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“This place is always good”

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Plaza Inn & Suites at Ashland Creek
Ranked #7 of 19 Hotels in Ashland
Certificate of Excellence
bend oregon
Level 5 Contributor
61 reviews
41 hotel reviews
common_n_hotel_reviews_1bd8 40 helpful votes
“This place is always good”
Reviewed 1 June 2010

I stay here often with my 2 kids. It's clean and friendly. The breakfast is decent, they do have a waffle maker. You can walk into town in 5 min., or the park. I will only stay here when I am in Ashland.

Stayed May 2010, travelled with family
Helpful?
Thank sofistka
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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473 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (99)
Date | Rating
  • English first
  • French first
  • German first
  • Italian first
  • Any
English first
portland
Level 4 Contributor
27 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
Reviewed 11 March 2010

The hotel is pretty nice, the location is very close to the theatres and restaurants (yet the hotel is quiet) and the beds were comfortable. The only big problem is the breakfasts--frozen egg products and the usual suspects of tasteless bagels, cereal and so on. For a hotel that tries to be upscale, it needs to improve its game on breakfast especially in a town with excellent B&Bs. We stayed a week last summer and went out for breakfasts almost everyday.

  • Stayed June 2009, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank clani
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Oregon
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 26 February 2010

On a trip to California, my wife and I stayed here and enjoyed the inn. The problems arose when we booked our next stay, ran into rigid hotel policies when we tried to change our reservation and were charged a night's stay anyway. We won't be back, and I'm recommending to friends and family that they stay elsewhere when they visit Ashland. Other hotels we visit (the Westin hotels come to mind) make the effort to make us feel welcome and encourage return visits. Not so with the Plaza Inn in Ashland.

  • Stayed September 2008, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank TravelMan105
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SJohnsonGM, General Manager at Plaza Inn & Suites at Ashland Creek, responded to this review, 3 September 2010
While the hotel has a 48 hour cancellation policy, we understand plans change. The policy of the hotel has been to attempt to re-sell the room to avoid the cancellation fee, as well as offering to change the arrival date up to one year past the original arrival date.
This guest had stayed at the Plaza in the past and enjoyed their stay. I hope this guest will return and allow us to show them what excellent customer service can and will be.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
San Jose, California
Level 6 Contributor
146 reviews
35 hotel reviews
common_n_hotel_reviews_1bd8 87 helpful votes
Reviewed 13 December 2009

This is a good hotel near the town and theaters. In the morning the breakfast can get a bit jammed, but it's very manageable. The cookies and milk at night after returning from plays are a neat touch. It's a comfortable hotel, there's plenty of guest parking, and you can walk to everything (which in Ashland is important, because parking is at times hard to come by). The staff has always been helpful in making dinner reservations for us and can usually give good advice on places to eat, etc.. Ashland is a magic town--and the Plaza Inn Suites is well situated.

Stayed May 2009, travelled with friends
Helpful?
Thank CHCNV
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Northern California
Level 3 Contributor
8 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 23 November 2009

A friend told me about this wonderful "Spacation" so I surprised my husband with a weekend in Oregon. He drove but did not know the destination until we turned off of I-5. What fun! We ate at Omar's the first night and enjoyed 2 nights at the Plaza with a couples massage and bath at the Blue Giraffe Spa. It is literally across the sidewalk from the Plaza. Dinner was Saturday night and very enjoyable. We walked to LiquidAssets which was included in the weekend. We added one more night for a lovely quick and romantic getaway from our California life. HIGHLY recommend it!

  • Stayed November 2009, travelled as a couple
    • Value
    • Location
    • Rooms
    • Cleanliness
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Helpful?
Thank Curlygirl4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
dparney24
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 13 November 2009

I just want to say, that Shannon Johnson is the most professional, accommodating General Manager I have had the pleasure to encounter during my travels.

I initially spoke with Shannon due to a minor mix-up that happened to coincide with a sour mood. Admittedly, I was overly angry and demanded to speak with the GM whom I had every intention of berating.
Shannon was a master of diffusing my anger; she validated my complaint and immediately rectified the problem. She went above and beyond in ensuring that I was satisfied with the resolution and she and her outstanding staff continued to do so for the duration of my stay.
I believe that oftentimes people have a tendency to reflect and report the negative instead of complimenting the positive. Kudos to you Shannon Johnson and your staff, your exemplary customer service is greatly appreciated!
We will be back!

