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“helpful and pleasant!”

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Courtyard Knoxville Airport Alcoa
Ranked #4 of 15 Hotels in Alcoa
Certificate of Excellence
Cornelius, North Carolina
Level 3 Contributor
14 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
“helpful and pleasant!”
Reviewed 30 April 2014

A long week of business meetings in the area concluded here at the courtyard near the TYS airport. The hotel shuttle driver was at the airport immediately after my call and was friendly and helpful. My room was perfectly clean and temperature perfect. i came down to print boarding passes and was having some trouble, so the front desk took care of it for me and brought my boarding pass to me in the lounge area. Kathy and Jeremy were very friendly and kind; i was buried in paperwork still and they came out to refresh my beverage- wonderful!! thank you!!! I will stay here again the next time my travels bring me to the knoxville area!

Room Tip: airport is literally across the street, so save money with a rental by dropping it off the night pri...
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  • Stayed April 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank 0515danielle
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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270 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (60)
Date | Rating
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English first
Ravenscar, United Kingdom
1 review
Reviewed 18 April 2014

Enjoyed the week stay while on business trip. Great rooms and friendly staff. Meetings were on site in the spacious conference rooms....All meals are available with great food and service... Thanks Hollie for all the help!

  • Stayed April 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
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Helpful?
Thank b c
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Berkhamsted, United Kingdom
Level 3 Contributor
23 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 13 April 2014

Travelling in the area, spent a night at this hotel, at a very affordable rate. Very comfortable room, clean bathroom, fresh smelling sheets on the comfortable bed. Quiet night (no noise from exterior). Met all my expectations except for coffee and hot chocolate I have come to expect at Marriotts. The bar is open till late and serves food and Starbucks coffee (not my favourite). Good idea for travellers who need food late at night. Staff were excellent and could not be faulted. Breakfast option available was not to my taste so went out for breakfast. Location is next to an airport that you do not hear in hotel. Off a main road, that makes it convenient for passing traffic.

Room Tip: I would recommend 2nd floor as it is less likely to be disturbed. Not that we noticed any noisy fell...
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  • Stayed April 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank joe d
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Level 3 Contributor
22 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
Reviewed 7 April 2014 via mobile

I stayed overnight as I had a flight cancelation .. The staff was very polite ... And facilities pretty good .. The night staff ensured that I had a cab and a wake up call the next morning for me to leave ... Overall a nice place.... The bar experience was great as well the Bar menu was at its best being a courtyard that's how it s supposed to be ... But the quality of food was good

Stayed March 2014
Helpful?
Thank Asvil C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
tlunsford, Director of Sales at Courtyard Knoxville Airport Alcoa, responded to this review, 8 April 2014
Thank you for your wonderful compliment of the Courtyard by Marriott. We take pride in accommodating our guest and providing an exceptional experience where every guest is welcomed with a great smile and is given the Marriott treatment. This Marriott hotel is the perfect fit for guests that need to stay 1-2 nights as well an extended length of time. Being right across from the Airport helps our guests save on time, which is important to every business traveler. Our New Bistro Cafe is one of our greatest highlights and one that gets excellent praise. I am so glad you enjoyed the bar and lounge. Our guests really seem to enjoy the quiet atmosphere after a long flight or a long day at work. Thank you for taking time to share your positive experience with other potential future guests. We greatly appreciate you for taking the time to review Courtyard by Marriott, Knoxville Airport.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Level 6 Contributor
141 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 48 helpful votes
Reviewed 7 April 2014 via mobile

Located directly across from the airport. They'll shuttle you for free. Super clean. Staff were amazing. So nice and accommodating. Upgraded us to a suite because of our platinum status. Suite was very spacious. Best place to sty when flying from the airport. You can leave your car parked there for you trip. We will be back!

Stayed April 2014
Helpful?
Thank KyBlondeTraveler
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
tlunsford, Director of Sales at Courtyard Knoxville Airport Alcoa, responded to this review, 8 April 2014
Thank you so much for taking the time to give us such a great review. . The Marriott team at the Knoxville Airport takes pride in delivering exceptional service and is proud when they receive guest feedback that says their stay was perfect. At the Marriott Knoxville Airport we have made it possible for our guests to leave their car while traveling. We do whatever it takes to make the perfect stay for every guest that enters our doors. I'm glad your stay was no exception to our rule. Thank you again for your kind words.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
USA
Level 6 Contributor
179 reviews
30 hotel reviews
common_n_hotel_reviews_1bd8 79 helpful votes
Reviewed 20 March 2014

This Courtyard hotel has recently been renovated and the staff are friendly. Great for a place to stay on business travel or a trip to see family for the holidays. I definitely recommend it as the best chain hotel in the area.

  • Stayed December 2013, travelled as a couple
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Helpful?
Thank MoonlightRainSea
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Johnson City, Tennessee
Level 4 Contributor
41 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
Reviewed 5 March 2014

Surprise! This place is on par with Alcoa's Hilton.

Clean, relatively quiet, and affordable.

Service is great. Attendants are not overly chatty (appreciated by worn-out travellers), and they're efficient. Props to Leslie B. who is terrific. Alex was friendly, too.

By the way, thanks for serving Starbucks coffee.

  • Stayed February 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank 00Severijn
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Courtyard Knoxville Airport Alcoa

Property: Courtyard Knoxville Airport Alcoa
Address: 141 Furrow Way, Alcoa, TN 37701
Region: United States > Tennessee > Alcoa
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Shuttle Bus service Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#2 Romantic Hotel in Alcoa
#3 Business Hotel in Alcoa
#4 Family Hotel in Alcoa
Price Range (Based on Average Rates): ££
Hotel Class:3 star — Courtyard Knoxville Airport Alcoa 3*
Number of rooms: 95
Official Description (provided by the hotel):
Courtyard by Marriott Knoxville Airport Alcoa is a top choice among hotels near Knoxville airport in Knoxville, TN. If fact, McGhee Tyson Airport is just moments away and we offer a free shuttle to the airport. Stay with us in our Knoxville, TN hotel and enjoy a convenient location surrounded by gorgeous views. At our hotel, our accommodations are beautiful as well. Guests enjoy light and bright public spaces, and contemporary guest rooms that have everything needed for a relaxing and enjoyable stay in Knoxville. ... more   less 
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Also Known As:
Courtyard By Marriott Knoxville Airport Alcoa Hotel Alcoa
Courtyard Alcoa
Alcoa Courtyard
Alcoa Marriott

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