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“Best hotel service ever- felt very welcomed by everyone including maintenance crew”
Review of Courtyard Altoona

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Courtyard Altoona
Ranked #9 of 15 Hotels in Altoona
Reviewed 30 May 2013 via mobile

We were blown away by the excellent service from everyone. The staff looked and found me at the pool to let me know that from my room we would see the local fireworks. They were ALL wonderful - we travel a lot and find some of hotel staff are nice but this experience tops them all.

  • Stayed: May 2013
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1  Thank VickaryousTravels
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ConcordHospitality, General Manager at Courtyard Altoona, responded to this reviewResponded 9 June 2013

VickaryousTravels,
It’s great to hear from you and receive your complimentary feedback about our staff. I’m pleased to know our wonderful staff exceeded your expectations with their excellence in service and made for an enjoyable stay. I’ll be sure to pass your kind comments along to our team. Thank you again for writing. We hope to see you again soon.

Sincerely,
Katie Millward, General Manager

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154 - 160 of 239 reviews

Reviewed 23 May 2013

We stay at Courtyard Hotels when given the opportunities, and this one in Altoona is a great place. The staff from the front desk, housekeeping and food servers couldn't be better at any price. Everyone was very friendly, helpful, and professional. The lobby and eating areas are large and very well appointed. The room was spotless, and very comfortable and quiet. The free wireless worked great. The hotel is somewhat isolated as it is built on a plateau, so it is free from any traffic noise. I could go on and on, but when I return to Altoona, I would not think of staying anyplace else. It is an excellent value.

Room Tip: We had a 3rd floor room in front, and it was very quiet.
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  • Stayed: May 2013, travelled with family
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1  Thank William C B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ConcordHospitality, General Manager at Courtyard Altoona, responded to this reviewResponded 5 June 2013

William C B,
It’s great to hear from you! Thank you for sharing your experience with us at Courtyard Altoona. We appreciate your kind comments about our wonderful staff, clean hotel and comfortable accommodations. We’re glad you had a quiet stay with us and found our hotel to provide an excellent value for your travels. We look forward to seeing you again the next time you travel to Altoona. Thank you again for writing.

Sincerely,
Katie Millward, General Manager

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Reviewed 14 May 2013

Courtyards are always a good place to stay - trusted quality. The Altoona Convention Center Courtyard by Marriott is no exception. Friendly staff, clean and well appointed rooms. I like the 24-hour snack and drinks kiosk. Unlike some chains, this one doesn't offer a free breakfast buffet but I'd rather pay for quality at the cafe. There also isn't a coffee station but the cafe features Starbucks coffee - you can't have it all.

Room Tip: Tell them you want a room on the west side (front facing) of the building.
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  • Stayed: May 2013, travelled as a couple
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Thank Jim_DMars
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ConcordHospitality, General Manager at Courtyard Altoona, responded to this reviewResponded 25 May 2013

Jim_DMars,
Thank you for your review. I’m happy to hear you had an enjoyable stay and we provided you with the consistent friendly service and clean accommodations that you’ve come to expect from the Courtyard brand. We value you as our guest and hope you’ll have an opportunity to visit us again soon. Thank you again for writing.

Sincerely,
Katie Millward, General Manager

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Reviewed 30 April 2013

This was our 3rd stay here and everyone of them has been a good experience. The rooms have everything you need for a nights stay. The staff is helpful and friendly. Free Wifi. The lobby area has been done over and there are lots of places to relax or enjoy a drink. I highly recommend the Court yard by Marriott brand both here and other places.

  • Stayed: April 2013, travelled with family
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Thank Fun2bblonde
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ConcordHospitality, General Manager at Courtyard Altoona, responded to this reviewResponded 14 May 2013

Fun2bblonde,
It’s great to hear from you! We appreciate you choosing Courtyard Altoona, and we’re happy to have had you as our guest. I’m pleased to know we have consistently provided you with a comfortable stay and friendly service during your visits. Thank you for highly recommending our great hotel to future travelers. We hope you will visit us again soon.

