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“work” 5 of 5 bubbles
Review of Hampton Inn Altoona

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Hampton Inn Altoona
Ranked #1 of 14 Hotels in Altoona
Certificate of Excellence
Delray Beach, Florida, United States
Level Contributor
15 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
“work”
5 of 5 bubbles Reviewed 27 June 2013

what a place clean room large king size bed, swimming pool with hot tub. staff went out of the way to make sure all was good with room. They will have mini fridgerators in room but until then just call front desk and ask for one. I will be back again. Breakfest was either hot or cold your choice plus a on the go bag if you need one.

  • Stayed June 2013, travelled on business
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Daniel Z
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Jeffrey C, General Manager at Hampton Inn Altoona, responded to this review, 2 July 2013
Thank you for taking the time to fill out a survey concerning your stay at our hotel! I am glad to hear that our team was able to meet your needs. We hope to see you again soon if your travels are bringing you to the Altoona area!

Regards,

Jeffrey Cipriani
General Manager
Hampton Inn Altoona
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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748 reviews from our community

Traveller rating
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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (66)
Date | Rating
  • English first
  • French first
  • Italian first
  • Portuguese first
  • Any
English first
United, Pennsylvania
Level Contributor
40 reviews
36 hotel reviews
common_n_hotel_reviews_1bd8 62 helpful votes
3 of 5 bubbles Reviewed 24 June 2013

First, the hotel is undergoing a renovation. The new breakfast area looks very nice. We stayed for one night in a king bedroom with sofa bed. The first thing I noticed were was wooden doors to enter the room.
When we entered the room I could tell the rooms have not been updated for quite a long time.Red carpets and the sofa was a bright flower print form the 80's. Carpet was torn in some areas. Glad to see a nice flat screen t.v. The phones were older models and the lights and lamps were worn as well.
the bathroom area was nice with a nice marble like countertop. The bead was comfortable and the linens wre plush.
I will say the indoor pool area was clean with older furnishings. The bathroom in the pool area was horrible with stained walls, rust and needed a big cleaning. The temp. in the pool was perfect.
I would love to know if the rooms, aka, carpet, sofas, lights will be updated during the removation process?
The breakfast was good and had lots to offer.

  • Stayed June 2013, travelled with family
    • 3 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank Brian03
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Jeffrey C, General Manager at Hampton Inn Altoona, responded to this review, 2 July 2013
Thank you very much for sending a response concerning your stay at our hotel in Altoona, PA. We are going to be renovating the entire hotel including the guest rooms with all new furniture, as a complete renovation. We are making a brand new hotel for our valued guests like yourself!

Regards,

Jeffrey Cipriani
General Manager
Altoona Hampton Inn
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
johnston, pa
Level Contributor
25 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
4 of 5 bubbles Reviewed 19 June 2013

here again, clean hotel, nice breakfast, just some uneven floors and odor due to remodeling, which is to be expected IF you know in advance that this is being done. pool was very nice and very refreshing, clean, hot tub was a nice temp.

  • Stayed June 2013, travelled with friends
    • 3 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Review collected in partnership with Hampton

Helpful?
Thank skipsmammal
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Jeffrey C, General Manager at Hampton Inn Altoona, responded to this review, 24 June 2013
Thank you for taking the time to write a review of your stay our hotel in Altoona, PA. We are very excited about our newly remodeled lobby and breakfast areas as we are almost completed with this first phase. We are remodeling to serve our valued guests better and are very pleased with the outcome. I am glad to hear that you enjoyed our amenities such as our pool and hot tub.

i hope to see you again in the future,

Best Wishes,

Jeffrey Cipriani
General Manager
Hampton Inn Altoona
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
McGregor, Texas
Level Contributor
12 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
2 of 5 bubbles Reviewed 13 June 2013

we are Diamond Club members. Stay at Hilton Honors hotels mainly Embassy Suites over 100 nights a year for the past 3 years. When we check into a hotel owned by the Hilton group we always ask for an upgrade.We have never had a problem getting an upgrade which is common courtesy for Diamond Club members. We have stayed all over the world and have never had an issue with this request. Staff at desk were courteous however were unable to give upgrade for our stay. Seemed to indicate needed manager approval for the days we would be staying.As a Diamond Club member we usually always get free bottled water, had to ask for it instead of it being offered to us.. As we were checking in at a late hour after driving over 1200 miles to come to our home town of Altoona, PA. When we got to our room no refrig..had to go back to desk to ask for room with a refrig...next morning had do not disturb sign on door until 10:15 am..left hotel, arrived back to hotel after 5 PM neither of our hotel keys worked to open room door. Got those fixed after going back down to desk..entered room, room not made up....went down to desk they said there had been a do not disturb sign on door..which was correct until 10:15am..was handed a stack of clean towels and a bag with soap and shampoo and sent on our way to our room which had not been touched....this was unacceptable after coming down to the desk 4 times for various problems....hotel front desk was polite but not accommadating and we really got the impression they did not really care about all the blunders of this short stay at this hotel...They are going through remodeling of the lobby and were jack hammering early in the morning on Monday June 3rd. When we arrived back to the hotel on the evening of June 3rd. a sign at the front door said to go to the back door due to remodeling lobby floor. This stay was just not relaxing and everything was a big HASSLE. We were to stay 4 nights however after our room was not made up on Monday we checked out of the hotel and went down the street to the Holiday Inn Express which was very accommadating. The rooms there come with a refrigerator, granola bar and popcorn in the room, two free bottles of water everyday in refrigerator and little peppermints also! Alot of other extra ammenities and no hassles...It was an unfortunate situation in our hometown. The rooms were not that clean or in great shape and the lobby was a mess ( mainly from remodeling)..I would recommend people stay down the boulevard at the Holiday Inn Express...

