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“Solid option, professional staff” 4 of 5 bubbles
Review of Holiday Inn Express Hotel & Suites Allentown - Dorney Park Area

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Holiday Inn Express Hotel & Suites Allentown - Dorney Park Area
Ranked #9 of 30 Hotels in Allentown
Certificate of Excellence
Philadelphia, Pennsylvania
Level Contributor
19 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
“Solid option, professional staff”
4 of 5 bubbles Reviewed 7 February 2014 via mobile

I stayed here for one night for business purposes and it was an excellent stay. Just a very good room that was overall clean, with friendly front desk receptionist. No noise that I could detect. Good shower and bed. Overall a solid convenient choice.

Stayed February 2014, travelled on business
Helpful?
Thank Loveeurope2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
dpguestrep, Front Office Manager at Holiday Inn Express Hotel & Suites Allentown - Dorney Park Area, responded to this review, 25 February 2014
Dear Valued Guest,

Thank you for your positive feedback! I will pass this on to our Front Desk staff. Your comments are much appreciated and we hope to see you again in the future.

Best Regards,
Laurene Semprit
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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277 reviews from our community

Traveller rating
    119
    93
    38
    14
    13
See reviews for
114
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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (47)
Date | Rating
  • English first
  • Russian first
  • Spanish first
  • Any
English first
New Jersey
Level Contributor
15 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
5 of 5 bubbles Reviewed 10 January 2014

We make it a point to stay here while visiting family around 4 times a year. it is very clean with beautiful appointed rooms & wonderful guest services .
But today, I am writing about a young woman named Laurene who works the front desk. In my many business or leisure visits to hotels, Laurene ranks very high on the list with her very friendly and professional attitude . I wont bore you with details but she was so helpful to us even with us pestering her on how to get their free WIFI access on our new (toys) Smart Phones. .
I have commented to their management to include her on any management trainee program .

Room Tip: If you dont mind children's laughter & the noise from the rides next door at Dorney park in...
See more room tips
  • Stayed January 2014, travelled with family
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank PurpleKnights
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
dpguestrep, Front Office Manager at Holiday Inn Express Hotel & Suites Allentown - Dorney Park Area, responded to this review, 14 January 2014
Dear Valued Guest,

Thank you so much for the positive feedback and the generous comments you left! I am proud to say I am the Front Desk Manager here:) We appreciate your business and we look forward to your next few trips with us!

Best Regards,
Laurene Semprit
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Martinsville, Virginia
Level Contributor
71 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
5 of 5 bubbles Reviewed 4 January 2014

Stopped here driving back from Vermont to Southside Virginia after skiing. Found the listing using Tripadvisor when I got tired of driving and it had a special rate listed. Booked it via my cell phone and walked in 15 minutes later. Very clean! From the lobby, down the hall and in the room the cleanliness was excellent. Breakfast had omelets, pancakes, fruit, juices, bagels and yougurt, etc. Nice variety for serve yourself and go. Right across the street from the water park. Very quiet with comfortable beds.

  • Stayed January 2014, travelled with family
    • 5 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank ghself
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
dpguestrep, Front Office Manager at Holiday Inn Express Hotel & Suites Allentown - Dorney Park Area, responded to this review, 7 January 2014
Dear Guest,

We are thrilled you located our hotel and you enjoyed your stay. We hope that the next time you are in the area you will stop by and see us again.

Best Regards,
Laurene Semprit
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Warsaw, Virginia
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 bubbles Reviewed 3 January 2014

For the traveler, the two most important aspects of any hotel stay are: (1) is the mattress comfortable? and (2) does the shower head provide a pulsating, powerful, hot stream of water to relax my weary body? The answers to these two questions are: (1) very Yes ... (2) absolutely Yes! My family stayed here on the way north and on our return south during the week of Christmas. On our second visit we stayed in the suite (for about $10 extra). I was able to hit the breakfast in the Lobby and brought up my family"s breakfast to the room; the table and chairs were nice. The microwave enabled us to reheat anything. Overall a very nice, restful stay that enabled us to recharge before we continued our journey. One bit of advice regarding Breakfast: skip the eggs (powdered and awful). If you are looking for a restaurant, we had dinner at Wegmans, located about 5 minutes away. You can sit down at the Pub or serve yourself (sort of cafeteria style): anything from Pizza to Sushi to Organic Soup to Oriental, whatever. The dining area for the do-it-yourself crowd is very nice. Also nearby is Paneras.

  • Stayed December 2013, travelled with family
    • 3 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
1 Thank skionVA1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
dpguestrep, Front Office Manager at Holiday Inn Express Hotel & Suites Allentown - Dorney Park Area, responded to this review, 7 January 2014
Dear Valued Guest,

We are absolutely thrilled you enjoyed your stay with us. We really do appreciate the positive feedback you wrote and I wills hare with all of our employees.

Please stop by to see us the next time you are in the area. Have a great day!

Best Regards,
Laurene Semprit
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Underhill, Vermont
Level Contributor
20 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
3 of 5 bubbles Reviewed 23 December 2013 via mobile

My daughters and I stopped at the Holiday Inn Express on our way from Georgia to Vermont. This particular hotel seemed a bit dated and we were really disappointed because there was no pool, but the breakfast in the morning and the proximity to the highway made up for the shortcomings.

