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“Friendly staff and OK food”

Red Robin America's Gourmet Burgers and Spirits
Ranked #41 of 459 Restaurants in Allentown
Price range: US$0 - US$20
Cuisines: American
More restaurant details
Restaurant details
Good for: Child-friendly, Groups
Dining options: Lunch, Dinner, Full Bar, Highchairs Available, Seating, Serves Alcohol, Takeout, Television, Waitstaff, Wheelchair Accessible
Tinton Falls, New Jersey
Level Contributor
28 reviews
24 restaurant reviews
common_n_restaurant_reviews_1bd8 30 helpful votes
“Friendly staff and OK food”
4 of 5 bubbles Reviewed 16 July 2014

I had never been to a Red Robin but it was close to our hotel, it was 9pm at night, and I had heard my family mention it on occasion. The food was basic TGIF, Applebees, etc. fare. Though they are specifically known for their burgers.

It was the staff that moved this average score to very good. They have a computer device where you can order drinks, appetizers and desserts without having to ask your server but you don't have to do it that way. There is some magic where it gets to the kitchen and to the server. I was fumbling with this device and our waitress patiently walked me through it. But in any case, we ordered directly from her just because I was still a bit baffled. She checked on us in just the right intervals.

The computer device also lets you pay your bill right there with a credit card and add a tip. This we figured out and loved this feature. In Europe the server comes over with a portable credit card machine to do it on the spot but this device was even better. I think it should be adapted in all sit down chain restaurants.

We were the last people there and no one looked to rush us out even though I got the feeling it was closed on Monday nights at 10pm. Everyone said "goodbye" with a smile when we finally left around 10:20pm. Great staff.

  • Visited July 2014
    • Value
    • Service
    • Food
Helpful?
Thank VA A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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118 reviews from our community

Visitor rating
    36
    47
    27
    3
    5
Rating summary
    Food
    Service
    Value
    Atmosphere
Date | Rating
  • English first
  • French first
  • Portuguese first
  • Spanish first
  • Any
English first
Florida, USA
Level Contributor
110 reviews
64 restaurant reviews
common_n_restaurant_reviews_1bd8 48 helpful votes
“Good Food, Good Service”
5 of 5 bubbles Reviewed 21 June 2014

Stopped in for lunch with family. Food was tasty and server was friendly and efficient. Happy campers!

Visited June 2014
Helpful?
Thank 2Tuscans
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Lutz, Florida
Level Contributor
300 reviews
186 restaurant reviews
common_n_restaurant_reviews_1bd8 81 helpful votes
“What we expected”
3 of 5 bubbles Reviewed 17 June 2014

Everything was just ok, guess what we expected. Staff seem somewhat confused over their automatic check out device. Food was good, nothing amazing.

Visited June 2014
Helpful?
Thank havingfuntraveling
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Binghamton
Level Contributor
30 reviews
8 restaurant reviews
common_n_restaurant_reviews_1bd8 14 helpful votes
“Mooo!”
4 of 5 bubbles Reviewed 3 June 2014

A burger is a burger is a burger. Some better than others. This is one that is better than others combined with an excellent staff. Really did not get in to computer ordering/payment though.

Visited May 2014
Helpful?
Thank Mark B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Bucks County, PA
Level Contributor
106 reviews
57 restaurant reviews
common_n_restaurant_reviews_1bd8 54 helpful votes
“Great food, with fast, friendly service”
5 of 5 bubbles Reviewed 7 April 2014

Yummy burger special served quickly when we told our server we had limited time to eat. We were seated immediately, our food came fast and she was friendly and helpful. The atmosphere was bright and visually interesting, and the menu looked interesting as well. Good value for the money, and we were able to pay using a computerized station at our table. Cool! I'd come back again.

  • Visited March 2014
    • Value
    • Atmosphere
    • Service
    • Food
Helpful?
Thank PAWildheart
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

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