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“Great stay at a great price!”

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Days Hotel Allentown Airport / Lehigh Valley
Ranked #14 of 30 Hotels in Allentown
Chicago, Illinois
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
“Great stay at a great price!”
Reviewed 12 January 2014

I've stayed here for an entire weekend due to work. When i arrived to the airport i called the hotel for their shuttle service. It took them no longer then 5 mins to arrive, the young man driving was very helpful. Got down to grab our luggage and open the door for us. He asked about our flight and seem to actually care. Once at front desk, we were greated by Amanda F whom was very helpful. Once in our room, we were caught up with a well needed nap in a very clean room. Although its a bit dated the staff seems to keep the hotel at its best and try really hard to please its guest. I would recomend this hotel and i would most deffenetly stay here again... Didnt get a chance to eat there although it seem inviting and pleasent.

Room Tip: The Suits are very nice for its prices
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  • Stayed January 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Chris m
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Amanda K, Front Office Manager at Days Hotel Allentown Airport / Lehigh Valley, responded to this review, 17 January 2014
I would like to thank you for not only choosing to stay with us here at the Days Hotel, but for taking the time to provide us with your much appreciated feedback. We are very happy to hear we were able to make your stay so pleasant, and that we were able to offer all the amenities necessary to for you to have a great experience. We are also pleased that you were able to enjoy our convenient location and our parking services as well as clean and comfortable accommodations and excellent customer service during your visit. Our staff works hard to ensure they give the best customer service possible, and we are all delighted to hear that we have been able to provide this for you.

From all of us here at the Days Hotel, we thank you for the kind feedback and wish to see you again in your future travels.

Thank you
Amanda Kovacs
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (91)
Date | Rating
  • English first
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English first
Alexandria, Virginia
Level Contributor
69 reviews
34 hotel reviews
common_n_hotel_reviews_1bd8 48 helpful votes
Reviewed 11 January 2014

This was a stop over on a long road trip. I wish we had kept driving. The halls were absolutely filthy and the desk staff seemed irritated that we were even there. The restaurant was out of everything. What they did have was actually pretty good - so there's something. We were on the first floor by an entrance. I thought the area was pretty deserted but it got noisy around 3 in the morning with people coming and going. It was just weird. We couldn't get out of there fast enough.

We chose the hotel for the price. Big mistake. The place is large and looks like it has a ton of potential. The bar area looks fit for a nice reception or party but everything is so dirty. This chain is usually dependable.

Ps. There is no spa. I don't know why it is rated on my review. Please disregard.

Room Tip: Try to get a room closer to the lobby.
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  • Stayed December 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank clh6262
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Amanda K, Front Office Manager at Days Hotel Allentown Airport / Lehigh Valley, responded to this review, 17 January 2014
Thank you for choosing to stay with us here at the Days Hotel. We strive to provide all of our guests with comfortable accommodations and exceptional customer service with every stay, and please accept our apologies for having missed that mark during your visit.

The conditions you experienced during your stay are unacceptable, and I addressed this matter will all appropriate departments to ensure future visits will be more accommodation for all hotel guests.

I would first like to apologize for the less then satisfactory customer service you received and for any debris you may have encountered in the hallways from outside of your guest room. We are currently in the process of renovating our property and installing elevators. We apologize for the inconvenience this may have caused you during your stay, but we are working in a timely manner to have all renovations completed. Please know we are doing our best to keep these areas clean and free of debris during this process. I would also like to apologize for any issues or noise you may have experienced outside of your guest room. I have spoke with our night manager to make sure another guest does not experience the same problem.

Please accept our apologies for this matter. I realize you stated you will never stay with us again; however, we would love the opportunity to change your mind. Please contact me directly regarding a future stay and I will personally make sure it is an outstanding experience.

Amanda Kovacs
Front Office
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Irvington
1 review
Reviewed 9 January 2014

The entire staff is excellent...friendly, courteous, and professional. The owners need to spend more on upkeep and overall cleanliness.

