We stay in this hotel every summer (5 years in a row), but decided to have an extra, quick stop in March because we love Ashland. This is one of the better hotels in Ashland, with a fantastic location. Unfortunately, things are starting to go downhill. It's well time to update some of the furniture, bedding, and curtains. Many things are stained, with holes. The staff also needs to do a better job cleaning under the glass they put on top of their side tables and desks. There are crumbs and drink rings. The most noticeable dirty area was the white bathroom door. There were smears on both sides of some type of lotion and black finger prints. The hallway carpets also have quite a few stains in them, and the walls are pretty marked up. It does not help the aesthetic value AT ALL. They really need to pay more attention to detail and start updating! It's a shame, because we love this hotel's location, and the little amenities. Wine and cheese tasting in the afternoon is always enjoyed. They also have cookies and drinks late at night, though the cookies used to be fresh baked and warm, I think they are now packaged.
Overall, they are lacking the cleanliness and attention to detail that once made them great. We were so disappointed we have moved our regular summer booking to a different Ashland hotel.More
- Free Wifi
- Free Parking