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“A triumph of style and location, but too many problems”

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Best Western Bard's Inn
Ranked #3 of 19 Hotels in Ashland
Certificate of Excellence
GreenLeadersSilver level
Reviewed 21 August 2013

If you're heading to the Oregon Shakespeare Festival, this Best Western adheres to the most important business advice ever: location, location, location. Three blocks away from the OSF with a walk past Ashland Creek and great little restaurants should make this a true gem. Beautifully styled with lots of Shakespearean art and decor made this place seem to be the perfect place.

But it is not. The front desk personnel were wonderful but the keys didn't work. There are three separate buildings so we had to keep running back and forth to the main building. Plus, every time you want to use the stairs or elevator, you have to use your key. Rooms are very small and, for a family of four, we were very cramped, plus the fact that they have three very large and decorative pillows on each bed...were do you put those when you want to lay down? The bedspreads are beautiful and augment the style of the room, but the material they are made of is slippery (??) and kept sliding off the bed all night. I get up early but my family does not...and at 8:10 a.m., the spray-blasting began outside our window!! You would have thought that we should have been forewarned. Previous reviews had stated that a great breakfast was offered but it was way over-rated: gross little quiches, hard pancakes from a very bizarre machine and no doughnuts or danish. Checkout was supposed to be at 11:00 but when we went back to our room at 10:15 the maid was already working in there!!

This hotel is the epitome of the triumph of style over substance, location over common sense.

  • Stayed: August 2013, travelled with family
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1  Thank FrankieFam
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Holly H, General Manager at Best Western Bard's Inn, responded to this reviewResponded 23 August 2013

Dear Valued Guest:
So sorry we did not give you a superior stay. This survey has been forwarded to our owner, Jonathan Warren for review and follow up. We hope that you would consider us for a future stay but again I am sorry that we were unable to exceed your expectations this time. If I can assist further in this regard, please call me at 1 800 533-9627.

Sincerely,

Holly H
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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661 - 667 of 827 reviews

Reviewed 21 August 2013

Awesome place, close to sweet downtown shops, river trail, and has a lovely little pool and hot tub...Bonus: Pet friendly! We thoroughly enjoyed our stay! Everyone was friendly and helpful, and we loved the breakfast (pancake maker! Whoa!) Definitely would stay here again! Thanks!

  • Stayed: August 2013, travelled with family
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Review collected in partnership with Best Western
Thank Aaron C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Holly H, General Manager at Best Western Bard's Inn, responded to this reviewResponded 23 August 2013

Thank you so much for staying with us and enjoying your stay! So glad that you enjoyed your complimentary breakfast, the pancakes especially, as well as our staff and being able to bring your pet with you on vacation. We can't wait until your next visit to Ashland!

Sincerely,

Holly H
General Manager
Best Western Bards Inn

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 21 August 2013

This Best Western was conveniently located and an easy drive to San Francisco. The breakfast had many choices from scrambled eggs to biscuits and gravy to fresh fruit to donuts, and more. The bed was very comfortable. The price was very reasonable for hotels in the Bay Area. Even though it was located near the airport, with earplugs there was no excessive noise.

  • Stayed: August 2013, travelled as a couple
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Review collected in partnership with Best Western
Thank Sherri H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 20 August 2013

This motel is located very well at the south end of Ashland's main drag (Main St.) and an easy walk to a wide variety of restaurants and the Shakespeare Festival venues.
The motel has several buildings and if you prefer one, they advise you contact them directly (rather than use the Best Western website).

  • Stayed: August 2013, travelled with friends
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Thank bogyOregon
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Holly H, General Manager at Best Western Bard's Inn, responded to this reviewResponded 23 August 2013

Dear Guest:
We are actually located one block north of the downtown plaza, restaurants, shops etc. As you say, we have four distinct buildings and each one is unique. Some have balconies, patios or window seats. The reason we would like you to call us direct (800 533-9627) is so that we can get you reserved in the building you prefer or if you are new to our property our front desk staff can make recommendations to you. We want you to have a fantastic stay at our property every time you venture to Ashland.

Sincerely,
Holly H
General Manager

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Reviewed 20 August 2013

We've been coming to Ashland for over 30 years and have stayed in many accommodations - mostly Bed and Breakfasts until our favorite went out of business. Except for a host who knows us, Bard's Inn has all the amenities we need - and it's close to all the action!!

  • Stayed: August 2013, travelled with friends
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Review collected in partnership with Best Western
Thank Ronald B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Holly H, General Manager at Best Western Bard's Inn, responded to this reviewResponded 23 August 2013

Hello,
Thank you so much for staying with us as well as writing a review for other travelers. You're right we are located right near the action and we want each guest to have a wonderful stay. We'll be happy to "host" your next stay when your travels lead you back to Ashland.

Sincerely,

Holly H
General Manager
Best Western Bards Inn

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Reviewed 19 August 2013

The accommdations were great and staff were excellent. Location of hotel made it easy to get the the Shakepeare Festival and downtown dining. We always enjoy staying here. We would recommend this place to anyone coming to the Ashland area. The staff will give you a parking pass so if your room is not ready you can park and walk to the plays. It was my birthday and the staff left a treat and some water bottles. It was truly enjoyable.

  • Stayed: August 2013, travelled as a couple
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Review collected in partnership with Best Western
Thank Rosemary C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Holly H, General Manager at Best Western Bard's Inn, responded to this reviewResponded 23 August 2013

Dear Guest:
Thank you for staying with us on your birthday! Glad you had a wonderful stay and would consider staying with us again, on a future visit to Ashland. We appreciate your recommendation of our property to other travelers.

Sincerely,

Holly H
General Manager
Best Western Bards Inn

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 19 August 2013

If you are going to the Oregon Shakespeare Festival in Oregon, you could not pick a better hotel for overnight stay. The hotel is a short block to Ashland Creek, the beginning of the wonderful town of restaurants, shops, and the Festival itself, with its theaters and Green Show. The room was spotless, tastefully decorated, comfortable--beds and pillows comfortable, chairs and table, mini-frig for drinks, and plenty of suitcase holders for laying out a suitcase as a drawer. Everything was thought of, from the rubber mat for the shower to the excellent hair dryer, iron and ironing board. The hotel presents a nice buffet breakfast--a pancake making machine to egg wrapped burritos and small quiches. Easy access to other great visits in the area--Applegate wine tours and Jacksonville to the Hellsgate tours on the Rogue River. Our favorite place to stay in Ashland!

  • Stayed: August 2013, travelled with family
    • Value
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    • Sleep Quality
    • Rooms
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Review collected in partnership with Best Western
1  Thank 68pamelaj
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Holly H, General Manager at Best Western Bard's Inn, responded to this reviewResponded 23 August 2013

Thank you so much for staying with us during your recent visit to Ashland. Thank you for sharing your comments with us, as well as other travelers. So glad you found your room comfortable and clean. Thank you for making us your "favorite" place to stay in Ashland. We are grateful for your business.

Sincerely,

Holly H
General Manager
Best Western Bards Inn

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Best Western Bard's Inn

Address: 132 North Main Street, Ashland, OR 97520-1730
Phone Number:
Region: United States > Oregon > Ashland
Amenities:
Business Centre with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Suites Swimming Pool Wheelchair access
Hotel Style:
#1 Business Hotel in Ashland
#1 Green Hotel in Ashland
#4 Family Hotel in Ashland
#4 Romantic Hotel in Ashland
Price Range: £80 - £165 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Best Western Bard's Inn 2.5*
Number of rooms: 91
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Also Known As:
Best Western Bard`s Hotel Ashland
Best Western Ashland
Ashland Best Western

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