This facility was recommended to us by the hospital that my daughter is going to, mainlt because its 15 minutes from the hospital. Aside from the "hospital rate" offered I have nothing nice to say. Well thats not true. James was very nice on the phone. I did ask him if the photos on the web were current. I shoyld have kmown there was a problem when he told me that some od the rooms were being updated. As if its not bad enough that this was a medic. Necessity trip we drove into what my husband said reminded him of the Bates Motel or Serial killer movie hotel. Against my instincts we registered bc we had already been on the road for 6 hours! We checked in at 6:30 pm. As we tried to figure out the maze to our room we saw what looked like crack shacks in the rooms. Rooms that had broken beds and matteses outside the rooms, trah bins over flowing etc etc. The employee delivering our roll away bed looked shady. When we finally went into our room the lights werent working. The employee checked to see why and just shrugged his shoulders and left. The room smelled of smoke, mold and mildew. The room was suposed to be smoke free. As my husband was coming in with our kids he looked at the door, which showed signs of being broken into multiple times. My 9 year old son came in to use the bathroom and came running out of the bathroom. There were literally ROACHES and something black (looked to be ashes) in the bathtub. I have mold allergies and definately not going to have my childreb sleep in a room with bugs and rum the risk of bringing them home with me. We quickly left the room. Tried to regroup to find another hotel. In 20 minites time, we left went to the front desk and demanded a full refund, which we did recieve. The girl at the front desk, with a straight face actually asked me what the problem was and didnt show an ounce of surprise or offer an appolgy oranther room. I do feel bad. I was less than pleasant when I went back to the front desk. I could tell she was embarrassed. Her face was bright red. The GM actually told her to put the room back up as available! Again adding insult to injury. All of the hotels in the area were booked bc of big festivals! We ended up sleeping in our car for the night with 2 kids and our special needs dog. As uncomfortable as that was it was much better than the alternative. The lesson here...if your first impression is a vision from a horror movie RUN AND RUN QUICKLY!
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- Also Known As:
- Rodeway Inn And Conference Center
- Rodeway Hotel Allentown
- Days Inn Allentown
- Days Inn Hotel Allentown