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“Was great for a couple nights with friends.”

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Hilton Garden Inn Allentown-Bethlehem Airport
Ranked #3 of 30 Hotels in Allentown
Certificate of Excellence
New York
Level Contributor
58 reviews
35 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
“Was great for a couple nights with friends.”
Reviewed 22 March 2014

We stayed here for two nights with some friends with the intentions of going to the nearby Sands Casino. The hotel is easily accessible from route 22 and conveniently located with a Red Robin just outside the door as well as a number of other restaurants and shopping (target etc) just across the street.
The hotel itself is well maintained and clean although it appears to be a slightly older structure. The rooms was comfortable and clean although also just slightly outdated feeling. The beds however, were not the most comfortable even though they could be adjusted to individual liking. We all felt they were very hard.
The Sands is fairly close by, I would say less than a 10 minute ride and only a couple of turns. Really it was a very simple drive to and from the casino.
It was perfect for our little get away, and there is plenty more to see and do in less than an hours drive.

  • Stayed March 2014, travelled as a couple
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Helpful?
Thank MiddleAgedTravlrs
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Justin K, Assistant General Manager at Hilton Garden Inn Allentown-Bethlehem Airport, responded to this review, 25 March 2014
Thank you so much for the review of your stay with us, we are glad you used our hotel for your quick getaway with friends. We hope you had good luck at the casino! We do want to let you know that we are in the planning stages of a full room renovation and hope to have it started by the end of this year.

Again, thank you for the review and we look forward to seeing you again!
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (63)
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English first
laureldale, United States
2 reviews
Reviewed 16 March 2014

We stayed one night to catch an early flight and slept comfortably. We left our truck in the lot for the week and that was a selling point for us with this hotel and 24 hr airport shuttle service. a lot of hotel shuttles start at 5 am. We will stay at the Allentown airport Hilton Garden Inn everytime!

  • Stayed March 2014, travelled with family
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Review collected in partnership with Hilton Garden Inn

Helpful?
Thank Shane E
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Justin K, Assistant General Manager at Hilton Garden Inn Allentown-Bethlehem Airport, responded to this review, 20 March 2014
Dear Shane E,

Thank you for the review. We are so glad you enjoyed your time with us. We look forward to seeing you again!
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Brooklyn, United States
Level Contributor
8 reviews
4 hotel reviews
Reviewed 12 March 2014

This is a very comfortable hotel. Close to the airport and always very clean. The staff there are outstanding. I travel to Allentown frequently and always stay here. Have never had a bad experience. I am always greeted as a Hilton honors member upon arrival. The place has a great breakfast as well. Also within walking distance of the local Waffle House.

  • Stayed March 2014, travelled solo
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Review collected in partnership with Hilton Garden Inn

Helpful?
Thank Greg S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Justin K, Assistant General Manager at Hilton Garden Inn Allentown-Bethlehem Airport, responded to this review, 16 March 2014
Thank you for recent stay with us. We are very appreciative of your loyalty to our hotel and and we appreciate that you are sharing this with the Trip Advisor community. We look forward to seeing you again soon!
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Newport Beach, California
Level Contributor
51 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 45 helpful votes
Reviewed 6 March 2014

Where to start... this property was woefully disappointing on numerous levels.
1. NOISE: Half of the hotel, the northeast facing side is unusable. I lasted no more than 5 minutes in a room on this side. I could hear the beeping from the forklifts and truck doors slamming immediately from the logistics facility next door.
2. ROOM CONDITION: This is an original Hilton Garden and the rooms show their age. Marred doors, walls, carpets. The bathrooms have mold & missing grout in the tile and chipped Corian that actually snags your clothing, when you lean against the sink. One of the rooms I was switched to had the carpet covered in pet hair. I worry that the staff has given up trying, and I don't blame them.
3. ROOM HVAC: The ventilation is either on full blast or off, no option for lower fan setting.

I am a frequent Hilton property stayer and have experienced even some of the most remote Hampton Inns. I can honestly say this is the worst Hilton property I have ever stayed in the US, as far as the room conditions and issue with noise goes. The property recently renovated the lobby, but it doesn't matter. The rest of the property is a dump and overshadowed the nice lobby features and courteous breakfast staff.

I will not choose this property again and would encourage Hilton to divest it and build new property somewhere else.