  • Stayed October 2013
    • 3 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
1 Thank mommavt
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
dpguestrep, Front Office Manager at Holiday Inn Express Hotel & Suites Allentown - Dorney Park Area, responded to this review, 27 December 2013
Dear Guest,

We appreciate your feedback. We are looking to renovate our property some time in the future, and hope you will make it a point to stop by!

Best Regards,
Laurene Semprit
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Pittsburgh, Pennsylvania
Level Contributor
39 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
4 of 5 bubbles Reviewed 10 December 2013

I stayed here for one night on my family road trip to NYC during thanksgiving weekend. The hotel was a good choice since we don't want to spent 200$ for a hotel in NYC. I like the room we have had, it was clean and I have everything I need (microwave, refrigerator, coffee maker). The reception was efficient, we got our room just in a minute. I make a few request upon my arrival and they do accommodate my wish.
Breakfast was complimentary, with a standard american breakfast (scrambled egg, potato, waffle, corn flakes etc), it taste good.
I would recommend this hotel, and would love to visit again.

Room Tip: I always ask for a room that do not near elevator, as I don't like the noise.
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  • Stayed November 2013, travelled with family
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
1 Thank Utamie
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
dpguestrep, Front Office Manager at Holiday Inn Express Hotel & Suites Allentown - Dorney Park Area, responded to this review, 14 December 2013
Dear Valued Guest,

We sincerely appreciate the positive feedback. We look to accomodate all of our guests, and are thrilled when we are successful!

We hope to see you again!

Happy Holidays,
Laurene Semprit
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Allentown
Level Contributor
19 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
1 of 5 bubbles Reviewed 27 November 2013

My 82 year old mother was locked out of her room upon returning from her grandson's wedding. The night staff did not offer to put her in another room and the maintenance people, though working diligently, took close to three hours to finally open the door for her. What were they thinking about to not move her into another room?? She waited outside the bedroom ....WHAT IS WRONG WITH THIS PICTURE??
I called the hotel when I heard this nightmare and am still waiting to hear from them two + days later.

  • Stayed November 2013, travelled with family
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 1 of 5 bubbles
      Service
Helpful?
1 Thank Rosemary L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Joseph F, General Manager at Holiday Inn Express Hotel & Suites Allentown - Dorney Park Area, responded to this review, 1 December 2013
Dear Reviewer,

Please accept our apology for what occurred. We ask that you contact us directly so that we may have the opportunity to clarify the situation. The review posted is not an accurate account.


For our Trip Advisor readers, I would like to address some key facts of the situation.

1. Our guest, as seen on camera, awaited reentry in her family's adjacent room, rather than outside as stated.

2. The issue was resolved in a matter of 56 minutes, rather than the nearly three hours as stated.

3. Rooms which include an adjacent door leading to another room (Connecting Rooms) should not be dead bolted from the inside and exited from the connecting door. As a safety measure the connecting doors will lock upon closure from the adjacent room and one cannot gain reentry without using the door key. The door key will not open the door that has been dead bolted. It took us a few minutes to trouble shoot why the lock was not engaging.
We have taken some measures to further inform guests whom rent our connecting rooms.

Thank you,
Sincerely,
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Holiday Inn Express Hotel & Suites Allentown - Dorney Park Area

Property: Holiday Inn Express Hotel & Suites Allentown - Dorney Park Area
Address: 3620 Hamilton Boulevard, Allentown, PA 18103
Phone Number:
Region: United States > Pennsylvania > Allentown
Amenities:
Business Centre with Internet Access Casino and Gambling Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Suites Wheelchair access
Hotel Style:
#3 Business Hotel in Allentown
#3 Family Hotel in Allentown
#4 Romantic Hotel in Allentown
Price Range (Based on Average Rates): ££
Hotel Class:2.5 star — Holiday Inn Express Hotel & Suites Allentown - Dorney Park Area 2.5*
Number of rooms: 71
Official Description (provided by the hotel):
Welcome to the Holiday Inn Express Hotel & Suites in Allentown PA. A 100% smoke free facility located just across the street from Dorney Park & Wildwater Kingdom. This conveniently located, clean and friendly hotel is located just off Interstate 78 at exit 54, just minutes from many Lehigh Valley businesses, attractions, shopping, golf, colleges and more. We are the closest hotel to the main gate at Dorney Park & Wildwater Kingdom!All rooms are equipped with a microwave, refrigerator, 32' flat panel HDTV, as well as all the other amenities you've come to expect from Holiday Inn Express.Other Points of Interest: The Holiday Inn Express is also a short drive to: Crystal Cave, Lost River Caverns, Lehigh Valley Zoo, Lehigh Valley Velodrome, The Crayola Factory, Easton Museum of Pez Dispensers, Hawk Mountain Sanctuary, Cabela's (Outdoor Merchandise), Lehigh Valley Mall, Lehigh University & Stabler Arena, PA International Raceway, Bear Creek Mountain and to take the Lehigh Valley self guided Covered Bridge Tour. We thank you for your interests and would like to welcome you to 'Stay Smart' at the Holiday Inn Express Hotel & Suites - Dorney Park. ... more   less 
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Also Known As:
Holiday Inn Express Hotel And Suites Allentown
Holiday Inn Express Allentown
Holiday Inn Allentown
Allentown Holiday Inn

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