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“Not great”
Review of Sleep Inn

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Sleep Inn
Ranked #9 of 20 Hotels in Aiken
Level Contributor
67 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
“Not great”
Reviewed 22 April 2013 via mobile

We stayed here based on TA reviews. Although the hotel had been refurbished, the room was small. Maid service did not clean the room one day of the stay. The hot breakfast was nothing special at all. It all had the feel of a budget hotel and not more.

  • Stayed April 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank FoodieTim
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Brad P, General Manager at Sleep Inn, responded to this review, 23 April 2013
Thank you for sharing your comments about your recent visit.

With respect to the size of our rooms, they are comparable to all standard hotel rooms.

If a do not disturb sign was hanging on the door the housekeeping department is required to return another time during their shift to clean the room. If this was the case we certainly apologize for this oversight on behalf of our housekeeping department.

Our fee breakfast includes hote items like Jimmy Dean Sausage, eggs and "Make it Yourself" waffles. It is typically very well received by our guests and we apologize that it did not meet your standards.

Once again, thank you for choosing Sleep Inn Aiken during your recent visit.
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136 reviews from our community

Traveller rating
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    33
    4
    7
    7
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44
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36
Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (23)
Date | Rating
  • English first
  • Any
English first
Michigan
Level Contributor
271 reviews
59 hotel reviews
common_n_hotel_reviews_1bd8 118 helpful votes
Reviewed 21 April 2013

Next door to the sleep inn will be a town place...somebody needs to adjust there prices down a bit.
Check in went fine, the room was OK , breakfast OK, really nothing to complain about , nothing to sing about except the rooms near the elevators are kinda noisy.

  • Stayed April 2013, travelled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank willdriveforfood
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Brad P, General Manager at Sleep Inn, responded to this review, 22 April 2013
Thank you for submitting your feedback with regard to your recent stay at Sleep Inn Aiken. We have completed an in depth review of the first five rooms per floor near the elevator. As a result of your comments we are able to ensure that our future guests enjoy an undisturbed restful night.

Thank you again and we look forward to welcoming you back to Sleep Inn Aiken should you visit our lovely community again in the future.
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Fayetteville, Arkansas
Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed 16 April 2013

Actually recent reviews are on point. Stayed during Masters week, and even though I understand they were full for some time prior to our stay, the facility was very clean and the staff accommodating and pleasant to deal with. Good value? Probably no hotel in the Augusta area is a good value during Masters week, but it's hard to put a price on clean, accommodating and relatively convenient location. The city of Aiken is quiet nice too.

  • Stayed April 2013, travelled with family
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Actually
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Brad P, General Manager at Sleep Inn, responded to this review, 17 April 2013
Thank you for your recent review! This goes to show that Trip Advisor is a wonderful tool when making plans for a visit to a city & hotel that are not familiar. We appreciate all our guests that use this tool to grade our hospitality!

Masters is a great time of year for our community and very busy. It is nice to hear that our staff is excelling in the area of cleanliness with a small window of opportunity during such a busy time.

We look forward to having you as our guest again next year for the Masters or any other time that you have a need to travel to Aiken, SC!
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BTR
Level Contributor
6 reviews
3 hotel reviews
Reviewed 10 April 2013

Nice rooms, very clean and beds are comfortable. Good location, walking distance to many shops and restaurants. The clerk at the desk (Donna), great personality. Little pricey, expect that was because of the masters tournament overflow from Augusta.

  • Stayed April 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
Thank DAIAIR
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Brad P, General Manager at Sleep Inn, responded to this review, 15 April 2013
We are so pleased that you chose Sleep Inn as your "Choice Hotel" during your recent visit to Aiken. Thank you for taking time to review our hotel and it is especially nice to receive the feedback about Donna's hospitality! We look forward to welcoming you to Sleep Inn Aiken again in the future.
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Aiken, South Carolina
1 review
Reviewed 6 April 2013

I really enjoyed my stay here at Sleep Inn. The breakfast was delicious and the staff was awesome. I'm glad that the pop corn is always fresh, and there is free wifi without a password. Also the rates pretty great. Sharina was very helpful and polite at the front desk. The hotel is very clean and neat.

