I stayed at this hotel on 4/26/2014. Initially my room was booked with points but I decided to save them and I paid cash for my room. The front desk said this was not a problem, changed it and took my money. My room was average but he carpet was dirty in several spots and there were hairs on my bathroom floor..Ewww. I called down to the desk and asked to switch to a different room but was told none were available. At check out they told me they had a printer issue and would be happy to email my receipt. Upon looking at my choice privileges account a few days later I saw that my points had been taken as well. A call to the hotel and then a call to customer support did not resolve the issue. Overall this hotel was disappointing and the front desk people need work! There are many other hotels in that area, go elsewhere and save yourself the trouble!
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- Also Known As:
- Comfort Inn Lehigh Valley West Hotel Allentown
- Allentown Comfort Inn
- Comfort Inn Allentown