Sincerely,
Katie Millward, General Manager

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Reviewed 19 April 2013

Stayed in Altoona for a night and were pleased with our selection of this Courtyard. Rooms are big, pool and hot tub area clean and the lobby had seating for the bistro or separate area for using your computer. Couple of notes there is no wifi in the rooms but in the lobby and because the hotel is connected to the convention center there is not a restaurant within walking distance, but several within a few minutes of the hotel. Very good for a quick stay or if you are in town for business at the convention center.

  • Stayed: April 2013, travelled as a couple
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2  Thank BobfinNH
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ConcordHospitality, General Manager at Courtyard Altoona, responded to this reviewResponded 30 April 2013

BobfinNH,
Thank you for taking a moment and writing a review about your experience with us at Courtyard Altoona. We're glad you had a pleasant stay with us and we appreciate your business and feedback. We're happy to inform you that we do offer the convenience of wifi in all guest rooms, as well as a variety of breakfast and dinner options onsite at our Bistro. We hope you'll have an opportunity to visit us again soon and take advantage of the variety of amenities that we're proud to offer our guests. Thank you again for writing.

Sincerely,
Katie Millward, General Manager

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Reviewed 19 April 2013

$135/night got us a room next to the dumpster. I booked ahead, no mention of the room being next to the dumpster. A courtyard should not mean you get a direct view of the dumpster. Could not see anything but that. No vacancies that weekend so I was stuck with a prepaid dumpster room. Got a reply with a vaugue promise of points that never happened. I feel quite cheated and poorly, well, not at all compendated for such a bad placement - and I am a rewards member. If this is the way Altoona courtyard treats return customers, there is a great Comfort Suite on the hill I have stayec where the value was better and was certainly not placed next to a dumpster.

  • Stayed: April 2013
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1  Thank travelrock575
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ConcordHospitality, General Manager at Courtyard Altoona, responded to this reviewResponded 30 April 2013

travelrock575,
Thank you for your review. We appreciate your feedback and sincerely apologize for your unhappiness with your stay and room location. As a gesture of goodwill, points were purchased in your name on 4/18/2013. Please contact us if these points do not show up on your account. We value you as our guest and hope you will give us another chance the next time you travel to Altoona.

Sincerely,
Katie Millward, General Manager

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Reviewed 3 April 2013

Very nice people at front desk and the bistro. Clean hotel...but found couple dirty things laying around. Nice pool and fitness room. Cleaning lady wasnt to nice and kept looking around like she wanted to take something of ours. Nice views around the area.

  • Stayed: April 2013
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3  Thank hotelreviewe
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ConcordHospitality, General Manager at Courtyard Altoona, responded to this reviewResponded 17 April 2013

hotelreviewe,
Thank you for your review of your stay with us at Courtyard Altoona. I’m happy to hear that you enjoyed our fitness room and pool and found our front desk and bistro staff to be friendly. We value you as our guest, and hope to have you stay with us again at the Courtyard. Thanks again for writing a review.

Sincerely,
Katie Millward, General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Courtyard Altoona

Address: 2 Convention Center Dr, Altoona, PA 16602-5660
Region: United States > Pennsylvania > Altoona
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #9 of 15 Hotels in Altoona
Price Range: £74 - £162 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Courtyard Altoona 3*
Number of rooms: 105
Official Description (provided by the hotel):
Courtyard Altoona hotel is meticulously designed for the business and pleasure traveler alike. Enjoy the comfort, style and functionality of our modern lobby featuring The Bistro. Eat-Drink-Connect in The Bistro offering delicious breakfast and dinner options as well as cocktails and Starbucks(R) coffee. This Altoona hotel is conveniently connected to the Blair County Convention Center and is just minutes from a variety of restaurants such as Outback Steakhouse, TGI Friday's, and Jethros. The Courtyard Altoona hotel is ideally located in the heart of Altoona and just minutes from many area attractions: Lakemont Park, DelGrosso Park, Pennsylvania Rails to Trails, Blue Knob Ski Resort, Horseshoe Curve National Historic Landmark, and the Altoona Railroaders Memorial Museum. Relax in comfortable guest rooms and stay productive with free Wi-Fi. Unwind in the Indoor Pool, Whirlpool or Fitness Center. Visit the Courtyard Altoona hotel, offering unparalleled service and style among hotels in Altoona! ... more   less 
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Also Known As:
Courtyard By Marriott Altoona Hotel Altoona
Altoona Courtyard
Altoona Marriott

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