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“Needs better training and communication.”

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Super 8 Aberdeen West
Ranked #9 of 10 Hotels in Aberdeen
Reviewed 19 June 2013

Confirmed benefits using my card before stay. 24 hour stays. At end of trip called several times during the work day to tell me they would not honor it and how it was unreasonable for me to expect a 24 hour stay when it was written in the contract that I would. They were so frustrated that I expected what they promised and what I confirmed before the stay and at the start of the stay. Very nice and polite after my corporate management called them. But wasted alot of time needlessly.

Overall a decent stay, average stay. Not super in any way and not horrible in any way. Polite staff for the most part. They just need to become more knowledgable about the service they have with certain companies so they don't continue the poor service they gave me because they didn't know what they were talking about.

  • Stayed: June 2013, travelled on business
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Review collected in partnership with Super 8
Thank Ray F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Brenda H, General Manager at Super 8 Aberdeen West, responded to this reviewResponded 12 February 2014

Dear Ray,

Thank you for your feedback and for your patience. I regret the service you received in June was less than satisfactory and we have been working toward making sure all of our new employees are trained in all aspects of their position. I hope overall you were happy with the accommodations and that you will certainly allow us to better serve you in the future.

Best Regards,

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Reviews (97)
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82 - 88 of 97 reviews

Reviewed 19 June 2013

  • Stayed: June 2013, travelled with family
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Review collected in partnership with Super 8
Thank Sonja Y
This review is the subjective opinion of an individual traveller and not of TripAdvisor LLC nor of its partners.
Reviewed 28 May 2013

  • Stayed: May 2013, travelled on business
    • Value
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    • Rooms
    • Cleanliness
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Review collected in partnership with Super 8
Thank Paul K
This review is the subjective opinion of an individual traveller and not of TripAdvisor LLC nor of its partners.
Reviewed 8 May 2013

This motel is good if you're here on business. The bed's are very uncomfortable and the walls seem to be very thin as I can hear everyone coming and going, doors slamming at all hours of the night, TV's, and conversations. The staff is simply AMAZING!! Everyone is helpful, the computer and printer is available, no problem with getting wi-fi in the room, extra stuff I forgot, etc. Rooms are always clean and so is the rest of the motel. All in all, great place to stay on business.

  • Stayed: May 2013, travelled on business
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Review collected in partnership with Super 8
Thank Leann B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 7 May 2013

  • Stayed: May 2013, travelled with family
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Review collected in partnership with Super 8
Thank 22Renee
This review is the subjective opinion of an individual traveller and not of TripAdvisor LLC nor of its partners.
Reviewed 11 April 2013

  • Stayed: April 2013, travelled with friends
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Review collected in partnership with Super 8
Thank Kirsten W
This review is the subjective opinion of an individual traveller and not of TripAdvisor LLC nor of its partners.
Reviewed 9 April 2013

  • Stayed: April 2013, travelled solo
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Review collected in partnership with Super 8
Thank Marcie K
This review is the subjective opinion of an individual traveller and not of TripAdvisor LLC nor of its partners.
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Additional Information about Super 8 Aberdeen West

Address: 714 S Highway 281, Jct Hwy 12 & 281, Aberdeen, SD 57401-5648
Phone Number:
Region: United States > South Dakota > Aberdeen
Amenities:
Business Centre with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Wheelchair access
Hotel Style:
Ranked #9 of 10 Hotels in Aberdeen
Price Range: £50 - £68 (Based on Average Rates for a Standard Room)
Hotel Class:2 star — Super 8 Aberdeen West 2*
Number of rooms: 39
Reservation Options:
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Also Known As:
Super 8 Aberdeen West Hotel Aberdeen
Super Eight Aberdeen
Aberdeen Super 8
Aberdeen Super Eight

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