My husband and I were visiting relatives in S.C. and set aside a day to stay at the Willcox. Since we've stayed at other Relais and Chateau properties and were always very satisfied, we were eager to stay at the Willcox. It turns out that the property had changed hands and is no longer part of the Relais and Chateau group.
Our room was pretty and spacious, but also smelled as though it needed a good airing. The pool needed to be cleaned, and we decided to forgo a swim. The most disappointing part of our stay was during dinner. We sat for 15 minutes before our waiter came to our table, despite the fact he made several trips to the table of an elderly gentleman seated next to us. To make matters worse, another party came in 10 minutes after us and he went to their table right away. They had drinks and ordered their meals before he even acknowledged us. The dining room wasn't busy, so that couldn't be used as an excuse. Even when we noted that we'd been sitting for a while, our waiter wasn't too concerned. He also let our dirty dishes sit on the table for a while when it was obvious we had finished eating. Again, he visited a table next to us several times to wrap up their leftovers, and bring them their dessert and bill while we sat with dirty dishes on our table.
The property itself is beautiful and Aiken is lovely, but this isn't a place I'd say I'll visit again. We had really looked forward to our stay and were disappointed.
- Official Description (provided by the hotel):
- The award-winning, historic Willcox Hotel cultivates a sophisticated, yet informal glamour amidst America's storied thoroughbred country. Cloud soft beds, an intimate Salon & Spa and one of the South's Best Restaurants - All in a setting of Easy Going Elegance. ... more less
- Reservation Options:
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- Also Known As:
- The Willcox Hotel Aiken