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Courtyard Abilene Southwest/Abilene Mall South
Ranked #17 of 37 Hotels in Abilene
Haslet, Texas
1 review
“Fantastic”
5 of 5 bubbles Reviewed 8 May 2013

My stay at the Courtyard could not have been any better. Staff so very warm and friendly. Could not have asked for more comfortable accomodations and a more welcome atmosphere. I have children at ACU and family in Abilene, normally have stayed at the Hilton Garden Inn but I will definately come back to the Courtyard next time. Thank you Gretchen!

  • Stayed April 2013, travelled solo
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Tammy G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Darla Y, General Manager at Courtyard Abilene Southwest/Abilene Mall South, responded to this review, 22 May 2013
Thank you for taking the time to let others know what they can expect when staying at the Courtyard by Marriott Abilene. We are excited to hear that you enjoyed your visit with us. It sounds like Gretchen delivered the type of service you deserve, we are so very proud of her. We hope to have you back again real soon!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Write a Review

163 reviews from our community

Traveller rating
    95
    46
    14
    5
    3
See reviews for
31
27
10
62
Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (25)
Date | Rating
  • English first
  • Spanish first
  • Any
English first
Brooklyn, New York
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed 30 March 2013

I was recently here for 1 night for a business trip and it could not have been better. Room was clean, staff was SO friendly, bed was comfortable. The only thing was I could hear doors in the hallway closing, but that's just typical of hotels. Would DEFINITELY stay here again.

Room Tip: They gave me a choice of 1st floor of 3rd, which I appreciated. I chose 3rd floor cuz I wouldn't...
See more room tips
  • Stayed March 2013, travelled on business
    • 5 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank Margaret K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Darla Y, General Manager at Courtyard Abilene Southwest/Abilene Mall South, responded to this review, 2 April 2013
Thank you for your valued survey during your recent stay at our Courtyard Abilene. We know it takes time and extra effort and really appreciate you sharing your opinion. We are happy to hear you enjoyed your stay and hope to have you back again real soon.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed 24 March 2013

This hotel was so clean. The interior design is very beautiful and warm. We loved the pool area. They bent over backwards to make your stay great! Gretchen was so helpful and friendly. We will defiantly stay here again on our next stay while visiting our ACU student. It is a farther drive than the residence inn but great!

  • Stayed March 2013
    • 5 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank Ctlapek
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Darla Y, General Manager at Courtyard Abilene Southwest/Abilene Mall South, responded to this review, 12 April 2013
We are so thrilled that you enjoyed your stay at the Courtyard by Marriott while visiting Abilene. We really appreciate time taken to voice your opinion to others about our hotel. We hope you will be back this way again soon and stay with us!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Owasso, Oklahoma
Level Contributor
15 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 bubbles Reviewed 24 March 2013

This hotel is beautiful, clean and so friendly! We were here visiting our friend at Abilene Christian university and was so pleased with our decision to stay here. Gretchen gave awesome restaurant suggestions and we ordered in pizza and brought our own wine and sat in their lobby and they were so accommodating. They have food and alcohol for sale and the pool is heated and the outside area is beautiful. I'll definitely stay here again.

Room Tip: Very quiet area, no reason to select a certain room
See more room tips
  • Stayed March 2013, travelled with friends
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank Grahamcrackers89
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
1 review
5 of 5 bubbles Reviewed 24 March 2013

They just redecorated and its beautiful, matching the newer looking Marriott. The rooms were fantastic, clean and comfortable! Highly recommended! They were very sweet! Best place in Abilene! A very high tech board with information on the city. The pool was beautiful and the lounge area was clean and comfortable.

  • Stayed March 2013
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank TaylorJo75
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
1 review
5 of 5 bubbles Reviewed 24 March 2013

We had tons of fun. Lobby is very comfortable. Coffee is great. Rooms are nice. Pool is nice but it's been cold during our stay. They accommodate very well to all of our needs. Service is absolutely wonderful. So friendly!!!

  • Stayed March 2013
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Jtlapek
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Alecia L, Director of Sales at Courtyard Abilene Southwest/Abilene Mall South, responded to this review, 5 April 2013
We are so happy you enjoyed your say, hopefully next time you stay with us it will be warm and you can relax by the pool, but our pool is heated if you decide to take a dip in the cooler weather!!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
West Texas
Level Contributor
49 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
5 of 5 bubbles Reviewed 18 March 2013

This is a gem in Abilene for business travelers. Great work desk (only complaint--chair, while contemporary design, is not comfy. Used pillow as support: much better.) and comfy, comfy bed. Limited food offerings, breakfast and dinner only, but good. Staff was way, way above average and super friendly. Great (for hotel) TV and parking--no prob. There are several places to eat/drink nearby; close to main drag in Abilene.

  • Stayed March 2013, travelled on business
    • 5 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Beach_Baby2006
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Alecia L, Director of Sales at Courtyard Abilene Southwest/Abilene Mall South, responded to this review, 20 March 2013
Thank you for taking the time to acknowledge your experience with Courtyard. We truly enjoy taking care of our guest and we look forward to you staying with us again.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Courtyard Abilene Southwest/Abilene Mall South

Property: Courtyard Abilene Southwest/Abilene Mall South
Address: 4350 Ridgemont Drive, Abilene, TX 79606-2714 (Formerly Courtyard Abilene)
Region: United States > Texas > Abilene
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Kitchenette Restaurant Swimming Pool Wheelchair access
Hotel Style:
#1 Business Hotel in Abilene
#6 Family Hotel in Abilene
Price Range (Based on Average Rates): ££
Hotel Class:3 star — Courtyard Abilene Southwest/Abilene Mall South 3*
Number of rooms: 100
Reservation Options:
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Also Known As:
Courtyard By Marriott Abilene Hotel Abilene
Courtyard Abilene
Abilene Marriott
Abilene Courtyard

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