The Devine's

  • Stayed October 2009, travelled as a couple
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank dparney24
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Denver
Level 6 Contributor
99 reviews
61 hotel reviews
common_n_hotel_reviews_1bd8 72 helpful votes
Reviewed 2 October 2009

We stayed at the Plaza inn for one night and were really pleased with our room. We were in the "dog building" which consists of 7 rooms on each floor. There is NO elevator and the stairs are very steep. Dragging our suitcases up and down the stairs by ourselves was a real chore. The building is secured with the same room key. We had a front corner room and could hear the front door click each time someone entered and culd also hear the sound of footsteps on the stairs . Fortunately for us, we stayed on a Monday night when all of the theater production companies are off so the hotel was very quiet. Perhaps when the hotel is full, it could be quite noisey when people return from the theater in the evenings because each room door also has a loud click. But late at night, the hotel is extremely quiet. Our room was so tastefully decorated and the bed was the most comfortable of our entire 18 night road trip. The town has such lovely old Victorian style homes--a great walking down. The hotel is quite near the theater complex so would make a great choice if you are in town to see plays. We were grateful that they accepted pets and had a grass area quite close to the building door. The breakfast room is pleasant but the meal itself was only mediocre.

  • Stayed September 2009, travelled as a couple
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank GoldenJudy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Plaza Inn & Suites at Ashland Creek

Property: Plaza Inn & Suites at Ashland Creek
Address: 98 Central Ave, Ashland, OR 97520-1787
Phone Number:
Region: United States > Oregon > Ashland
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Spa Wheelchair access
Hotel Style:
#3 Business Hotel in Ashland
#8 Romantic Hotel in Ashland
#8 Family Hotel in Ashland
Price Range (Based on Average Rates): ££
Hotel Class:3 star — Plaza Inn & Suites at Ashland Creek 3*
Number of rooms: 91
Official Description (provided by the hotel):
Timeless Style and Modern Luxury in a Chic Setting Welcome to the Plaza Inn & Suites, a boutique hotel in Ashland, Oregon. Here, visitors to Ashland experience the best of both worlds – a peaceful self-contained hotel in the heart of down town Ashland that is also just steps away from The Plaza, Lithia Park, the Oregon Shakespeare Festival, theater district, boutique shops and the more than 90 restaurants located within walking distance of our downtown hotel.  We are constantly finding new ways to heighten guest experience and we now have a Tesla high power charging station. The hotel’s comfortable elegance, contemporary style, and personalized service define our approach to hospitality and our guests are assured a truly outstanding experience – from accommodations, to service, to dining and location. Come explore the charm and many cultural activities which Ashland has to offer while staying with us. The Plaza Inn & Suites hotel is the first choice in Ashland, Oregon for an unparalleled lodging experience. The Plaza Inn & Suites is warmly decorated and furnished with a Shakespearean theme throughout the hotel and captures the literary spirit of the area. The beautifully appointed rooms and suites come with complimentary Internet access and premium bedding. Your ultimate comfort and relaxation is our top priority and everything has been designed toward that goal. Guests are treated to a delicious complimentary expanded hot breakfast and evening snacks. The hotel also features a fitness center, convenient parking and a variety of amenities. Need help with anything? Our very own Plaza Inn & Suites Concierge  will be more than happy to assist you in any way possible. Check in to a room with style and substance! Our 92 spacious, non-smoking rooms and suites are beautiful and inviting with a chic, minimalist style providing a restful retreat. Our hotel is pet friendly and your furry friends are allowed in select rooms for a nominal fee. Our accommodations provide a true residential feel with everything you need to make yourself at home in Ashland, Oregon. Be sure to like us on Facebook for specials and events!   ... more   less 
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Also Known As:
Plaza Inn & Suites At Ashland Creek Hotel Ashland
Plaza Inn And Suites At Ashland Creek
Plaza Hotel Ashland Creek

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