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“Great Staff!”

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Staybridge Suites Allentown Bethlehem Airport
Ranked #4 of 30 Hotels in Allentown
Certificate of Excellence
2 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
“Great Staff!”
Reviewed 15 July 2014

Stayed for 1 night with my daughter and her two friends for her 13th birthday. We got there early and I didn't think the room would be ready but I asked anyway and sure enough we were able to check in early. Really appreciated that! We reserved a junior suite, so the girls had their own space and I had mine. The rooms were clean, the kitchen area was well stocked with everything needed to make it a comfortable stay. The pool was nice, the girls enjoyed it. Breakfast was good, they enjoyed that too!! The entire staff was wonderful! They did not hesitate to assist in any way they could. Front desk staff was professional and courteous. Even the housekeeping staff was friendly. The building however, seems like it needs some improvements. Elevator was warm and musty, God forbid someone gets stuck in there! The girls were in their room and I heard all the noise thru the vents...Overall, we enjoyed the one night, not sure if I'll come back in a hurry...I'll try other area hotels first to compare.

  • Stayed July 2014, travelled with friends
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
1 Thank Solange S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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175 reviews from our community

Traveller rating
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    55
    19
    5
    2
See reviews for
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (28)
Date | Rating
  • English first
  • French first
  • German first
  • Portuguese first
  • Any
English first
Level Contributor
36 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
Reviewed 11 July 2014

I travel to the Allentown on business on a regular basis. I have stayed in this hotel more than two dozen times. A few months ago the hotel went through a big staff change, which I did not immediately take to. I hadn't stayed there in a while and found myself booking with them again and I found that the current staff was very professional, courteous and helpful. The rooms are always clean, roomy and without any undesirable musty or locker room odor. The social "two" hour on Tuesday through Thursdays, (held between 5:30 and 7:30 pm), provides busy travelers with a light meal and adult refreshments. I will likely be staying there on average twice a month. They also provide a shuttle to area restaurants and attractions, including the Sands Casino in Bethlehem.

Room Tip: T he best rooms in my opinion are those facing the courtyard, and they are the most popular. make t...
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  • Stayed July 2014, travelled on business
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Brad P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Elizabeth Z, General Manager at Staybridge Suites Allentown Bethlehem Airport, responded to this review, 14 July 2014
Thank You for writing a review about your recent stay at the Staybridge Suites Allentown Bethlehem Airport!

We strive to give great and impressive service to all of our guests and it makes me happy to read we exceeded your expectations and that you did give our property another chance in regards to hosting your reservation!

I look forward to welcoming you back to our property and once again thank you for the wonderful and kind words of praise!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Brick, New Jersey
1 review
Reviewed 26 June 2014

Took my Girl Scout Troop To Dorney Park/Wild Water Kingdom.The staff was friendly and helpful. The girls enjoyed the heated outdoor pool and the adult supervised work out room. We enjoyed the free breakfast and the evening snack, but the evening snack goes fast and there is not alot of fixings/variety. We did a Dorney Package so the price was a great value.

  • Stayed June 2014, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Sheila W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Elizabeth Z, General Manager at Staybridge Suites Allentown Bethlehem Airport, responded to this review, 30 June 2014
Thank you for writing a review about your recent stay at the Staybridge Suites Allentown Bethlehem Airport!

We work very hard to ensure our facilities and service are superior and we strive to be the best Staybridge Suites around!

I was pleased to read that you enjoyed your time at Dorney Park & Wildwater Kingdom and were able to ultize our seasonal heated outdoor pool/whirlpool.

I personally look forward to welcoming you back to our property and once again thank you for the wonderful and kind words of praise!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Powder Springs, Georgia
Level Contributor
22 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
Reviewed 9 June 2014

We met with family for a brief reunion and enjoyed the property, staff and surroundings. Upon an early arrival the staff was happy to rearrange our room for an early check in and an unexpected upgrade. The rooms were clean and the pool was refreshing. The hot tub was relaxing but the room was not ventilated well and the chemical smell was overwhelming when the bubbles were on. We stayed during the work week and had complimentary happy hour dinner and drinks. The surrounding area had great dining ( Italian ) and shopping. This is a great hotel with many offerings for all types of travelers.

  • Stayed June 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank BBB B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Elizabeth Z, General Manager at Staybridge Suites Allentown Bethlehem Airport, responded to this review, 12 June 2014
Thank you for writing a review about recent stay at the Staybridge Suites Allentown Bethlehem Airport!

We strive to give great and impressive service to all of our guests and it makes me happy to read we exceeded your expectations!

