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“Beware of this hotel”

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Staybridge Suites Allentown Bethlehem Airport
Ranked #5 of 30 Hotels in Allentown
Certificate of Excellence
PA
1 review
common_n_hotel_reviews_1bd8 6 helpful votes
“Beware of this hotel”
Reviewed 23 February 2008

A group of us stayed at this hotel for the weekend. The rooms and features were fine, nothing to complain about, until a smoke alarm starts going off in our room. We all ran to the front desk to tell them that everything was ok and heard a security guard yell over the loudspeaker, "It was room one-hunnies, you know the [--] room". This was also yelled in front of other guests. We were furious and spoke to management who said there was nothing they could do about this prejudiced behavior. Upon leaving the hotel(which we left a mess) I called their corporate offices to complain and received a call from a district manager who said he would investigate the incident. A few weeks later he calls and informs me that there is nothing they can do and the employees denied everything. I was told that he would "try" to get a free weekend for us, and I never heard back from them. BEWARE of this hotel as their employees and management have no problems discriminating against people and their corporate office will stick up for their employees. Where are the days when the customer was always right??? Definitely not at Staybridge Suites or any Holiday Inn!

  • Liked — the room
  • Disliked — derogatory comments made by hotel employees and management
  • Stayed January 2008, travelled with friends
    • Value
    • Location
    • Check-in / front desk
    • Rooms
    • Cleanliness
    • Service
    • Business service (e.g., internet access)
Helpful?
6 Thank jamorino
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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178 reviews from our community

Traveller rating
    96
    55
    20
    5
    2
See reviews for
56
31
12
58
Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (28)
Date | Rating
  • English first
  • French first
  • German first
  • Portuguese first
  • Any
English first
Camden East, Ontario
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 26 April 2007

After reading the great reviews, my husband and I stayed for 3 days (April 19-22, 2007). We had a king one bedroom and it was very nicely laid out. It was spotless and provided us with all the amenities for in house cooking. The bed was very comfortable and each day we returned to find the suite looking as if we had just checked in. The only thing we could find wrong was with the breakfast....not that there wasn't enough choice...there was a wonderful selection...however the hot food was not very warm. It did not prove to be a real problem as we took our food back to the suite and warmed it in the microwave..so problem solved. We would recommend this hotel for anyone looking for ultimate comfort.

Stayed April 2007
Helpful?
1 Thank AnneBCamdenEast
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
New Jersey
Level Contributor
28 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 37 helpful votes
Reviewed 4 December 2006

My husband, daughter, and myself stayed at this hotel from 11/24/06 to 11/26/06. The other reviews are pretty accurate. This is a nice hotel to stay in. Check-in/check-out was quick and easy. The staff is friendly and helpful. The room, bathroom, sheets and towels were all very clean. We had a king suite. The bed was comfortable. The sofabed was comfortable for my daughter. The hotel was quiet. We did not eat the breakfast, but did go down one morning to check out the selection. The presentation was nice. The usual items that you would expect were offered: Bagels, muffins, fruit, yogurt, cold cereal, oatmeal, fruit, coffee, tea, milk. There were also silver dollar pancakes and sausage on that particular day. We would definitely stay here again.

  • Stayed November 2006, travelled with family
    • Location
    • Check-in / front desk
    • Rooms
    • Cleanliness
    • Service
    • Business service (e.g., internet access)
Helpful?
1 Thank BordentownGirl
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Albany, New York
Level Contributor
6 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
Reviewed 15 November 2006

My husband and I have stayed here several times while he was in town on business, but I never bothered to write a review before. This is a very nice place to stay for business or pleasure. The suites have kind beds in the bedrooms with large tv; full kitchens with full size fridge, stove, dish washer, microwave, sink, dishes, pots, pans and utencils; living room with pull out couch, TV etc. Tuesday-Thrusday evenings they offer an evening buffet of snacks like fish and chicken nuggest, sandwiches, mini bagel-pizzas, fresh veggies and dip, chips, salsa, soft drinks; and daily breakfast includes eggs, meat, croissants, bagels, muffins, pastries, fresh fruit, yogurt, cheese, juice, and more. The food is good, plentiful and the staff keeps it fresh. The staff are very friendly and helpful. The convience store has many snacks and fast cooking meal options (though not much for vegetarians, so be warned). The fitness center is adequate and clean, with a hot tub which looks very nice, though we haven't tried it. The business center had 2 computers, so less likely to have to wait if another guest beat you to it, assorted fiction books and board games to borrow. This is a nice place for a family, especially if you have small children. There are restaurants within walking distance for lunch and dinner, and many more within driving distance. Even a health food eatery in the near by strip mall, which I would highly recommend.

