The other week we stayed at the Holiday Inn Express in Altoona as we were visiting the Horseshoe Curve outside of Altoona. This is the third time that I have stayed in this hotel. As a Platinum member of IHG hotels, we are entitled to an upgraded room if available. This is the third time here, and all three times they tell me that there is no upgrade available.
My first choice for Altoona was the new Days Inn hotel which was priced at $113.00 per night, and the Holiday Inn Express, I was charged $175.00 but went with that with the anticipation of being upgraded. But as usual, the surly desk people made that a non happening.
The room that we were given is one with the sink outside the bathroom in the sleeping quarters. The actual bathroom was very tiny with the tub and toilet in there. I had started the shower and realized that the wash cloths were out in the sink area, so had to leave the bathroom and go get the wash cloth out in the sleeping area. Very poor planning to have the sink separated from the bathroom.
Although the surly front desk people and the horrible bathroom facilities, I did find the breakfast area excellent. Very roomy, plenty of table space and the food was delicious with a great selection to choose from. Other Holiday Inns should look at Altoona and see how they run their breakfast area.
Next time in Altoona, I will use the new Days Inn which is brand new and much cheaper.
- Official Description (provided by the hotel):
- Everything at Clarion Inn & Suites - Altoona, PA is designed so that you can relax. We know that all you really need is a place to be yourself. Contemporary hospitality and our friendly staff are eagerly awaiting your visit. ... more less
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- Also Known As:
- Holiday Inn Express Altoona Hotel Altoona
- Holiday Inn Altoona
- Altoona Holiday Inn