A group of us stayed at this hotel for the weekend. The rooms and features were fine, nothing to complain about, until a smoke alarm starts going off in our room. We all ran to the front desk to tell them that everything was ok and heard a security guard yell over the loudspeaker, "It was room one-hunnies, you know the [--] room". This was also yelled in front of other guests. We were furious and spoke to management who said there was nothing they could do about this prejudiced behavior. Upon leaving the hotel(which we left a mess) I called their corporate offices to complain and received a call from a district manager who said he would investigate the incident. A few weeks later he calls and informs me that there is nothing they can do and the employees denied everything. I was told that he would "try" to get a free weekend for us, and I never heard back from them. BEWARE of this hotel as their employees and management have no problems discriminating against people and their corporate office will stick up for their employees. Where are the days when the customer was always right??? Definitely not at Staybridge Suites or any Holiday Inn!
- Official Description (provided by the hotel):
- Welcome to the Staybridge Suites Allentown Airport Hotel. The Staybridge Suites Allentown Airport hotel is a member of the IHG family of brands, which includes InterContinental, Crowne Plaza, Hotel Indigo, Holiday Inn and Candlewood Suites. The Staybridge Suites hotel offers apartment like suites to government, business, relocation, training and extended stay hotel guests requiring long or short term hotel or real estate accommodations. The Staybridge Suites Hotel Allentown Airport is within walking distance to dining, shopping & entertainment. We are in near proximity to major Lehigh Valley businesses including B Braun, FL Smidth, Bosch Rexroth, Olympus America, LSI, Air Products, Crayola, Dun & Bradstreet, Lutron, Mack Trucks, PPL & OraSure. We are located within a few minutes drive to Lehigh Valley attractions including Dorney Park & Wild Water Kingdom, Crayola Factory, Blue Mountain Ski Area, Historic Downtown Bethlehem & Coca Cola Park Iron Pigs Baseball. Our pet friendly hotel (fee) offers studio, one-bedroom and two-bedroom apartment like suites featuring fully-equipped kitchens, spacious living and work areas, TV w/in-room movies, HBO, free high-speed Internet access & dual phones with personalized voice mail. Other apartment like conveniences include 24 hour business center w/ free Internet access, print, fax and copy capabilities, complimentary guest laundry facilities, fitness center, courtyard, BBQ Pavilion and Outdoor Pool (seasonal). ... more less
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- Also Known As:
- Staybridge Suites Allentown Airport Hotel Allentown