  • Liked — THe size of the accomodations, the multi-room suites and the breakfast and evening buffets.
  • Disliked — No room service.
  • Stayed October 2006, travelled on business
    • Value
    • Location
    • Check-in / front desk
    • Rooms
    • Cleanliness
    • Service
    • Business service (e.g., internet access)
Helpful?
2 Thank GirlGenX
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Matamoras,pa
Level Contributor
10 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed 21 July 2006

I really loved this hotel. My daughter had a softball tournament in the area, and we stayed here. Everything was very clean. The employess were friendly. We had no complaints..Would stay here again and tell others to stay here.

  • Stayed June 2006
    • Value
    • Location
    • Check-in / front desk
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank kathyann66
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
A TripAdvisor Member
Reviewed 17 January 2006

What an absolutly wonderful experience. I was relocating to the area and found everything I needed right at my fingertips. The staff was extremly helpful and knowledgable about the area. For being in a new area they made be feel right at home. THEY ARE PET FRIENDLY AS WELL!!

  • Stayed January 2006, travelled on business
    • Value
    • Rooms
    • Cleanliness
    • Service
Helpful?
4 Thank A TripAdvisor Member
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
A TripAdvisor Member
Reviewed 20 June 2005

The Staybridge Suites was a wonderful place to stay. The staff was friendly and helpful. The breakfast was great and the hotel is located close to attractions and restaurants. I would stay here again anytime. Be careful when finding driving directions through Yahoo or Mapquest as for some reason, they take you to a Quality Inn down the road from the Staybridge Suites and it is not such a nice place.
A+++ Experience. Kid friendly.

  • Stayed June 2005
    • Value
    • Rooms
    • Cleanliness
    • Service
Helpful?
7 Thank A TripAdvisor Member
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Staybridge Suites Allentown Bethlehem Airport

Property: Staybridge Suites Allentown Bethlehem Airport
Address: 1787A Airport Rd, Allentown, PA 18109-9528
Phone Number:
Region: United States > Pennsylvania > Allentown
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#6 Business Hotel in Allentown
Price Range (Based on Average Rates): ££
Hotel Class:3 star — Staybridge Suites Allentown Bethlehem Airport 3*
Number of rooms: 108
Official Description (provided by the hotel):
Welcome to the Staybridge Suites Allentown Airport Hotel. The Staybridge Suites Allentown Airport hotel is a member of the IHG family of brands, which includes InterContinental, Crowne Plaza, Hotel Indigo, Holiday Inn and Candlewood Suites. The Staybridge Suites hotel offers apartment like suites to government, business, relocation, training and extended stay hotel guests requiring long or short term hotel or real estate accommodations. The Staybridge Suites Hotel Allentown Airport is within walking distance to dining, shopping & entertainment. We are in near proximity to major Lehigh Valley businesses including B Braun, FL Smidth, Bosch Rexroth, Olympus America, LSI, Air Products, Crayola, Dun & Bradstreet, Lutron, Mack Trucks, PPL & OraSure. We are located within a few minutes drive to Lehigh Valley attractions including Dorney Park & Wild Water Kingdom, Crayola Factory, Blue Mountain Ski Area, Historic Downtown Bethlehem & Coca Cola Park Iron Pigs Baseball. Our pet friendly hotel (fee) offers studio, one-bedroom and two-bedroom apartment like suites featuring fully-equipped kitchens, spacious living and work areas, TV w/in-room movies, HBO, free high-speed Internet access & dual phones with personalized voice mail. Other apartment like conveniences include 24 hour business center w/ free Internet access, print, fax and copy capabilities, complimentary guest laundry facilities, fitness center, courtyard, BBQ Pavilion and Outdoor Pool (seasonal). ... more   less 
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Also Known As:
Staybridge Suites Allentown Airport Hotel Allentown

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