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“Stayed here during the Masters”

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Clarion Inn & Suites
Ranked #16 of 20 Hotels in Aiken
Level Contributor
19 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
“Stayed here during the Masters”
3 of 5 bubbles Reviewed 19 April 2013

Stayed here during the Masters 2013, so it was very very overpriced. I must say that I didn't spend a lot of time in the hotel.

But there was no shower curtain the first day, although when asked for one, it was there when I returned. Some days the bed wasn't made. Quite a bit of black mould in the bathroom and plug struggled to fit the bath. Air conditioning unit was very noisy.

Breakfast was generally good and served at good times.

When I checked in the lady was very friendly but on my other visit to reception I was served by a grumpy man who was little help.

Room Tip: There is a nice Applebees in walking distance, didn't have to walk far from the car park.
See more room tips
  • Stayed April 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Bgc1968
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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76 reviews from our community

Traveller rating
    10
    27
    9
    9
    21
See reviews for
28
17
4
19
Rating summary
  • Location
    4 of 5 bubbles
  • Sleep Quality
    3.5 of 5 bubbles
  • Rooms
    3 of 5 bubbles
  • Service
    3.5 of 5 bubbles
  • Value
    3 of 5 bubbles
  • Cleanliness
    3.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (17)
Date | Rating
  • English first
  • Any
English first
Southampton Parish, Bermuda
Level Contributor
177 reviews
65 hotel reviews
common_n_hotel_reviews_1bd8 79 helpful votes
4 of 5 bubbles Reviewed 17 April 2013 via mobile

Have to contradict prior reviewer. We checked in 11th and left 14 th . We were there for Masters golf in Augusta.. We pay the same for fancy 5 star hotels at other times of the year. This hotel had fresh and new towels and linens, lots of soap etc. the rooms were not salubrious (old TVs) but perfectly fine and any issues such as blown bulbs were dealt with immediately. Staff were very friendly, location was great and they provided sun screen and a torch....very handy. All in all a nice experience.

Stayed April 2013, travelled as a couple
Helpful?
Thank Cassandra595
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Centre Hall, Pennsylvania
1 review
2 of 5 bubbles Reviewed 12 April 2013

I just had a terrible experience at your Clarion Hotel in Aiken SC
1. We attempted to check in at 3:45 PM on Tuesday afternoon. A rather unpleasant man behind the counter said we couldn't check in until 4. So we waited, as did several others, until 4 PM. Silly as rooms were clearly "ready" (to be defined).
2. Room - no soap, not a big deal. NO SHOWER Curtain. So went down to front desk and got soap and reported no shower curtain. After dinner, still no shower curtain. Next morning, still no shower curtain.
3. We left the hotel at 7 AM on Wednesday and I reported to the front desk before we left that we really needed a shower curtain. Gone ALL DAY - returned to hotel at 5 PM and the room wasn't even made up!! We did, however, have a shower curtain. That was nice.
4. Front desk staff terrible. Housekeeping not good. Other staff, like the folks serving breakfast, were wonderful.
5. Bugs in light fixture in bathroom - gross!

Will never go back to that hotel - and question whether it is worth patronizing Choice Hotels at all.

I am not a complainer - but this was so bad, someone needed to know.

  • Stayed April 2013, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Linda Carroll W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

Travellers are raving about these Aiken hotels

Charlotte, North Carolina
Level Contributor
61 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
5 of 5 bubbles Reviewed 17 March 2013

our plans changed several times and we were accommodated with friendly service. Had 2 rooms- staff arranged for us to be close to each other. one small plumbing issue was resolved fairly quick. hotel was most accessible to the park where the wedding took place, as well as to shopping, restaurants and near the downtown area where we went to church.. Friendly staff- thanks especially to Ora at the front desk..... will stay again.

  • Stayed March 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank repomaninclt
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Granville
Level Contributor
20 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
4 of 5 bubbles Reviewed 23 January 2013

We stayed here in June 2012, and again in Jan 2013. Same excellent service, large room, puffy towels, even 4 pillows on the bed. Clean, up-to-date. Breakfast is decent - cheese omelet and sausages, cereals, fruit. room heater/AC was quiet. It was a bit pricey for us ($69 incl. tx), but it's worth it for a short stay

  • Stayed January 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Michael E
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
McDonough, Georgia
Level Contributor
29 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 bubbles Reviewed 4 November 2012

Just needed one night and this worked well. Staff was attentive and took care of a problem with the first room without question. The Applebee's across the street was very convenient for dinner. The area seemed nice and was fairly close to the downtown area and USC Aiken.

  • Stayed October 2012, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Allaboutthedetails
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Estill, South Carolina
Level Contributor
26 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
4 of 5 bubbles Reviewed 8 October 2012

Don't let the outside fool you! This hotel is very pleasant from the moment you walk in. This was my second visit and both times the front desk and housekeeping staff were courteous and kind. I travel with my dog when I visit Aiken and many times you can tell you have been put in a "pet" room. Not here, my room was very clean and the pet fee has changed to only $15 a day! (from $45) I look forward to my next visit in November.

  • Stayed October 2012, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Laura B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Clarion Inn & Suites

Property: Clarion Inn & Suites
Address: 155 Colony Parkway, Aiken, SC 29803 (Formerly Holiday Inn Express Aiken/Whiskey Road)
Phone Number:
Region: United States > South Carolina > Aiken
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Swimming Pool Wheelchair access
Hotel Style:
Ranked #16 of 20 Hotels in Aiken
Price Range (Based on Average Rates): £
Hotel Class:2.5 star — Clarion Inn & Suites 2.5*
Number of rooms: 99
Reservation Options:
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Also Known As:
Clarion Hotel Aiken
Holiday Inn Aiken
Holiday Inn Express Aiken
Aiken Holiday Inn

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