I've been here for awhile relocating and I have experienced the worst service while staying here then I have ever experienced in my life. The staff is so rude and unprofessional it's hard to believe this is a true business. When I try to pay my bill there fifty percent of the time no one is in the office to take my payment. Or if they are in the office they are so rude and unprofessional that it makes you wonder if they care if they get your business or not. There house keeping is a joke!
- Official Description (provided by the hotel):
- WoodSpring Suites Knoxville Airport is a new kind of extend-stay hotel. Our hotels are comfortable, our rooms are well-priced, and our customer service makes every guest feel welcome. Kitchens in every room. If you need a hotel for a few nights, a week, or longer - you'll save more money the longer you stay with us. Free wi-fi and access to guest laundry and vending help you relax while away from home. WoodSpring Suites. It's Simple. Done Better. Extended stay hotels are different in amenities from traditional hotels. - Front desk opened and staffed Mon. - Fri. 7:00 AM - 10:00 PM | Sat. - Sun. 8:00 AM - 8:00 PM - Pet-friendly Hotel - Daily housekeeping included in nightly rate. - Private bathroom in each suite (ADA and ADA w/ Roll-In shower available). - Guests can book by the night. Weekly and extended stay rates also available. ... more less
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