Room Tip: Ask for one facing Cracker Barrel
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  • Stayed June 2013, travelled with family
    • 2 of 5 bubbles
      Value
    • 2 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 2 of 5 bubbles
      Rooms
    • 2 of 5 bubbles
      Cleanliness
    • 1 of 5 bubbles
      Service
Helpful?
1 Thank WendyLynn16
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Jeffrey C, General Manager at Hampton Inn Altoona, responded to this review, 17 June 2013
Thank you so much for letting me know about your concerns with your stay on at our hotel. I sincerely apologize as it sounds like we did not do our best by you and your family during your stay. Our hotel has always been known for clean and comfortable rooms, which we are very proud of. I am sorry that you did not get to experience that part of our hotel during your stay. Diamond and Gold upgrades are very common as you mention in most facets of the Hilton portfolio, however in the case of a Hampton Inn it is actually the best available room. Most Hampton Inn's do not have suites so the best available room is what you would be upgraded to. We at this Hampton have 15 suites, all of which were occupied when you checked into your hotel room. Again no excuses as we strive to make sure that each and every guest leaves our hotel feeling satisfied and happy wth their stay.

Again I appreciate your comments concerning your stay , and I hope you will give us another chance will staying in the Altoona area.

Regards,

Jeffrey Cipriani
General Manager
Altoona Hampton Inn
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York, Pennsylvania
Level Contributor
85 reviews
43 hotel reviews
common_n_hotel_reviews_1bd8 34 helpful votes
4 of 5 bubbles Reviewed 12 June 2013

I cannot say enough about the service provided at this hotel. They are/were undergoing reservations. Room was fine, clean, and comfortable. The lobby was used for breakfast and while crowded and uncomfortable, we understood this was part of the process. Mind you, this was in April so it may be done. The indoor pool was nice and we were able to enjoy all to ourselves. If I return to this area, I will stay here again!

  • Stayed April 2013, travelled with family
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank whpiman
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Jeffrey C, General Manager at Hampton Inn Altoona, responded to this review, 13 June 2013
Thank you very much for choosing to write a response concerning your stay our hotel!

I am very excited about our remodeled lobby and front desk areas. It is a clean and very upscale look that invites our valued guests like yourself to come and enjoy the wonderful deluxe continental breakfast! The renovations to the main part of our lobby have been completed and the staff and guests have been very pleased.

I am glad you and your family were able to enjoy our pool during your stay.

We all hope to see you again on your next visit to the Altoona area

Regards,

Jeffrey Cipriani
General Manager
Altoona Hampton Inn
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Erie, United States
1 review
5 of 5 bubbles Reviewed 11 June 2013

Room was clean, comfortable and quiet. The breakfast was outstanding; warm, fresh and inviting. Easy access into and out of the parking lot. It was a very pleasant experience and I would not hesitate to stay there again. Highly recommended.

  • Stayed June 2013, travelled on business
    • 5 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Review collected in partnership with Hampton

Helpful?
Thank Lawrence K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Jeffrey C, General Manager at Hampton Inn Altoona, responded to this review, 13 June 2013
I am glad to hear that you and your family had such a wonderful time while staying at the hotel. I am very happy that you were able to enjoy the amenities we offer such as our breakfast and that you found it easy to access the hotel from the highway.

All of the team here at the Hampton Inn Altoona appreciate your business and we all look forward to having you stay with us again in the future!

Regards,

Jeffrey Cipriani
General Manager
Hampton Inn Altoona
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Bloomfield Hills, Michigan
Level Contributor
3 reviews
3 hotel reviews
5 of 5 bubbles Reviewed 10 June 2013

wonderful staff, great breakfast, easy on to freeway. I would stay there ahagin with my family. right next door to Champs and other nice restaurants. They gave us a rate discount related to St. Francis University, our son was residing there.

  • Stayed June 2013, travelled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Review collected in partnership with Hampton

Helpful?
Thank danielboy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Jeffrey C, General Manager at Hampton Inn Altoona, responded to this review, 17 June 2013
Thank you so much for letting us know about your stay at our hotel! We appeciate that you enjoyed the amenities that we have to offer at the hotel. Since you have a loved one attending St. Francis University we hope to that you will choose to stay with us again in the future!

Regards,

Jeffrey Cipriani
General Manager
Hampton Inn Altoona
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Hampton Inn Altoona

Property: Hampton Inn Altoona
Address: 180 Charlotte Drive, Altoona, PA 16601
Phone Number:
Region: United States > Pennsylvania > Altoona
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #1 of 14 Hotels in Altoona
Price Range (Based on Average Rates): ££
Hotel Class:2.5 star — Hampton Inn Altoona 2.5*
Number of rooms: 111
Official Description (provided by the hotel):
Hampton Inn Altoona hotel locates off I-99 and West Plank Road in Altoona, Pennsylvania. Rest in a spacious guest room or one-bedroom suite with free high-speed internet, 37-inch HDTV, clean and fresh Hampton bed, free hot breakfast in the morning, and access to our indoor pool, hot tub and fitness center. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Travel Republic (UK), Hilton Hotels Direct, Hotels.com, Expedia and Odigeo so you can book your Hampton Inn Altoona reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Hampton Inn Altoona Hotel Altoona
Hampton Inn Altoona Pa
Altoona Hampton Inn

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