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Country Inn & Suites by Radisson, Aiken, SC
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Reviews (372)
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All reviewsundergoing renovationscookiesroom was cleanrooms are nicein townwaffle makervisiting familyliving roomfirst morningbusiness centerbreakfast staffmini fridgemasters tournamentrestaurants and shoppingfree breakfaststaff was friendlyone night stay
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296 - 301 of 372 reviews
Reviewed 13 May 2014

Stayed here one night. Very nice curb appeal. Checked in lobby very pretty, clean with lots of nice amenities. Went to our room while walking in stepped into a hole covered by carpet. Sheers covering the windows had holes in them. Commode had personal hair on the seat. Everything else in bathroom good. When we had first walked the beds appeared very lumpy, but were not, just the covers I guess. When we pulled back the covers to go to bed there were cheese crackers all up under the bedskirt. Housekeeping was obviously in a hurry when cleaning this room. Walls very thin. Can hear doors bang shut all night long. Did not eat breakfast can't comment.

  • Stayed: May 2014, travelled with family
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1  Thank Fritzy77
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
CarlsonRezidor, Specialist, Online Customer Support at Country Inn & Suites by Radisson, Aiken, SC, responded to this reviewResponded 17 May 2014

Thank you for reaching out and writing your review. We are sorry you were not satisfied with the accommodations of your room. We will discuss the conditions of your room with hotel management to ensure all guest rooms are up to Country Inn standards. To discuss your stay further, please contact Corporate Customer Care.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 12 May 2014

This was our first stay at this property and we WILL be back! I just received a phone call from the General Manager letting me know that my daughter had left her wallet in the room. The housekeeper found it after we checked out. This wallet had a handsome amount of cash in it and a credit card. Everything was returned! I travel quite frequently and know that leaving cash behind, after check out, typically means it will not be returned. I am very grateful to this housekeeper and the GM for returning the wallet. We typically stay in another property in Aiken several times a year, but the Country Inn & Suites will be our new Aiken home away from home. I look forward to meeting this housekeeper & GM on our return in July.

  • Stayed: May 2014, travelled with family
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1  Thank Laura B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
CIS-Aiken, General Manager at Country Inn & Suites by Radisson, Aiken, SC, responded to this reviewResponded 28 May 2014

Thank you so much for writing such a glowing review of our hotel and staff. The honesty and integrity of our staff is very important to us. We were so happy to be able to return your daughter's wallet to you with everything still in it. As the General Manager I take great pride in knowing that I can trust all of my staff with lost belongings. Again, thank you for such a wonderful review. We cannot wait to see you all when you return in July!

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Reviewed 27 April 2014 via mobile

I really enjoyed my overnight stay here. The hotel was full (good for business, right) but very quiet. The room was clean and comfy! I was pleased that they offered breakfast...it was delish! Everything was laid out well and presentable. I only have one suggestion...scrambled eggs, please. :).

Stayed: April 2014, travelled as a couple
Thank Jae-eL D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
CIS-Aiken, General Manager at Country Inn & Suites by Radisson, Aiken, SC, responded to this reviewResponded 9 May 2014

Thank you for writing such a nice review about our hotel. We are so happy to hear you enjoyed your stay with us. We tend to agree...our breakfast is DELISH! Next time you're in town we'll be sure to have some scrambled eggs waiting for you! Again thank you for the review we hope to see you again soon!

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Reviewed 23 April 2014

We we decided to stay at this hotel since it was recommended by our friends. We found the hotel to be clean and inviting. The "hydration station" was a nice little bonus in the main lobby, along with the complimentary coffee/tea/hot chocolate. Our shower door did not close adequately and water was getting on the bathroom floor. I spoke to the front desk and it was fixed the same day. Complimentary breakfast was just okay. We were fortunate to have a quiet room (walls can be thin). AC was very noisy, we didn't need to use it because of the low temps. We had a great time exploring the area of Aiken.

Room Tip: Ask for a quiet room.
  • Stayed: April 2014, travelled as a couple
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Thank Alicia O
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
CIS-Aiken, General Manager at Country Inn & Suites by Radisson, Aiken, SC, responded to this reviewResponded 9 May 2014

Thank you for taking the time to review our hotel. We're glad you took your friends advice and decided to stay with us. We understand how important it is to stay hydrated during the scorching hot days we have here in South Carolina. The "Hydration Station" works great for that purpose. I'm sorry to hear there was an issue with your shower but glad we were about the get it fixed for you the same day you reported it. We hope we get the opportunity to welcome you back to Aiken in the near future.

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Reviewed 22 April 2014

We stayed at this hotel with our College Baseball team. The staff was first class and the hotel itself was very nice. The cleaning staff takes pride in their jobs, this was very evident by how clean the rooms were. Our guys are still raving about this hotel and so excited that we get to go back and stay again in just a few weeks. This is by far the nicest hotel that we have stayed in throughout our season. I would recommend this hotel for anybody. If somebody finds something wrong with this property they are probably a glass half empty type of person.

  • Stayed: April 2014, travelled on business
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Thank britt j
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
CIS-Aiken, General Manager at Country Inn & Suites by Radisson, Aiken, SC, responded to this reviewResponded 9 May 2014

Thank you for taking the time to review our hotel. We are so glad to hear your baseball team enjoyed their stay so much. We appreciate the fact that your team noticed how much pride our housekeeping staff takes when cleaning the rooms. We cannot wait for the opportunity to welcome your team back in the near future. Thank you again for reviewing our property!

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