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Hilton Knoxville Airport
Ranked #2 of 15 Hotels in Alcoa
Level Contributor
14 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
“Love it!”
5 of 5 bubbles Reviewed 22 September 2013 via mobile

My husband and I stayed here because of the easy access to the airport. The room was spacious. The bed was perfect. The complimentary shampoo and soap smelled wonderful. We enjoyed our stay. The access to the airport was convenient since we had to be up at 4 to catch our flight. Will stay again!

  • Stayed September 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank KardeeKay
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
bcable21, General Manager at Hilton Knoxville Airport, responded to this review, 24 September 2013
Thank you for your review of the Hilton Knoxville Airport. I am glad that you enjoyed your stay with us! Thank you very much for your business, and I hope you have the opportunity to stay with us again soon.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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737 reviews from our community

Traveller rating
    338
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    122
    42
    25
See reviews for
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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (111)
Date | Rating
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English first
Nashville, Tennessee
Level Contributor
8 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
1 of 5 bubbles Reviewed 18 September 2013 via mobile

I am no longer a HH member because of this hotel. If this poor dilapidated hotel is able to carry the Hilton name. Many people are not doing their job, from the staff, management to the corporate staff the pass standard for the chain. Fire hazard wall outlet, visible dust and or mold in the bathroom electrical outlets. I have stayed at one too many Hilton's, where this was the final straw on horrible stays. I have written many emails to Hilton corp. to notify them about situation. This is a Super 8 hotel with Hilton pricing. I have stayed at super 8, that are better......shame.

Stayed August 2013, travelled solo
Helpful?
Thank John C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
bcable21, General Manager at Hilton Knoxville Airport, responded to this review, 19 September 2013
Thank you for reaching out to share feedback on your recent stay with us via TripAdvisor. Please know that your satisfaction is of the utmost importance to us, and we sincerely apologize you were disappointed in our appointment and for the frustration you faced with service and amenities. We are dedicated to ensuring your satisfaction, and we will use your comments as we constantly look for ways to improve your experience. We hope you will give us another opportunity to show you the quality hospitality you deserve, should you return to our area in the future.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Atlanta, United States
1 review
4 of 5 bubbles Reviewed 13 September 2013

The hotel overall was nice. The executive lounge was very nice. I felt the parking was especially bad because of the walk across a street and the distance. The access to the rooms required walking up a ramp which I disliked. The air conditioner in the room was very noisy and didn't work well.

  • Stayed September 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hilton Hotels & Resorts

Helpful?
Thank Carla Diane F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
bcable21, General Manager at Hilton Knoxville Airport, responded to this review, 16 September 2013
Thank you for taking the time to write a review on the Hilton Knoxville Airport. I want to apologize for the noisy air conditioner...I will check in to this and make sure it is corrected immediately. I am glad you enjoyed your stay with us, and I hope you will choose us again the next time you are in Knoxville!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Tennessee
Level Contributor
13 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 bubbles Reviewed 12 September 2013

This is a nice hotel. It is adjacent to the Knoxville Airport, but amazingly the rooms are quiet. Free parking included.

We had a King room and the bathroom layout is akward. When you open the bathroom door you have to maneuver around the door to the tub. And ther is no way two people can be in there at the same time.

The room is large, bed is comfortable, new flat screen tv, free wi-fi. The bar area is great and the bartender was very helpful in getting a cab.

  • Stayed August 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Nomakay
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
bcable21, General Manager at Hilton Knoxville Airport, responded to this review, 16 September 2013
Thank you for your review of the Hilton Knoxville Airport. I am glad our hotel and it convenient location to the Knoxville McGhee Tyson airport terminal, new HD TV's, and complimentary wireless internet. Thank you very much for your business, and I hope you will choose us again the next time your travels bring you to Knoxville.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Oak Ridge, Tennessee
Level Contributor
126 reviews
45 hotel reviews
common_n_hotel_reviews_1bd8 95 helpful votes
5 of 5 bubbles Reviewed 10 September 2013

We stayed at the Hilton August 30 before our trip to Jamaica. This hotel is so convenient to the airport and they allow you to park in their lot at no additional charge. Since our flight was at 6:30 AM it was easy to decide to stay here and only face a 5 minute walk to check in for our flight. We were met at the front desk by Monique who was the most helpful and friendly and efficient front desk clerk I have ever dealt with. She is truly an asset to the hotel. We visited the bar and the servers were friendly and a delight. Room are spacious and the beds are very comfortable. Coffee and muffins were in the lobby to help get a very early start to the day. We enjoy this hotel so much this has become our routine before any trip our of Knoxville. Great place to stay.

  • Stayed September 2013, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank klemi
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
bcable21, General Manager at Hilton Knoxville Airport, responded to this review, 11 September 2013
Thank you for your nice review of the Hilton Knoxville Airport! I am glad you enjoyed your stay with us, and our convenient location to the Knoxville airport terminal. I will pass along your comments to Monique and the rest of the staff. Thank you for your business! I hope you get a chance to stay with us again very soon.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Atlanta, Georgia
Level Contributor
58 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
5 of 5 bubbles Reviewed 9 September 2013

As a HH member, I was skeptical that this Hilton had a good rate, better than the Turkey Creek area options. I wasn't disappointed. Yes, it's an older version, but I loved the convenience of the location. Also, no charge for parking which is not typical at most Hiltons. Service was perfect even checking in a little early. The executive floor was a great touch for an afternoon break. The quick breakfast it offered in the am was on point too. Well done.

Room Tip: Ask for access to the Executive floor for the extra touch.
See more room tips
  • Stayed September 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank MichaelK614
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
bcable21, General Manager at Hilton Knoxville Airport, responded to this review, 10 September 2013
Thank you for your review of the Hilton Knoxville Airport. I am glad you enjoyed our convenient location to Knoxville McGhee Tyson airport, complimentary parking, and Executive Level . Thank you very much for your business, and I hope you will choose us again the next time you are in Knoxville!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
El Cajon, California
Level Contributor
14 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 bubbles Reviewed 4 September 2013

This hotel is connected to the airport, easily walkable, but has a van available. Rental cars also right next door. Have stayed many times, and have never been dissatisfied. I prefer seeing the runway, but for those who prefer darkness and quiet, there are rooms overlooking the lobby.

  • Stayed September 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hilton Hotels & Resorts

Helpful?
1 Thank Linda F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
bcable21, General Manager at Hilton Knoxville Airport, responded to this review, 5 September 2013
Thank you for your review of the Hilton Knoxville Airport. I am glad you enjoyed your stay with us and want to thank you very much for your continued business! I appreciate it and hope you get another chance to stay with us again soon.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Hilton Knoxville Airport

Property: Hilton Knoxville Airport
Address: 2001 Alcoa Hwy, Alcoa, TN 37701-3163
Phone Number:
Region: United States > Tennessee > Alcoa
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Shuttle Bus service Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#3 Romantic Hotel in Alcoa
#4 Business Hotel in Alcoa
#5 Family Hotel in Alcoa
Price Range (Based on Average Rates): ££
Hotel Class:3.5 star — Hilton Knoxville Airport 3.5*
Number of rooms: 236
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Expedia, Ebookers, Travel Republic (UK), Hilton Hotels Direct, Odigeo, Hotels.com, TripOnline SA, Traveltool, S.L.U., Evoline ltd and HotelQuickly so you can book your Hilton Knoxville Airport reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Hilton Knoxville Airport Hotel Alcoa
Hilton Hotel Knoxville Airport
Hilton Hotel Alcoa
Hilton Alcoa
Alcoa Hilton

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