  • Stayed December 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Days Inn

Helpful?
Thank Joseph S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Amanda K, Front Office Manager at Days Hotel Allentown Airport / Lehigh Valley, responded to this review, 17 January 2014
Thank you for choosing to stay with us here at the Days Hotel. We are always pleased to hear about positive experiences had by our guests while visiting the property. We are happy to hear that you enjoyed our convenient location and our exceptional customer service. We strive to provide all of our guests with at home comfortable accommodations, and I apologize that we missed the mark during your stay.

Please accept our apologies for the conditions of our hallways and the debris you may have seen from outside of your guest room. We are currently undergoing renovations to our property, and are aware this has caused for some unsightly areas and may have made our property a bit less sound proof; but please know that we doing our best to keep these areas clean and free of debris during this process.

Again thank you for the positive feedback and we look forward to seeing you in your future travels.

Amanda Kovacs
Front Office
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Richmond
1 review
Reviewed 28 December 2013

I found the room clean and the staff friendly and helpful. My only complaint would be that the American flag being displayed out from was tattered and in bad shape, which I brought to the attention of the desk staff and was told they would take care of it. Two days later when I checked out it was still out front. I do find this very unacceptable as a Military Veteran, and hope it is taken care of ASAP as I have someone going by to check for me, otherwise it is always a pleasant experience at the Days Hotel on Airport Rd in Allentown

  • Stayed December 2013, travelled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Days Inn

Helpful?
Thank Dean R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Amanda K, Front Office Manager at Days Hotel Allentown Airport / Lehigh Valley, responded to this review, 17 January 2014
I would like to thank you for not only choosing to stay with us here at the Days Hotel, but for taking the time to provide us with your much appreciated feedback. We are pleased to hear we were able to make your stay so pleasant, and that we were able to offer all the amenities necessary to for you to have a great stay. We are happy to know you were able to enjoy our convenient location and our comfortable accommodations. Our staff works hard to ensure they give the best customer service possible, and we are all delighted to hear that we have been able to provide this for you.

We appreciate your feedback regarding our flag outside the hotel, so that we can continue to improve upon the experiences for all guests visiting the property. Please know that we ordered a new flag, and are just waiting for its arrival.

From all of us here at the Days Hotel, we thank you for the kind feedback and wish to see you again in your future travels.

Thank you
Amanda Kovacs
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Days Hotel Allentown Airport / Lehigh Valley

Property: Days Hotel Allentown Airport / Lehigh Valley
Address: 3400 Airport Rd, Allentown, PA 18109-9316
Phone Number:
Region: United States > Pennsylvania > Allentown
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
Ranked #14 of 30 Hotels in Allentown
Price Range (Based on Average Rates): £
Hotel Class:3 star — Days Hotel Allentown Airport / Lehigh Valley 3*
Number of rooms: 144
Official Description (provided by the hotel):
Our full service property provides you with a "home away from home" experience, from our welcoming lobby, to our friendly staff. Feel refreshed after taking a dip in the largest indoor pool in the Lehigh Valley or melt the stress away in one of our Jacuzzi rooms. Work out in our fitness center, enjoy a cocktail and appetizer in our Jetport Lounge, and dinner in our Restaurant. We are centrally located to everything you would want to see or do in the Valley, with easy access to all major attractions, including Dorney Park, Crayola Factory, SteelStax, Sands Casino and much, much more. We create a great value, comfortable, clean accommodations, FREE parking, FREE Wi-Fi, and everything you need, right here! We look forward to seeing you, and having you experience everything all of your guests are raving about. ... more   less 
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Also Known As:
Four Points By Sheraton Hotel And Suites Allentown Airport
4 Points By Sheraton Hotel & Suites Allentown Airport
Four Points Lehigh Valley
Sheraton Allentown
Four Points Allentown
Allentown Four Points
Allentown Sheraton

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