Room Tip: Don't choose this property unless you can be guaranteed a south-side room. Moreover, I would st...
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  • Stayed March 2014, travelled on business
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Helpful?
Thank Susan M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Justin K, Assistant General Manager at Hilton Garden Inn Allentown-Bethlehem Airport, responded to this review, 10 March 2014
Dear Susan M,

Thank you for the candid review on your stay with us. We do appreciate honest reviews as it only helps us to improve our guest experience. We are so sorry we dropped the ball on many aspects of your stay. Our property will begin a full room renovation at the end of this year which will correct the issues your mentioned. If your travels bring you back to the Lehigh Valley we would love for you to have you stay with us again so we can show you our true Hilton hospitality.

Again, thank you for the review and for staying with us.
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Venetia, United States
1 review
Reviewed 2 March 2014

The hotel was great. My 3 kids and I went and stayed there to attend a 90th party the next day. They enjoyed the pool. They enjoyed walking through the parking lot right to Red Robin for dinner. Everything was clean. I was unsure if we should purchase breakfast vouchers/tickets. I decided to so it would be easier and more convenient. We were very pleased. They not only had a buffet, but you could order hot food also. My kids and I enjoyed it even though we were only there for a short amount of time. We would stay there or any other Hilton Garden Inn again!!

  • Stayed February 2014, travelled with family
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Review collected in partnership with Hilton Garden Inn

Helpful?
Thank Tami T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Justin K, Assistant General Manager at Hilton Garden Inn Allentown-Bethlehem Airport, responded to this review, 6 March 2014
Dear Tami T,

Thank you for completing a Trip Advisor review of our hotel. We are so glad you enjoyed the many different amenities we have to offer. If your travels bring you back to the Lehigh Valley, we would love the chance to serve you again.

Thank You
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
North Andover, United States
2 reviews
Reviewed 25 February 2014

Excellent hotel, lots of amenities, great location. We loved the lobby water set-up, the evening bar, toiletries are top shelf, and the breakfast is excellent! It was also great for our group of 15 to be able to walk to the Red Robin next door for burgers!

  • Stayed February 2014, travelled on business
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Review collected in partnership with Hilton Garden Inn

Helpful?
Thank smcktravel67
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Justin K, Assistant General Manager at Hilton Garden Inn Allentown-Bethlehem Airport, responded to this review, 28 February 2014
We just wanted to thank you for your recent stay here at the Hilton Garden Inn Allentown Bethlehem Airport! We are so glad you were able to experience our new food and beverage offerings. We look forward to seeing you again soon!
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Bethpage, United States
1 review
Reviewed 25 February 2014

Trucking company is working 24/7 and noise interrupts sleep. If you require a quite room avoid this hotel at all cost as there is nothing the hotel can do to elimate the noise as this trucking company is there to stay and so is the noise from their activity all 24 hrs..

  • Stayed February 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
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Review collected in partnership with Hilton Garden Inn

Helpful?
Thank Roger G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Justin K, Assistant General Manager at Hilton Garden Inn Allentown-Bethlehem Airport, responded to this review, 28 February 2014
Thank you for taking the time complete a Trip Advisor review. We do appreciate feedback as it only helps us to improve our product for the future.The trucking company is a continuous issue for us and we completely understand your frustration with it. If you decide to stay with us, please request a front facing room and we will do our very best to accommodate you.

Again, thank you for the feedback. Hopefully we will see you again!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Hilton Garden Inn Allentown-Bethlehem Airport

Property: Hilton Garden Inn Allentown-Bethlehem Airport
Address: 1787B Airport Road, Allentown, PA 18109
Phone Number:
Region: United States > Pennsylvania > Allentown
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Shuttle Bus service Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#1 Family Hotel in Allentown
#2 Business Hotel in Allentown
#3 Romantic Hotel in Allentown
Price Range (Based on Average Rates): ££
Hotel Class:3 star — Hilton Garden Inn Allentown-Bethlehem Airport 3*
Number of rooms: 106
Official Description (provided by the hotel):
Centrally located within the Lehigh Valley. Easy access to Routes 22, 33 and 78. Within one half mile from the Lehigh Valley International Airport. Complimentary Shuttle Service to and from the Airport. Full cooked to order breakfast and complimentary wireless internet. ... more   less 
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Also Known As:
Hilton Garden Inn Allentown-Bethlehem Airport Hotel Allentown
Hilton Allentown
Allentown Hilton

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