  • Stayed April 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank 845adrianm
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Brad P, General Manager at Sleep Inn, responded to this review, 8 April 2013
We are happy that you enjoyed your recent stay at Sleep Inn Aiken! It is nice to hear when we do the right things to ensure our guests are satisfied with our amenities, services and cleanliness.

We are especially pleased to receive the feedback about Sharina. She is new to our Sleep Inn Aiken Family and it is terrific to learn when our newest of associates are going above and beyond the call of duty to make our guests feel welcome!

Thank you for taking your time out of your day to review Sleep Inn Aiken and we look forward to your next visit!
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Urbanna, Virginia
1 review
Reviewed 1 April 2013

I spent 3 nights at this hotel. Pleasant staff who genuinely seemed interested how my stay was going. My room and the common areas were clean. Would definitely stay here again. Rooms are very large. This is a great value. Good location close to downtown.

  • Stayed March 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank rich771
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Brad P, General Manager at Sleep Inn, responded to this review, 2 April 2013
Thank you for choosing Sleep Inn for your recent 3 night visit to Aiken. We are so pleased that you chose to stay with us and appreciate your kind words about our staff and the cleanliness of the hotel. Thank you for taking time to review our hotel and offer your comments. We look forward to your return to Sleep Inn Aiken!!
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Hendersonville, North Carolina
1 review
Reviewed 23 March 2013

Its a great location, great area. Dont really have to drive your car, you can get to alot of restraunts by walking. You also have a walmart across the street which is really really good. The pool looks nice, cant wait for it to open. Great breakfast in the morning. Josh was really helpful which checking in.

Room Tip: Walkable restraunts location.
See more room tips
  • Stayed March 2013, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Quincy F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Brad P, General Manager at Sleep Inn, responded to this review, 25 March 2013
Thank you for your review of our hotel! We are pleased to be in one of the most popular, traveled areas in Aiken and would agree that it is the most convenient to restaurants, shopping and activities. Our swimming pool is seasonal and we are preparing to re-open this amenity soon! We are pleased that you enjoyed our complimentary breakfast with hot items included. With regard to Josh, thank you for recognizing his outstanding hospitality skills. We are very pleased to have him as one of our Guest Service Representatives and it is super to receive this kind of feedback.

Thank you for choosing Sleep Inn and we look forward to welcoming you back the next time you have the need to be in Aiken, SC!!
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Additional Information about Sleep Inn

Property: Sleep Inn
Address: 1002 Monterey Dr, Aiken, SC 29803-2107
Phone Number:
Region: United States > South Carolina > Aiken
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Suites Swimming Pool Wheelchair access
Hotel Style:
#1 Business Hotel in Aiken
#6 Family Hotel in Aiken
Price Range (Based on Average Rates): £
Hotel Class:2 star — Sleep Inn 2*
Number of rooms: 62
Official Description (provided by the hotel):
The hotel is located on the south side of Aiken near many restaurants, shopping and activities. Our service is second to none and our rooms are beautifully appointed. Our guests wake up to a continental breakfast including hot items such as Sausage patties, eggs and waffles between 6am-9am daily. At the end of the day, our guests are greeted to a complimentary Happy Hour with beer, wine and water, as well as freshly baked cookies and popcorn Monday-Thursday between 5:30-7:30pm. Gold's Gym is located a short walk from the hotel and our guests enjoy complimentary membership allowing use of ALL amenities offered. Our seasonal, outdoor swimming pool is open from 10am-10pm daily. The entire hotel is smoke free and there are designated smoking areas outside of the building. ... more   less 
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Also Known As:
Sleep Inn Aiken
Aiken Sleep Inn

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