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“Friendly staff, clean hotel”

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Hampton Inn Altoona
Ranked #1 of 15 Hotels in Altoona
Certificate of Excellence
Derwood, Maryland, USA
Level Contributor
237 reviews
52 hotel reviews
common_n_hotel_reviews_1bd8 91 helpful votes
“Friendly staff, clean hotel”
4 of 5 bubbles Reviewed 11 August 2014

Your basic Hampton Inn. Not updated with food/refreshment kiosk yet but still nice & clean. Phone at bedside but not on desk. Made it difficult to work with staff when trying to connect with Internet. Connecting with Internet not as easy as at some Hampton Inns. Instructions on the desk would have been helpful.

  • Stayed August 2014, travelled with family
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank JC82010
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Jeffrey C, General Manager at Hampton Inn Altoona, responded to this review, 12 August 2014
Dear JC82010,

I am glad that you enjoyed our newly renovated property. I am sorry to hear that you had troubles using our wireless internet. There is an information card in the room with the details on how to access our internet. I will get with my housekeeping team to make sure that these cards have been updated and are in every room.

I appreciate your business and look forward to having you stay with us again.

Regards,

Jeffrey Cipriani
General Manager
Hampton Inn Altoona
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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757 reviews from our community

Traveller rating
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    7
See reviews for
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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (67)
Date | Rating
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English first
Severna park
Level Contributor
107 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
4 of 5 bubbles Reviewed 10 August 2014

I am from Altoona and when we come home to visit we always stay at the Hampton Inn. The rooms are relatively clean and the staff is always very helpful. It's in a good central location - easy access to all areas of town.

The women who work the breakfast have a tough job keeping up with that many people in such a small space but they do a great job. They were especially helpful in addressing my concerns with my children's food allergies. I appreciated that!

  • Stayed August 2014, travelled with family
    • Location
    • Rooms
    • Service
Helpful?
Thank Jennifer S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Jeffrey C, General Manager at Hampton Inn Altoona, responded to this review, 12 August 2014
Thanks for sharing the details of your stay. I am so glad to hear that you choose our hotel for your lodging needs when your family visits the Altoona area. Breakfast is busy especially on the weekends with teams and special events like weddings and family reunions. I will make sure to share your kind comments with the entire breakfast team.

Best Wishes,

Jeffrey Cipriani
General Manager
Hampton Inn Altoona
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Lanham, United States
1 review
5 of 5 bubbles Reviewed 6 August 2014

The Hampton Inn in Altoona PA is perfect!! The rooms are nice and clean, i really like the renovation this hotel had. The location is close to everything, shopping, resturants, and fun places for the family.

  • Stayed August 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hampton

Helpful?
Thank Denise J
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Jeffrey C, General Manager at Hampton Inn Altoona, responded to this review, 7 August 2014
Denise J,

Thanks for letting me know the details of your stay. I am glad to hear that you and your family enjoyed the renovations of our guestrooms and building. I am glad that you were able to enjoy the restaurants, mall and that the hotels location was good for your stay.

We hope to see you again int he not too distant future.

Regards,

Jeffrey Cipriani
General Manager
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Richardson, United States
Level Contributor
4 reviews
4 hotel reviews
5 of 5 bubbles Reviewed 4 August 2014

While my Mom and Dad were recovering at UPMC I stayed at the Hampton In Altoona. Thank goodness I found them. The warmth and friendly attitude I received was Outstanding!! In particular I need to call out Stefani (Assistant GM, I think) and Amber (afternoon to evening front desk). Besides the general quality service these two and especially Stefani, went out of their way to ensure all went well. I was going back and forth to the hospital but didn't worry about things at the hotel, Stefani had it all under control. And Amber sealed the deal by helping me with last minute needs before we left. Thanks again to one and all. Oh and the food was excellent!!

