We chose this location over a couple others in the area based on the excellent reviews we read on TripAdvisor. Unfortunately, we were somewhat disappointed. Like another reviewer around the same time, the main problem was the front desk. We arrived at 5 pm and were told that there were no clean rooms available, but that they would have one within 10 min. They claimed this was because they were sold out the previous night. No big problem. We waited and were given a key to a room, only to find that the maids were still working on it!
We took a look at the pool, but decided against trying it, as it just didn't look that inviting.
The room was clean and fairly large. I would have traded in the marble in the bathroom for more water pressure.
The breakfast was good and the lady working the breakfast bar was very pleasant. The forks were awful flimsy for cutting a nice waffle.
On our return to the room the 2nd day of our stay we discovered that the key card no longer worked. A trip to the front desk remedied this, but it should never have happened.
Also I asked if they had any pillows which were firmer, but they didn't.
It was a good hotel with a nice lobby and room appearance, but because of front desk problems, not worthy of 4 or 5 stars.
- Official Description (provided by the hotel):
- We are an all Suite Hotel located off of I-99 at Exit# 39. All of our rooms are equipped with either 1 King Bed or 2 Queen Beds, a Microwave, Fridge, K-Cup Keurig Machine, and a Pull-Out Sofa Bed. We offer free WIFI and a Complimentary Hot Breakfast for all of our guests. We have 2 meeting spaces available, a heated indoor pool, and a 24 hour fitness center. Group Rates and Package deals are available. ... more less
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- Also Known As:
- Comfort Suites Altoona Hotel Altoona