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“Street Noise”

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Courtyard Knoxville Airport Alcoa
Ranked #4 of 15 Hotels in Alcoa
Certificate of Excellence
Bowling Green, Kentucky
Level Contributor
222 reviews
42 hotel reviews
common_n_hotel_reviews_1bd8 58 helpful votes
“Street Noise”
3 of 5 bubbles Reviewed 14 October 2013

We had booked this stay asking for a quite side room, (not on the street side) when I arrived I was not on the side I wanted to be. When I asked for a room change the request was met with less then a desire to be of service. I was told " I have never had a quest complain about noise" well now they have. The room change did not get done, I should have been more forceful, but I was tried, needing a shower and a meal. Room to room this is a nice clean, and no noise inside. But the odd numbered rooms are roadway side. The second problem was we had booked the room "with breakfast' but I was billed 9.95 I had to show the confirmation to get a credit.

Room Tip: get an even numbered room
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  • Stayed October 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Richard J
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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248 reviews from our community

Traveller rating
    144
    72
    15
    10
    7
See reviews for
47
40
15
104
Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (57)
Date | Rating
  • English first
  • French first
  • Japanese first
  • Any
English first
Alabama
Level Contributor
17 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
5 of 5 bubbles Reviewed 3 September 2013

We have been staying at the Knoxville Airport Courtyard often over the past several years. The hotel is clean, up to date and quiet. The beds are great, very comfortable. The price is reasonable, especially with the AAA discount. We visited this past weekend to attend a UT football game and will be back again this weekend. I highly recommend staying here! The only negative comment I have is that it is hidden away and off of Alcoa Highway.

  • Stayed August 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank volgirl999
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
tlunsford, Manager at Courtyard Knoxville Airport Alcoa, responded to this review, 18 September 2013
Thank you so much for taking the time to leave such a great comment on Trip Advisor. Here at the Courtyard by Marriott, we take pride in offering our guests clean and quiet rooms while maintaining the highest standards and providing a memorable experience. We are glad you will be returning this weekend. Please feel free to let us know if we can do anything to make your trip more comfortable. Thanks again and we will see you soon. GO VOLS!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Albuquerque, New Mexico
Level Contributor
541 reviews
63 hotel reviews
common_n_hotel_reviews_1bd8 609 helpful votes
3 of 5 bubbles Reviewed 26 August 2013

There is a beam from the airport that flashes every 6 seconds across the front of the place, but surprisingly it doesn't affect your sleep.

This Courtyard isn't the traditional cube shaped layout (with a "Courtyard" in the middle) but rather a straight line. The rooms are still amazing, and comfortable. Still has the bistro and everything else you've come to like with this brand of hotel.

Great service and friendly people too.

Room Tip: TIP-Pick a room on the backside of the hotel, even numbered rooms, to avoid the light that pulses fr...
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  • Stayed August 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank bruce p
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SIKESTON
Level Contributor
15 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
4 of 5 bubbles Reviewed 30 July 2013

I did a Priceline for Alcoa TN and got this room $65. It was a 9 out of 10 in my opinion because they were very friendly and it was a great experience with our stay. The beds were VERY comfortable with a pillow top cover on the mattresses.

  • Stayed July 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank HEATH P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Pennington Gap
Level Contributor
33 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
5 of 5 bubbles Reviewed 22 July 2013

Stayed here after a late arrival into TYS earlier this month and enjoyed a first floor room that was extremely clean and comfortable. Bed and linens again were clean and comfortable...would stay again. Polite staff.

  • Stayed July 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank LMAM
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Brevard, North Carolina
Level Contributor
173 reviews
53 hotel reviews
common_n_hotel_reviews_1bd8 83 helpful votes
4 of 5 bubbles Reviewed 8 July 2013

This is my favorite hotel for business in the Maryville & Alcoa area. It's close to the airport (but not too close!), They will even pick you up from the airport, as it's just across the street.

The rooms are standard Courtyard fare with comfortable beds, flat screen TVs, etc. If you are on the front of the hotel, there's a little more noise from the highway and the airport.

The staff is very friendly and helpful. If you are heading from here into Maryville, ask them about the "back road" to get back onto 129 South, as turning left onto the Alcoa Hwy is a challenge!

  • Stayed February 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Joy-traveler
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
us
Level Contributor
20 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
4 of 5 bubbles Reviewed 27 May 2013

We were there for a big event with a group in the area. The rooms and facilities were standard for Courtyard. They were clean, presentable, comfortable and suitable for our needs. What made this an outstanding experience was the staff. They couldn't have been friendlier or more helpful. They came to know us by name and really went out of their way each day to see how they could make it better. They were sympathetic to our needs and any issues (not their fault) we had, they offered all kinds of help and solutions and were so kind. We felt so supported and well taken care of. Thanks to your outstanding staff for making it such a great experience.

Room Tip: Face the back side (away from airport) not front of the hotel.
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  • Stayed May 2013, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank karencolorado
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Courtyard Knoxville Airport Alcoa

Property: Courtyard Knoxville Airport Alcoa
Address: 141 Furrow Way, Alcoa, TN 37701
Region: United States > Tennessee > Alcoa
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Shuttle Bus service Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#2 Romantic Hotel in Alcoa
#3 Business Hotel in Alcoa
#4 Family Hotel in Alcoa
Price Range (Based on Average Rates): £
Hotel Class:3 star — Courtyard Knoxville Airport Alcoa 3*
Number of rooms: 95
Official Description (provided by the hotel):
Courtyard by Marriott Knoxville Airport Alcoa is a top choice among hotels near Knoxville airport in Knoxville, TN. If fact, McGhee Tyson Airport is just moments away and we offer a free shuttle to the airport. Stay with us in our Knoxville, TN hotel and enjoy a convenient location surrounded by gorgeous views. At our hotel, our accommodations are beautiful as well. Guests enjoy light and bright public spaces, and contemporary guest rooms that have everything needed for a relaxing and enjoyable stay in Knoxville. ... more   less 
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Also Known As:
Courtyard By Marriott Knoxville Airport Alcoa Hotel Alcoa
Courtyard Alcoa
Alcoa Courtyard
Alcoa Marriott

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