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“RATS! Literally - DO NOT STAY HERE!”

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Quality Inn & Suites
Ranked #8 of 20 Hotels in Aiken
Certificate of Excellence
charleston, sc
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
“RATS! Literally - DO NOT STAY HERE!”
Reviewed 16 November 2007

Got into town late on Wednesday night when my mother was put ICU at the local hospital. We decided to stay here because of it being somewhat close to the hospital. When we entered the room I noticed rat glue traps behind every piece of furniture and in the kitchenette area. The beds were lumpy and the AC/Heat took about 20 mins for it to start working. The next morning we spent most of the day at the hospital and when we came back about 3pm we found 2 rats running around the floor. We packed up and went to the front desk to see what could be done. That was a joke. I informed the gentleman that I almost
stepped on a rat when I opened the door and he told that I should have. We decided to check out early and not stay the other two nights.
Incredibly, he charged me full price for the night and told me that he would be nice and not charge me for the next night since it was past the 11am checkout time. This is hotel is old and run down and Choice Hotels refers any complaint back to the hotel where we get no satisfaction. WHAT EVER YOU DO - DO NOT STAY AT THIS HOTEL.

  • Liked — Nothing!
  • Disliked — RATS!
  • Stayed November 2007, travelled with family
    • Value
    • Location
    • Check-in / front desk
    • Rooms
    • Cleanliness
    • Service
    • Business service (e.g., internet access)
Helpful?
1 Thank cbaumer
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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113 reviews from our community

Traveller rating
    55
    21
    12
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    15
See reviews for
29
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28
Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (19)
Date | Rating
  • English first
  • Any
English first
cleveland, oh
2 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 6 October 2006

I wonder if the other reviews stayed at the same hotel I did?
I thought this motel was AWFUL .....the sheets were grey, the blankets looked like something I would throw away at home and the exterior hallways etc. were filthy.....gave me the creeps, but last minute reservations during a polo match weekend left me with no choice.

  • Liked — location
  • Disliked — condition of rooms
  • Tips/Secrets — stay away
  • Stayed September 2006, travelled with friends
    • Value
    • Location
    • Check-in / front desk
    • Rooms
    • Cleanliness
    • Service
    • Business service (e.g., internet access)
Helpful?
1 Thank estrogen
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
A TripAdvisor Member
Reviewed 28 April 2004

Stayed here for a night during the Masters Tournament. Were given our room key & found 5 people in it still cleaning & hanging around the door. Room was OK ... jacuzzi tub was hard to get in and out of & was moldy and somewhat dirty. The tv didn't work for awhile. Management was very nice & helpful.

Helpful?
2 Thank A TripAdvisor Member
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
A TripAdvisor Member
Reviewed 19 November 2003

The room was old and outdated. The air condition and TV did not work or so I thought...The desk clerk informed me the air condition has to "warm up" before it comes on and to my dismay the TV was controlled by a light switch. The BIGGEST issue was the ROACHES. I called the front desk and she brought me a can of Raid. Need I say more??

Helpful?
7 Thank A TripAdvisor Member
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Quality Inn & Suites

Property: Quality Inn & Suites
Address: 3608 Richland Ave W, Aiken, SC 29801-6314 (Formerly Comfort Suites)
Phone Number:
Region: United States > South Carolina > Aiken
Amenities:
Bar / Lounge Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Swimming Pool Wheelchair access
Hotel Style:
Ranked #8 of 20 Hotels in Aiken
Price Range (Based on Average Rates): £
Hotel Class:2.5 star — Quality Inn & Suites 2.5*
Number of rooms: 64
Reservation Options:
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Also Known As:
Aiken Quality Inn
Quality Inn Aiken

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