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“Clean and Quiet”

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Holiday Inn Allentown Center City
Ranked #14 of 30 Hotels in Allentown
Four Oaks, North Carolina
Level 6 Contributor
98 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 38 helpful votes
“Clean and Quiet”
Reviewed 21 May 2014

Checked into this hotel late in the evening after driving several hours. We had 2 small children with us and the staff was VERY accommodating in helping us get them and us into a room quickly. The room was outstanding. Very clean and quiet. It appeared that it had recently been updated, or well cared for over the years. We would very gladly stay there again.

  • Stayed May 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Sharon H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
123staff, Front Office Manager at Holiday Inn Allentown Center City, responded to this review, 3 June 2014
We appreciate you taking time to leaving a review. Also were happy to hear you enjoyed your stay with us here at the Holiday Inn. We hope you return in the future
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276 reviews from our community

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Rating summary
  • Sleep Quality
  • Location
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (41)
Date | Rating
  • English first
  • German first
  • Spanish first
  • Any
English first
San Francisco, California
1 review
Reviewed 17 May 2014

Stayed here for two night in the beginning of May. There are not many choices of hotels / motels in Allentown. But that will be changing with the new ice rink stadium. The downtown is under construction and they hope to open the rink in September, 2014. Currently, this is the only hotel in the downtown.
The staff were excellent. Very helpful, friendly, nice and accomodating. For that reason alone I would recommend this hotel. They went out of their way to make our visit comfortable and pleas

  • Stayed May 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Smokiethecat10
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
123staff, Front Office Manager at Holiday Inn Allentown Center City, responded to this review, 20 May 2014
We would like to thank you for your business and we hope to see you again in the near future. Thanks again.
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Hatfield, Pennsylvania
Level 2 Contributor
9 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed 16 May 2014

Family enjoyed a three week stay at this location. The front desk team headed by Mr. Battle provided courteous, professional and consistent service. They truly made this lengthy stay one that was as 'at home' as possible. Thanks for such great service!

  • Stayed May 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Mister D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
123staff, Front Office Manager at Holiday Inn Allentown Center City, responded to this review, 20 May 2014
We appreciate you leaving a review regarding your recent stay here with us. We hope you come and stay with us again in the future, Thank you for your recent business.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Rockingham, United States
Level 1 Contributor
3 reviews
3 hotel reviews
Reviewed 5 May 2014

Due to my sister having surgery at Lehigh Valley Hospital, we found ourselves needing accommodations for several nights in Allentown, Pa. I looked at several options and decided on Holiday Inn Center City. That was a great move!! All the staff were GREAT!!!! All acted as if they wanted to be there. Very personable!! Rooms were very clean. Special thanks to Denise at the front desk which was a joy to work with. She helped in setting up rooms that adjoined and helped me with a computer issue at the hotel. Thanks Denise!! We ate at the restaurant 4 mornings and was fortunate to meet Chelsea from the wait staff. She went overboard to make sure we had everything we needed each and every morning. Thanks Chelsea!!!!!!!! Thanks to Karen back in the kitchen for checking on our meals for satisfaction!! We will be returning as my sister is having surgery in a couple of months and look forward to seeing the staff and returning to the Holiday Inn Center City!!!!!! Thanks gang!!!!

  • Stayed May 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Rick B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
123staff, Front Office Manager at Holiday Inn Allentown Center City, responded to this review, 20 May 2014
We appreciate the feedback in regards to your recent stay here with us. We hope you come and see us again if your ever in the area. We value your business.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Allentown, Pennsylvania
2 reviews
Reviewed 4 May 2014

Holiday Inn Center City has the most polite staff. From Denise at the Lobby to Crystal in the restaurant, each of the staff members helped make this experience memorable. Traveling as a family is a balancing act. They have made it pleasurable, The rooms were clean and the staff wonderful. Excellent breakfast.

