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“Great place to stay” 5 of 5 bubbles
Review of Plaza Inn & Suites at Ashland Creek

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Plaza Inn & Suites at Ashland Creek
Ranked #4 of 19 Hotels in Ashland
Certificate of Excellence
Keflavik, Iceland
Level Contributor
170 reviews
45 hotel reviews
common_n_hotel_reviews_1bd8 55 helpful votes
“Great place to stay”
5 of 5 bubbles Reviewed 3 December 2011

We were on our from San Francisco to Seattle and needed a place to sleep for one night.

We arrived in Ashland which is a beautiful town on Halloween so the streets were filled with strange creatures.

At the front dest we were greeted by a kitty that only said meow at first(very relaxed atmosphere). She gave us very good room, big, clean and very nice overall.

We slept really well, it was quiet and comfy.

Would stop here again.

  • Stayed November 2011, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank JensogSetta
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SJohnsonGM, General Manager at Plaza Inn & Suites at Ashland Creek, responded to this review, 27 December 2011
Thank you for the compliments; we are so glad you enjoyed the Plaza as well as the beautiful town of Ashland over Halloween.
Another great time to visit is during the month of December and the Festival of Lights. The downtown is a winter wonderland of lights.

We look forward to your next visit with us.

Sincerely,

Shannon Johnson
General Manager
Plaza Inn and Suites at Ashland Creek
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Write a Review

439 reviews from our community

Traveller rating
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    34
    20
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117
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Rating summary
  • Location
    5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (92)
Date | Rating
  • English first
  • French first
  • German first
  • Italian first
  • Any
English first
Alamo, CA
Level Contributor
8 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
5 of 5 bubbles Reviewed 30 November 2011

My play going friends and I have stayed here twice a year ever since it opened. The rooms are clean and large, the beds are comfortable, the breakfast is excellent, on summer weekends there is tasting of some local product at 5:00, and fresh baked cookies and other goodies at 10:00 for returning evening playgoers. We did have one reservation problem once, due to the front desk having the wrong name of one of my group, but it was resolved quickly and to our satisfaction. The staff is very friendly and helpful. The lobby is large and welcoming, a nice place to meet and visit with friends. The fitness room is limited, but better than most hotels of this size. There is a hot tub but no pool. And in the lower entry area there is a table with a jigsaw puzzle always set up, and some chairs. The grounds are attractive with a couple of picnic tables on the patio in the garden, and other tables on another streetside patio. We have stayed in several other hotels in Ashland before this one was built, and this is far superior to any others we have been to.

  • Stayed October 2011, travelled with friends
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
2 Thank profeAlamo_CA
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SJohnsonGM, General Manager at Plaza Inn & Suites at Ashland Creek, responded to this review, 27 December 2011
Thank you for the compliments. It is great to hear you come back every year. The nightly cookies and peanut butter jelly sandwiches are a must.
The puzzle area is extremely popular; we change the puzzle out frequently to offer something new to solve.
We look forward to your next visit at the Plaza.

Sincerely,

Shannon Johnson
General Manager
Plaza Inn and Suites at Ashland Creek
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Napa, California
1 review
4 of 5 bubbles Reviewed 29 November 2011

We stayed at the Plaza Inn on Friday night, November 25, 2011 because we wanted a stay that was a little more than the ordinary since it was our anniversary. We wanted the King parlor but that wasn't available. So we settled on the parlor queen for $125.00. My wife was happy when she saw what we got. Then in the morning, she tried the shower and there was no hot water. When I heard that I decided to skip the shower. No harm there. I mentioned it to the desk while checking out and the clerk, acknowledging the hotel wide problem, instantaneously gave us a generous credit. They can't control whether hot water heaters go out. But they made me happy and satisfied when they compensated me for it. I would go back.

