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“THIS WAS A VERY unpleasent STAY!!”

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WoodSpring Suites Knoxville Airport
Knoxville, Tennessee
1 review
common_n_hotel_reviews_1bd8 3 helpful votes
“THIS WAS A VERY unpleasent STAY!!”
1 of 5 bubbles Reviewed 16 October 2010

Was very nasty! Saw cock roaches! i had to pay $100 security deposit, had to sign so many forms, i felt as if i were applying for a Federal Top Secret job. the bed had no box springs, just a very short,unconfortable mattress. my feet hug off the end of the bed.stayed there a week and they never cleaned the room or changed the sheets or picked up the dirty towels nor leave any clean ones. i had lots of trouble falling asleep , because it was so noisy, lots of slamming doors,etc..no kitchen plates, cups, glasses ,spoons,,,NOTHING!! and this is suppose to be a extended stay hotel! i have stayed in many across the country, and i have never seen one with out kitchen stuff!! CHECK THIS OUT: you have to pay a WEEK's rent...$179. which would had been okay. but after staying there 2 nights and couldn't take it anymore, i had to get some sleep, i went to check out. They told me, they rent out on a weekly or monthly only. so, i paid $179 for 2 nights in this horrible place. And not to mention, the location is awful. It's hard to get in and out, because it located on a VERY busy, dangerous Alcoa Hwy. The people at the desk were dumb...just to put it plain.

  • Stayed September 2010, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank auntlisaintennessee
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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38 reviews from our community

Traveller rating
    16
    4
    3
    3
    12
See reviews for
9
3
10
9
Rating summary
  • Location
    4 of 5 bubbles
  • Sleep Quality
    3.5 of 5 bubbles
  • Rooms
    3 of 5 bubbles
  • Service
    3.5 of 5 bubbles
  • Value
    3.5 of 5 bubbles
  • Cleanliness
    4 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (7)
Date | Rating
  • English first
  • Any
English first
alcoa
1 review
common_n_hotel_reviews_1bd8 3 helpful votes
1 of 5 bubbles Reviewed 22 June 2010

lets start by saying you would get better service and hospitality down the street at the budget inn. first the price they tell you one price then they charge you another,if you do stay here use cash cause they will screw up your debit credit card by charging too much and then when you catch it and say something it takes them forever to fix the issue..second for the price you pay you would figure that they could at least keep up on maintenance, thus being the wash facilities they have 5 washers and 3 of them work been this way for at least a week,and dont get me started on the the housekeeping of the building.i understand the room service thing but when housekeeping does come they dont speak any english,they dont vacuum my wife did that for them and they just fold and hang up your old dirty towels..when you ask they say they dont offer any services like trash bags and toilet paper but come on this is still a hotel. the trash out front is never emptied always overflowing with beer cans and trash. the odor of illegal drugs hoover thru out the entire building but yet they say its a family place,thank god i dont have to take any drug test id probably be fired..all i can say is stay if you want but this will be the last time i ever stay at a value place anywhere in the united states and i will never recommend them to anyone i would tell them they would be more comfortable in a tent.

  • Stayed June 2010, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank dobedobedew
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about WoodSpring Suites Knoxville Airport

Property: WoodSpring Suites Knoxville Airport
Address: 4412 Singleton Station Rd, US 129 & Singleton Station Rd., Alcoa, TN 37777-4645 (Formerly Value Place Knoxville (Alcoa))
Phone Number:
Region: United States > Tennessee > Alcoa
Amenities:
Free Parking Kitchenette Suites Wheelchair access
Hotel Style:
Ranked #1 of 2 Speciality Lodging in Alcoa
Price Range (Based on Average Rates): £
Hotel Class:2.5 star — WoodSpring Suites Knoxville Airport 2.5*
Number of rooms: 121
Official Description (provided by the hotel):
WoodSpring Suites Knoxville Airport is a new kind of extend-stay hotel. Our hotels are designed for business and personal travelers who intend to stay a week (or longer). Kitchens in every room allow you to store, cook, and eat food to save time and money. A table in each room is ideal for working and eating. Lots of room to relax and refresh. Many of our policies and amenities vary from traditional/nightly hotels. ... more   less 
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