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“Good value for the Price; Not so friendly Staff”

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Country Inn & Suites by Radisson, Knoxville Airport, TN
Ranked #7 of 15 Hotels in Alcoa
Reviewed 6 November 2013

It was a trip to the Smoky Mountains but we flew in late Thursday night so needed a place to spend the night before setting off to the Smokies the next morning. Found this place and paid a very reasonable price for a double queen room.

When I arrived at the airport, it seemed like I needed to call them to request for the free shuttle to come pick me up, so fortunately I did not wait in vain for it to come by. The guy who picked me up was not friendly at all. He was not really rude or anything, but did not seem happy about having to go pick me up. When we got to the hotel, he basically slammed his door shut and walked back into the hotel without looking back.

The room was clean and decent enough, with extra pillows and comforters. The next morning, breakfast was pretty decent. Overall, it was good choice if you are just looking for a convenient location close to the airport to rest a night

  • Stayed: October 2013, travelled with friends
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Thank violetcraze
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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196 - 202 of 268 reviews

Reviewed 14 October 2013

Needed a place on the road, moderate price and room looked ok but the beds were hard. In the morning the breakfast was like canned or everything frozen beforehand..eggs were awful. Perhaps if they had better mattresses it would be OK.

  • Stayed: October 2013, travelled as a couple
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Thank 52keithb
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 25 September 2013

Country Inn & Suites 162, Cusick Rd., Alcoa. 37701
We called at the hotel prior to booking our one night stay due to being on an early morning 5.50am flight from Knoxville we therefore required a hotel close to the airport. We also had to drop our hire car off at the airport prior to our stay, The hotel said that they would collect us from the airport after we had dropped our car off and take us back to the airport the following morning (All included in our room cost). The room was a very nice and clean, located on the ground floor, complete with Flat Screen TV, Refrigerator, Coffee Maker & A/C. The hotel is situated very close to a number of good restaurants. We had a good nights sleep with little or no aircraft noise. The courtesy bus driver was waiting for us by the bus at 4.30am ready to take us to the airport.
The breakfast room looked well set out unfortunately due to the time we were unable try it out.

  • Stayed: September 2013, travelled as a couple
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Thank Yorkies1602
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 24 September 2013

We were scheduled to fly out of the Knoxville airport for an extended vacation. I checked all the hotels and reviews for a Park and Fly Package. Came upon this hotel and it was perfect. The price was right, the accommodations fine, and it was even within walking distance of restaurants for dinner. However what put it over the top was Bill Bailey....I made my reservation by phone and spoke to him and then when we checked in he was working the front desk. He was very efficient and helpful.....even walked me through getting my boarding passes. When we returned he was the one to pick us up at the airport. It is refreshing to do business with an efficient and caring individual such as Mr. Bailey. If we fly out of Knoxville again we will certainly stay there and hope to be served once again by Bill.

  • Stayed: September 2013, travelled as a couple
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Thank ckt
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 20 September 2013

Very convenient to the airport, but traffic can be difficult during rush hour. Small hotel with indoor pool, in room refrigerator and microwave along with coin operated laundry facilities for guests. Bathroom was small. Would request room away from reception and elevator next time. No restaurant on property, and traffic can be tedious when driving; access to highway is busy. All hotels in the area face this problem, however.

Room Tip: Request away from elevator and reception area.
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  • Stayed: September 2013, travelled as a couple
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Thank love2travel084
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 17 September 2013

Good value for the price if you use an express online booking service. This is a better than average inside entry property. It is a little older but well maintained. A comfortable room and bed in a central location. Breakfast and WiFi were decent but not great. Very nice staff. 15 minutes to Knoxville. If I had business in Knoxville or wanted to enjoy Market Square I would stay in town. However, if I needed easy access to the airport and/or had business in Maryville etc. this is a good option. There are plenty of chain dining options in the area but very few in walking distance. Overall for an online price that is similar to more moderate chains I would stay here again.

Stayed: September 2013, travelled on business
Thank sheasen
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 16 September 2013

We had to fly out real early in the morning and did not want to fool with parking at the airport or finding someone to drive us so we got a hotel room. The hotel is very clean. For $5 a day they will let you park your car there, take you to the airport, and pick you up from the airport. It is a great deal!

  • Stayed: September 2013, travelled as a couple
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Thank MEGAN S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Country Inn & Suites by Radisson, Knoxville Airport, TN

Address: 162 Cusick Rd, Alcoa, TN 37701
Phone Number:
Region: United States > Tennessee > Alcoa
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Shuttle Bus service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
Ranked #7 of 15 Hotels in Alcoa
Price Range: £55 - £68 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Country Inn & Suites by Radisson, Knoxville Airport, TN 2.5*
Number of rooms: 62
Official Description (provided by the hotel):
Welcome to the Country Inn & Suites By Carlson, Knoxville Airport, TN! Find a warm greeting and a comfortable hotel room or suite when you book a stay at this hotel's convenient location near the Pellissipi Parkway in Knoxville, TN. Get out and explore fantastic attractions like the Blount Mansion, the Knoxville Museum of Art and the University of Tennessee-all just minutes away-and take advantage of free 24-hour shuttle service to McGhee Tyson Airport (TYS). Whether you're visiting for a business conference or vacation, you are sure to feel right at home thanks to the complimentary, hot Be Our Guest Breakfast buffet, rooms with refrigerators and microwaves, and free high-speed Internet access. Ensure yourself an incredible visit to the Knoxville area by booking online today! ... more   less 
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Also Known As:
Country Inn & Suites, Knoxville Airport Hotel Alcoa
Country Inn And Suites, Knoxville Airport
Country Inn Alcoa
Alcoa Country Inn

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