  • Stayed May 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Todd C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
123staff, Front Office Manager at Holiday Inn Allentown Center City, responded to this review, 5 May 2014
We greatly appreciate the response that you left in regards to your recent stay here with us. We will let the staff know how much of a great job they did servicing! We appreciate your business and hope you choose us for your accommodations again.
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Tampa, Florida
Level 2 Contributor
9 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 25 April 2014 via mobile

Very clean and quite! Indoor pool was awesome! Staff was very pleasant and helpful!! When I arrived my check in was quick and easy. Was informed of all amnesties, which was very helpful when it. America to dinner. The 904 lounge was good food for a fair price

Stayed April 2014, travelled on business
Helpful?
Thank Angie K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
123staff, Front Office Manager at Holiday Inn Allentown Center City, responded to this review, 29 April 2014
We are glad to hear that you enjoyed your stay here with us, we hope you come and stay with us again when your in the area. We appreciate your business.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Milton, Pennsylvania
Level 5 Contributor
66 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 65 helpful votes
Reviewed 23 April 2014

We had previously stayed with this hotel a number of times when it was Crowne Plaza. My late Mother-In-Law lived just a few blocks away, and we could just leave our car in the garage and walk down. I had not been back since it was upgraded. While it was slightly "tired" when it was Crowne Plaza, it was still always clean, and well staffed.

We chose this hotel for my husband's annual birthday return to his old stomping grounds (he grew up in Allentown) after having mediocre stays with other hotels in the past. It didn't start out great - Hotwire messed up our reservation somehow (never had that happen before) but that was quickly remedied by Morrel (not sure how to spell his name) who was absolutely amazing. He couldn't put us in a king, but he got us a room on the correct date, and that was all I cared about. He could have washed his hands of us and told us that he couldn't help because it was a Hotwire booking, but he was super helpful.

We were wowed when we checked in at the upgrades since the re-branding. Check-in was chaotic, but we quickly noticed that there was more than one wedding, and the hotel was also hosting people who were attending a gymnastics meet, and a basketball competition. Even so, Denise was extremely composed and helpful. I told her I don't know how she does it, as I would have lost my cool with some of the people that were ahead of us.

Our room was clean and quiet. The only downside was keeping the room cool, but that was more the weather outside than anything the hotel could do about it. There were darkening curtains there, but they were sort of hidden, so if you don't see them immediately, keep looking. We were hoping to try the restaurant for breakfast, but we ended up with a change of plans, and didn't make it. Will be sure to try it next time.

Center City isn't the best location in the world, but at least I didn't find hypodermic needles in the parking lot or creepy people digging in the trash, like we did at another hotel in a supposedly more desirable location. We walked up and down for two blocks in either direction and had no problems at all. Just be careful in the garage - someone parked us in so tightly we couldn't get in to our car. My husband ended up crawling in from the passenger side and working it out that way. When we returned, we parked on a higher level on an end space.

Will be happy to return to the Holiday Inn on our next trip down!

  • Stayed April 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank funky-rat
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
123staff, Front Office Manager at Holiday Inn Allentown Center City, responded to this review, 24 April 2014
We appreciate the review that your left in regards to your recent stay with us. We are happy to hear that you enjoyed your stay as a returning customer. We hope to see you again soon in the near future.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Holiday Inn Allentown Center City

Property: Holiday Inn Allentown Center City
Address: 904 W Hamilton St, Allentown, PA 18101-1198
Phone Number:
Region: United States > Pennsylvania > Allentown
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Children Activities (Kid / Family Friendly) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #14 of 30 Hotels in Allentown
Price Range (Based on Average Rates): ££
Hotel Class:3.5 star — Holiday Inn Allentown Center City 3.5*
Number of rooms: 224
Official Description (provided by the hotel):
Welcome to the Holiday Inn Center City Allentown. Located just 1 block from the PPL Center Arena (go Phantoms!), We offer all of your hospitality needs at a price that can't be beat! Come and indulge in personalized, exemplary service in a soothing environment. After a long day, escape to our spacious guest rooms and deluxe suites-the largest in Lehigh Valley. Special touches like pillow-top mattresses and high-speed Internet access make it easy to work and relax. Feast on mouth-watering dining options at Manifiesto and 57 Lounge, our on-site restaurant and bar. Are you visiting for a business retreat or family reunion? We boast 10,000 square feet of flexible meeting space. Experience all of the comforts of home at this full-service Allentown, Pennsylvania hotel, including newly renovated guestrooms and suites, free high-speed Internet access, 24 hour business center, room service, a heated indoor pool and self parking surcharge. This Allentown, Pennsylvania hotel is only minutes from Dorney Park & WildWater Kingdom, Lehigh Valley Hospital and Muhlenberg College. Come visit the Lehigh Valley where you will have every reason to visit every season. Whether on business or pleasure, the Holiday Inn Allentown is the perfect place to stay. ... more   less 
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Also Known As:
Holiday Inn Allentown Center City Hotel Allentown
Allentown Holiday Inn

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