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Country Inn & Suites By Carlson, Knoxville Airport
Ranked #7 of 15 Hotels in Alcoa
Joliet, Illinois
Level Contributor
29 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
“Nice Stay”
Reviewed 5 July 2012

We had a very nice stay here. The room was clean and comfortable. We had a room with 2 queen beds and a micorowave and refriderator. The staff was very pleasant. Had a nice pool that our son played in and we enjoyed the hot tub. They had a nice breakfast with many choices. My only suggestions would be to put a ramp up to the sidwalk by the side door so the luggage cart could be brought in the side door. We would definately stay here again if in the area.

  • Stayed June 2012, travelled with family
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Helpful?
Thank David and Sandi B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
, Front Office Manager at Country Inn & Suites By Carlson, Knoxville Airport, responded to this review, 7 July 2012
Thank you for your comments about your recent stay at the Country Inn Knoxville Airport. We appreciate the feedback and are glad you were satisfied with the amenities provided. We hope to see you again when your travels bring you to the Knoxville/Alcoa area.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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239 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (20)
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English first
New York
Level Contributor
4 reviews
Reviewed 5 July 2012

Have stayed at this hotel several times now and every time me and my family like it. They have a great breakfast in the morning and the pool is nice for the kids. The room is extra large and comfy. The staff recognizes us each time and treats us well. It's a great value and very convenient to everything that we come to Knoxville to do.

  • Stayed July 2012, travelled with family
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Helpful?
Thank M M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
, Front Office Manager at Country Inn & Suites By Carlson, Knoxville Airport, responded to this review, 6 July 2012
We are delighted you enjoyed your stay at our property. We appreciate your continued business. We hope to see you again when your travels bring you back to the Knoxville/Alcoa area.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Columbus, Ohio
Level Contributor
90 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 41 helpful votes
Reviewed 15 June 2012

I've stayed at many country inns and suites, and this may be the worse one I've stayed at. The room needs updated, has a bit of a smell to it. The breakfast was not good either. There were nats all over the bread, and definitely not the same variety or quality of some other country inns and suites that I've stayed at. I wouldn't recommend this place until it has a complete update from the rooms, to the breakfast.

  • Stayed June 2012, travelled with friends
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Helpful?
Thank Tonysk8s
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Bill B, Front Office Manager at Country Inn & Suites By Carlson, Knoxville Airport, responded to this review, 20 June 2012
Thank you for your feedback. I really appreciate your comments,as they help us to see what areas of the hotel operation need improvement. I will investigate and take action to make sure future guests do not experience these problems.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Seattle, Washington
Level Contributor
206 reviews
47 hotel reviews
common_n_hotel_reviews_1bd8 75 helpful votes
Reviewed 7 June 2012

So disappointed!!!! We were given our key and the room hadn't been cleaned! Smelled of smoke even though we had asked for non smoking. Wrappers, paper, ink pen lids in the hallway for two days. A big black bug in the bathroom! Floors very dirty. Had to skip breakfast. Nats in the pastries, lukewarm "hot water", oatmeal boiling over. Computer didn't work. It seems they were short on help, and the place needs a good cleaning. It is close to the airport and could be a great hotel with a good cleaning.Won't stay there ever again!

  • Stayed May 2012, travelled with family
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Helpful?
1 Thank Sue B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Bill B, Front Office Manager at Country Inn & Suites By Carlson, Knoxville Airport, responded to this review, 13 June 2012
Thank you for your feedback. I really appreciate your comments,as they help us to see what areas of the hotel operation need improvement. I will investigate and take action to make sure future guests do not experience these problems. Bill Bailey
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Albuquerque, New Mexico
Level Contributor
30 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
Reviewed 30 May 2012 via mobile

I stayed here for a few days and management complained to me about loud talk in my room , while 5 am bikers are starting loud motorcycles outside my window. Forget the breakfast, it is someone's garbage. Stay someware else.

  • Stayed May 2012
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Helpful?
1 Thank ohiograndma
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Bill B, Front Office Manager at Country Inn & Suites By Carlson, Knoxville Airport, responded to this review, 13 June 2012
Thank you for your comments on your recent stay with us. I apologize for the disturbance of the motorcycles starting as our other guest had a very early departure. We are in the process of providing healthier wider variety of breakfast items. We hope in the future we can meet or exceed your expectations. Bill Bailey
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Huntsville, Alabama
Level Contributor
38 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
Reviewed 9 April 2012

We stayed at this hotel recently while visting Knoxville for a good friend's memorial service. Everything was clean and comfortable. The lady at the front desk when we checked in was very helpful and the lady in the breakfast area the next morning helped us out with breakfast items even though we were there after the normal breakfast hours. If I had one suggestion, it would be to extend the breakfast past 9:30. Otherwise, everything was great and we will stay here again, if we are in the area.

  • Stayed April 2012, travelled with family
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Helpful?
Thank SouthernladyAlabama
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Murfreesboro, Tennessee
Level Contributor
107 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
Reviewed 4 March 2012

This hotel is as good as one can get! I have found perfection in all places, Alcoa!

We arrived the night that severe, tornadic storms were coming and the clerk was so calm and collected. She made us all feel at ease even though shutters were literally getting ripped off th ebuilding and thrown into the trees. It was really scary. She is the best person I have met in a hotel before.

This place is very clean. It was our second time at a Country Inn and Suites and we love them. The room has everything you'd want, frdge, microwave, coffe, etc.

It was the best shower ever also. The best water temperature and pressure, cant be beat! I love a good shower (see my NYC hotel review.)

There is free wifi in the room, which is very fast and effortless to get on. There is also free breakfast and free parking. This hotel has everything I love in one.

I suggest anyone visiting the Knoxville metro to stay here. Your search for a hotel in this city is an easy choice.

  • Stayed March 2012, travelled as a couple
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Helpful?
Thank Brandon H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Country Inn & Suites By Carlson, Knoxville Airport

Property: Country Inn & Suites By Carlson, Knoxville Airport
Address: 162 Cusick Rd, Alcoa, TN 37701-3126
Phone Number:
Region: United States > Tennessee > Alcoa
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Shuttle Bus service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
Ranked #7 of 15 Hotels in Alcoa
Price Range (Based on Average Rates): £
Hotel Class:2.5 star — Country Inn & Suites By Carlson, Knoxville Airport 2.5*
Number of rooms: 62
Official Description (provided by the hotel):
Welcome to the Country Inn & Suites By Carlson, Knoxville Airport, TN! Find a warm greeting and a comfortable hotel room or suite when you book a stay at this hotel's convenient location near the Pellissipi Parkway in Knoxville, TN. Get out and explore fantastic attractions like the Blount Mansion, the Knoxville Museum of Art and the University of Tennessee-all just minutes away-and take advantage of free 24-hour shuttle service to McGhee Tyson Airport (TYS). Whether you're visiting for a business conference or vacation, you are sure to feel right at home thanks to the complimentary, hot Be Our Guest Breakfast buffet, rooms with refrigerators and microwaves, and free high-speed Internet access. Ensure yourself an incredible visit to the Knoxville area by booking online today! ... more   less 
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Also Known As:
Country Inn And Suites, Knoxville Airport
Country Inn & Suites, Knoxville Airport Hotel Alcoa
Country Inn Alcoa
Alcoa Country Inn

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