Fairfield Inn & Suites on Aiken's Colony Parkway was gets five stars and high-fives. An ice storm had devastated the region days before, and the patrons -- including me -- were grumpy, dirty, and impatient. But not for long, because the staff's eagerness to solve anyone's problems and create a comfortable environment put a smile on everybody's face.
Each staff member went the extra mile to make things right for guests. Cynthia Green, the front office manager, listened carefully to each concern before she set about righting it, and she bent over backwards to fulfill requests. Mark Forest, who worked his tail off at each breakfast, greeted each guest with a heartfelt greeting and a warm, positive attitude. Anything complaint, no matter how outlandish, he took seriously and did his best to right.
I highly recommend this hotel because its staff is exceptional. They work hard to creatively solve clients' needs, especially in the post-crisis situation in which my husband and I found ourselves. The employees' good-natured willingness to cater to people was not lost on me or my husband. Like us, a lot of the other guests there found their stay here not only pleasant, but fun! Thank you Fairfield Marriott.
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- Also Known As:
- Fairfield Inn Aiken
- Fairfield Aiken
- Aiken Fairfield Inn