We look forward to welcoming you back to our property! Once again thank you for the wonderful and kind words of praise.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Phila, PA
Level Contributor
12 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 29 May 2014

The Staybridge is a clean and well maintained hotel situated in a commercial shopping block with chain restaurants adjacent. It is well situated close to Coca Cola Park (especially if you don't follow Google map directions). The open space layout of the decent sized room made it seem spacious, but for a family group would not allow for privacy. The mini-kitchen (which we did not use except for the refrigerator) was clean but basic although the only "table" would have been the desk or sideboard. Unfortunately, the pillows were flat and lumpy, making for a restless night. Also the breakfast room was understaffed for a hotel overflowing with guests on the Memorial Day weekend. This would have been a 4 star review except for these two problems. If there is a next time, I'll bring my own pillows.

  • Stayed May 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank auntdee7
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Elizabeth Z, General Manager at Staybridge Suites Allentown Bethlehem Airport, responded to this review, 30 May 2014
Thank You for writing a review about your recent stay at the Staybridge Suites Allentown Bethlehem Airport!

We work very hard to ensure our facilites and service are superior and strive to be the best Staybridge Suites around!

We take all reviews positive and negative very seriously and your feedback will help us improve for our next guest or your next visit.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
surrey
Level Contributor
166 reviews
111 hotel reviews
common_n_hotel_reviews_1bd8 94 helpful votes
Reviewed 27 May 2014

Our one night stay was reasonably priced for a spacious suite with a well-equipped kitchen. Breakfast was included in the price and the quality is not as good as (say) a typical Hampton or Holiday Inn Express. Our rating would be somewhere between 3 and 4, but we will make it 4 because the staff were helpful and efficient.
The accommodation available is likely to be justifiably popular with families seeking value. Those who do not see the presence of lots of children among the guests as a blessing may wish to avoid this hotel in the summer and at weekends

  • Stayed May 2014, travelled as a couple
    • Value
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank pgwill
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Elizabeth Z, General Manager at Staybridge Suites Allentown Bethlehem Airport, responded to this review, 29 May 2014
As Always I am glad to read feedback on the Staybridge Suites Allentown Bethlehem Airport. Thank you for taking the time to write a review! We look forward to welcoming you back to our establishment! Once again thank you for the wonderful and kind words of praise!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Athens, Greece
1 review
Reviewed 27 May 2014

The room was not ready on time and i checked in after 16:00 because there were many guests for the weekend. The card key did not work properly. Breakfast was very good. Internet in the room was good but in the lobby area there was only one computer to use.

  • Stayed May 2014, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Kostas B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Elizabeth Z, General Manager at Staybridge Suites Allentown Bethlehem Airport, responded to this review, 29 May 2014
Thank you for writing a review about your recent stay at the Staybridge Suites Allentown Bethlehem Airport!

We work very hard to ensure our facilites and service are superior and strive to be the best Staybridge Suites around.

We take all reviews positive and negative very seriously and your feedback will help us improve for our next guest or your next visit!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Staybridge Suites Allentown Bethlehem Airport

Property: Staybridge Suites Allentown Bethlehem Airport
Address: 1787A Airport Rd, Allentown, PA 18109-9528
Phone Number:
Region: United States > Pennsylvania > Allentown
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#6 Business Hotel in Allentown
Price Range (Based on Average Rates): ££
Hotel Class:3 star — Staybridge Suites Allentown Bethlehem Airport 3*
Number of rooms: 108
Official Description (provided by the hotel):
Welcome to the Staybridge Suites Allentown Airport Hotel. The Staybridge Suites Allentown Airport hotel is a member of the IHG family of brands, which includes InterContinental, Crowne Plaza, Hotel Indigo, Holiday Inn and Candlewood Suites. The Staybridge Suites hotel offers apartment like suites to government, business, relocation, training and extended stay hotel guests requiring long or short term hotel or real estate accommodations. The Staybridge Suites Hotel Allentown Airport is within walking distance to dining, shopping & entertainment. We are in near proximity to major Lehigh Valley businesses including B Braun, FL Smidth, Bosch Rexroth, Olympus America, LSI, Air Products, Crayola, Dun & Bradstreet, Lutron, Mack Trucks, PPL & OraSure. We are located within a few minutes drive to Lehigh Valley attractions including Dorney Park & Wild Water Kingdom, Crayola Factory, Blue Mountain Ski Area, Historic Downtown Bethlehem & Coca Cola Park Iron Pigs Baseball. Our pet friendly hotel (fee) offers studio, one-bedroom and two-bedroom apartment like suites featuring fully-equipped kitchens, spacious living and work areas, TV w/in-room movies, HBO, free high-speed Internet access & dual phones with personalized voice mail. Other apartment like conveniences include 24 hour business center w/ free Internet access, print, fax and copy capabilities, complimentary guest laundry facilities, fitness center, courtyard, BBQ Pavilion and Outdoor Pool (seasonal). ... more   less 
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Also Known As:
Staybridge Suites Allentown Airport Hotel Allentown

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