Checked in at the Hilton Garden Inn, Aiken, SC for the Easter weekend stay. Upon arriving at front desk, encounter discrimination by the front desk clerk. Had booked room online for front view room (understanding that sometimes you cannot get what you requested). But doing checkin, were told that room assigned is on the back, ask for another room facing front, looking at the checkin time and cars in parking lot, knowing that hotel is not full, so the guy says, we don't have any rooms available on the front, so I ask a few more times, than he got smart and said, we have a room on 2d floor facing front, but you did not ask for 2d floor, so I took the 2d floor room, and when I got in the room, this guy, put me directly over the AC units, no view on the front but AC units. I went back down, and told him that I were checking out, give me the manager and I will follow this up, which he said, he is the manager, I went to get my keys, and when I got back to the desk, he said, that he did not see the list with all the rooms, they have several rooms, and assigned me to a room on the 3d floor front view. So the next day, I felt that he had someone take out the customer satisfaction survey in the room, cause on Sunday after services, it was gone out of the room. Never felt more discriminated against checking in to Hilton, and have stayed at this hotel several times. I know this guy were saving the rooms for (white) check in guest. and I do not have anything against white people, but this kind of service cannot be tolerated in 2014. He needs diversity training on dealing with all races..
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