Green Features: They had recycle containers available, which I really appreciate as I am extremely environmentally conscious.
  • Stayed July 2014, travelled with family
    • Value
    • Rooms
    • Service
Helpful?
Thank Kenneth U
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Jeffrey C, General Manager at Hampton Inn Altoona, responded to this review, 6 August 2014
Dear Kenneth U,

First let me express that I hope that your parents are fully recovered and that all are now in good health. I know that was probably a very stressful event and my hopes and prayers are with your family.

I am so glad that my team at the front desk was able to make that stressful situation just a little bit more bearable. I will share your kind comments with my entire team.

Best Wishes, and again all the best to your parents!

Sincerely,

Jeffrey Cipriani
General Manager
Hampton Inn Altoona
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Pittsburgh, United States
2 reviews
5 of 5 bubbles Reviewed 4 August 2014

Excellent people and an excellent hotel!!Hotel was located right off the highway and helped in finding all the activities we attended. We visited 2 amusement parks and 2 minor league baseball games. The room was always clean and ready when we returned after being out for the day. Desk help was friendly and always willing to help when needed!!

  • Stayed July 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hampton

Helpful?
Thank Christopher M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Jeffrey C, General Manager at Hampton Inn Altoona, responded to this review, 6 August 2014
Dear, Christopher M,

Thanks so much for letting me know about your stay. I am so happy to hear that you and your family enjoyed your stay at our hotel, and were able to enjoy the many local parks in the area. It sounds like you had a very busy vacation and even got to take in a baseball game.

I am glad to hear that the desk team was there to help you with any and all information that you needed.

Best Wishes for a wonderful rest of your summer!

Jeffrey Cipriani
General Manager
Hampton Inn Altoona
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Bonham, United States
1 review
5 of 5 bubbles Reviewed 4 August 2014

Been staying here every year for past 4 or 5 years and am totally satisfied. Staff are always very friendly and courteous. Rooms are clean and have everything needed for the stay (coffee pot, iron and board, etc). Good maid service and complimentary breakfast.

  • Stayed July 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hampton

Helpful?
Thank Kathleen G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Jeffrey C, General Manager at Hampton Inn Altoona, responded to this review, 6 August 2014
Thanks so much for staying with us! We appreciate our return guests and I am very happy to hear that you enjoyed the amenties. We look forward to seeing you again in the future.

Regards,

Jeffrey Cipriani
General Manager
Hampton Inn Altoona
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
New Bloomfield, United States
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed 28 July 2014

Just recently upgraded facility. Excellent customer service with a close proximity to major highways. We have stayed here for many years, first with our children and now my wife and I. I would highly recommend staying here especially with the complimentary breakfast to get you started in the morning.

  • Stayed July 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hampton

Helpful?
1 Thank John M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Jeffrey C, General Manager at Hampton Inn Altoona, responded to this review, 4 August 2014
Thanks so much for sharing your comments concerning your stay. I am glad that you and your family enjoyed the newly renovated rooms and many amenities of the hotel.

I hope that you will stay with us again in the future, I appreciate your business!

Regards,

Jeffrey Cipriani
General Manager
Hampton Inn Altoona
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Hampton Inn Altoona

Property: Hampton Inn Altoona
Address: 180 Charlotte Drive, Altoona, PA 16601
Phone Number:
Region: United States > Pennsylvania > Altoona
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #1 of 15 Hotels in Altoona
Price Range (Based on Average Rates): ££
Hotel Class:2.5 star — Hampton Inn Altoona 2.5*
Number of rooms: 111
Official Description (provided by the hotel):
Hampton Inn Altoona hotel locates off I-99 and West Plank Road in Altoona, Pennsylvania. Rest in a spacious guest room or one-bedroom suite with free high-speed internet, 37-inch HDTV, clean and fresh Hampton bed, free hot breakfast in the morning, and access to our indoor pool, hot tub and fitness center. ... more   less 
Reservation Options:
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Also Known As:
Hampton Inn Altoona Hotel Altoona
Hampton Inn Altoona Pa
Altoona Hampton Inn

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