  • Stayed November 2011, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank Douglas J
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Kent, Washington
2 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
1 of 5 bubbles Reviewed 19 October 2011

I've been coming to Ashland for over 26 years and have never had a worse experience than at the Plaza Inn. I made my reservation several weeks in advance. When I checked in, the front desk staff told me that my reservation had been cancelled over the phone by someone who had a name different than my own but who gave them my home address and reservation # as confirmation. WHAT?? Then they offered me a higher priced room if I "wanted it." I refused to pay the higher price and then they agreed to the room price from my original reservation. I was then given a substantially inferior room to the one I had reserved. This was a bizarre and unbelievable experience. I will never be staying at the Plaza Inn again and want to caution you about this scam so that you will not have to experience it yourself.

  • Stayed October 2011, travelled as a couple
    • 1 of 5 bubbles
      Value
    • 1 of 5 bubbles
      Service
Helpful?
1 Thank Maria N
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SJohnsonGM, General Manager at Plaza Inn & Suites at Ashland Creek, responded to this review, 20 October 2011
Dear Maria-
On behalf of the Plaza Inn and Suites I apologize for the error that occurred with your reservation.

The hotel's policy is to confirm the last name and confirmation number of reservations prior to cancellation; I truly do not know how your reservation was cancelled.

Mistakes happen and obviously we failed to fulfill your expectations. I hope you will give us another chance to make this right.

I will personally make your reservation and take care of this for you.

Again, I appreciate your time.

Sincerely,

Shannon Johnson
General Manager
Plaza Inn and Suites at Ashland Creek
(541) 488-8900 ext. 3000
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Benicia, CA
Level Contributor
27 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
5 of 5 bubbles Reviewed 11 October 2011

I've been coming to the Plaza for years. I stay here on business and have brought my wife here for vacations at the Shakespeare festival.

The rooms are generously proportioned. The have a wonderful treat for theater goers that includes fresh baked cookies at 10:000 pm for those returning from a show.

The self serve breakfast is second to none. This morning they had Denver omlettes with real ham, made to order waffles, cereal and all the other goodies you'd expect. They also feature excellent coffee and a selection of more than half a dozen newspapers.

Did I mention free wifi? That's almost standard these days but upscale hotels still charge for it many places. Tha Plaza doesn't.

All the parking is covered! The staff is friendly and attentive. All in all, a great place.

  • Stayed October 2011
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank dbundes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Vancouver, Washington
Level Contributor
124 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 105 helpful votes
4 of 5 bubbles Reviewed 20 September 2011

We had a great time in Ashland, including our stay at the Plaza. It was very near the downtown area and the theater; clean; comfortable; and with a very good breakfast of the 'usual' fare for this sort of establishment..cereals, an egg dish, yogurt, fresh fruit, etc. The staff were very friendly and helpful. Worth a return trip.

Room Tip: The larger rooms are nice; and something looking south is the best.
See more room tips
  • Stayed September 2011, travelled with friends
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank Steve T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
San Francisco, California
Level Contributor
22 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
4 of 5 bubbles Reviewed 15 August 2011

Clean hotel, located one block from the downtown shops and restaurants. Super friendly, customer service.

  • Stayed August 2011, travelled as a couple
    • 3 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank Lee01
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Plaza Inn & Suites at Ashland Creek

Property: Plaza Inn & Suites at Ashland Creek
Address: 98 Central Ave, Ashland, OR 97520-1787
Phone Number:
Region: United States > Oregon > Ashland
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Wheelchair access
Hotel Style:
#3 Business Hotel in Ashland
#8 Romantic Hotel in Ashland
#8 Family Hotel in Ashland
Price Range (Based on Average Rates): ££
Hotel Class:3 star — Plaza Inn & Suites at Ashland Creek 3*
Number of rooms: 91
Reservation Options:
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Also Known As:
Plaza Inn & Suites At Ashland Creek Hotel Ashland
Plaza Inn And Suites At Ashland Creek
Plaza Hotel Ashland Creek

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