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“Cute update at the Palm”
Review of The Palm

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The Palm
Ranked #8 of 19 Hotels in Ashland
Certificate of Excellence
GreenLeadersSilver level
San Francisco
Level Contributor
20 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 73 helpful votes
“Cute update at the Palm”
Reviewed 21 August 2007

My husband and I stayed at the Palm for one night in June, in Room 1. Room 1 is the tiniest room on the property, which we knew in advance as it was the only room available when we booked, but it was quite cute and still comfortable despite its size. The property is really pretty, with lots of flowers and nice garden areas. I loved the retro motel sign. It's a short walk to the festival, and in pricey Ashland, this is a great bargain. It's also practically next door to the Morningglory cafe, which has excellent brunch. Our only issue was that the wireless network was not up the day that we were there - maybe that was just a temporary problem - and it wasn't that big of a deal. I would definitely stay here again, and make my reservation a little farther in advance next time!

  • Stayed June 2007, travelled as a couple
    • Value
    • Location
    • Check-in / front desk
    • Rooms
    • Cleanliness
    • Service
    • Business service (e.g., internet access)
Helpful?
7 Thank MrsTaco
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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312 reviews from our community

Traveller rating
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    11
See reviews for
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (90)
Date | Rating
  • English first
  • Any
English first
Woodland Hills, CA
1 review
common_n_hotel_reviews_1bd8 11 helpful votes
Reviewed 26 June 2007

I was in Ashland for a wedding and looking for a relaxing place to stay. This was not it. You could hear the busy road from your room. I booked a "suite" and it was tiny. I decided to leave and was charged $221.00 for the two nights I did NOT stay there while they were able to rent the room on both nights for the full rate. Total rip. I would never stay there or recommend this hotel to anyone.

  • Stayed June 2007, travelled with friends
    • Value
    • Location
    • Check-in / front desk
    • Rooms
    • Cleanliness
    • Service
Helpful?
11 Thank keepadotcom
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
inventure, General Manager at The Palm, responded to this review, 3 December 2013
Thank you for your feedback. We're sorry that you decided not to enjoy our hospitality, and we cannot help but wonder how large of a suite you found at one of our competitors given that the suite we offered you was over 400 sq. feet. If a guest cancels a reservation that we have held in good faith for months and gives us only a few hours to re-rent it, then the guest will definitely be responsible for paying for that room. You're going to find that to be common practice across the industry. We hope that the rest of your visit to Ashland was pleasurable and we're sorry that we were not the right for you.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Vancouver
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
Reviewed 25 June 2007

Our favourite places in Ashland were fully booked so we were looking for a new place to stay . After reading the Trip Advisor reviews, we decided to try the Palm. As others have stated, the gardens are lovely and the rooms have been updated, but the one we had (number 8) had very limited space for storing such necessities as clothing, suitcases, and toiletries. Worse, though, was the awful, musty odour in the room. We tried to escape by sitting in the garden, but on the first evening of our two-night stay all the comfortable-looking chairs were taken; we ended up sitting on hard picnic benches. All-in-all, we don't think we received value for our money. We paid $129/night for a room too small to seat two people, that had very limited storage space, and that had such an odour we stayed in the room only when we had to.

  • Liked — Gardens
  • Disliked — Smell (odour) in room
  • Stayed June 2007, travelled as a couple
    • Value
    • Location
    • Check-in / front desk
    • Rooms
    • Cleanliness
    • Service
    • Business service (e.g., internet access)
Helpful?
7 Thank CarolinaVancouver
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
inventure, General Manager at The Palm, responded to this review, 3 December 2013
Carolina, thank you for your feedback. Our staff works very hard to please each and every guest, and we are naturally disappointed to hear that there was an odor in your room. Fortunately, that is a very rare complaint for us to hear. We hope that you addressed the front desk with your concern so that staff could rectify the issue promptly. We would recommend that on your next stay with us you book a more spacious room, as those are certainly available. Each of our boutique rooms are unique, and yours was about 260 sq. feet in size. We have rooms available as large as 420 sq. feet with ample closet space for all of your gear.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
california
Level Contributor
11 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
Reviewed 17 April 2007

This was a welcome surprise in the middle of a long road trip. It is an old Motel that has been redone. Small kitches in some units. Lovely gardens and grass area. Fresh flowers in the very clean rooms.

  • Stayed April 2007, travelled as a couple
    • Value
    • Location
    • Check-in / front desk
    • Rooms
    • Cleanliness
Helpful?
1 Thank pickyme
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
California
1 review
Reviewed 25 March 2007

I found the Palm in Ashland, Oregon to be a charming place to stay. I had a newly painted room with wonderful furnishings, a flat screen TV and fresh flowers. The staff was delightful and the garden lovely with the new Spring bulbs. A real gem.

Stayed March 2007
Helpful?
Thank LoveSpringtime
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
A TripAdvisor Member
Reviewed 17 March 2004

I spent most of my stay at The Palm relaxing in a hammock situated in their spectacular gardens. The rooms are very comfortable. I would call them unique, unlike any I?ve stayed in before. It is the attention to detail I admire. I have found a new inn to stay with on a regular basis when staying in Ashland, Oregon.

Helpful?
17 Thank A TripAdvisor Member
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about The Palm

Property: The Palm
Address: 1065 Siskiyou Blvd, Ashland, OR 97520-2238
Phone Number:
Region: United States > Oregon > Ashland
Amenities:
Free High Speed Internet ( WiFi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Suites Swimming Pool
Hotel Style:
#2 Green Hotel in Ashland
#6 Romantic Hotel in Ashland
#6 Family Hotel in Ashland
Price Range (Based on Average Rates): ££
Number of rooms: 15
Official Description (provided by the hotel):
Step outside of the ordinary. Guests enjoy award-winning gardens, mature trees, and lawn seating areas that are as welcoming as they are comfortable. Cottage-style guest rooms and sumptuous fireplace suites available. In summer and fall, you'll enjoy an inviting new pool concept complete with private cabanas, and soothing water features. Guests enjoy flat-screen TVs and both complimentary wireless internet and parking. Conveniently located across from the university. ... more   less 
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Also Known As:
The Palm Hotel Ashland
Palm Hotel Ashland

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