I stayed at the Comfort Suites, seemed to be a fairly new property. Walked in and was nice, went on to the Front Desk and the person behind the desk was continuing to talk to their friend or family, really not paying any attention to the fact that I was standing there. When they finally got off the phone, I was asked "need a room". No manners whatsoever, no greeting, no Thank You's. I just can't believe the way these Hotel employees are trained these days, I really don't think they do any training anymore. The rest of my stay was a diaster, between the noise and the stale breakfast and the continued Rudeness from the Front Desk staff, I will not stop here again. Enough is enough, but it is sad that a nice property like this can not be managed more professionally.
- Official Description (provided by the hotel):
- Discover Abilene, Texas and all it has to offer while staying at our 100 percent smoke free hotel, the Americas Best Value Inn and Suites Abilene Mall. Ideally situated only a few miles from McMurry University and downtown Abilene, our hotel is conveniently located off Highway 83 on South Danville Drive. We are near local attractions such as Prime Time Sports, Play Faire Park, and Discovery Center. Our entirely smoke-free property offers many amenities, including a guest laundry facility, ice and vending machines. Sorry, no pets allowed. Start your work or sightseeing day in fine form with a free cup of coffee or free continental breakfast. Guests are invited to relax in our indoor pool, open year round. Maintain your exercise routine while on the road in our on-site fitness center. Visitors in town for business will be sure to take advantage of our on-site business center and meeting facility, featuring free Wi-Fi. Our staff will work with you to ensure your meeting or event runs smoothly down to the last detail. Each of our 49 guest rooms/suites feature the ambiance of home luxuries such as free Wi-Fi, microwave, mini-fridge, hairdryer, 32 inch flat panel cable TV, iron, ironing board, and alarm clock. Americas Best Value Inn and Suites Abilene Mall is your best choice within west-central Texas. We offer ideal accommodations and location whether you are in town for entertainment, music and food festivals, sightseeing, wildlife activities or simply passing through on your way to Fort Worth or Austin. At Americas Best Value Inn and Suites Abilene Mall our goal is to provide our guests a great experience, not just a place to stay. At Americas Best Value Inn and Suites Abilene Mall, We've Got You Covered from the time you hit the road until your head hits the pillow. ... more less
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- Also Known As:
- Abilene Comfort Suites
- Comfort Suites Abilene