The facility common areas were nice and tasteful. Exercise room adequate. Computers in the business office center slow. I was never able to log into my work e mail site. The guest room-over all appeared tasteful furnished. The bed comfortable. That is , until I pulled back to sheets to adjust the bed firmness. On the mattress appeared the dried remnants of some sort of bodily fluid. The bathroom had mold and mildew build up on the corners of the shower. The floor dirty and a live black bug crawling around. The bathroom door was filfty. I brought it to the attention of the front desk clerk. I shared the pictures with her. She said the manager would talk with me. I have not heard a word from the manager.
Food - the dinner meal - the waiter had nothing but rude attitude. I placed my order to go. He rolled his eyes and acted as if it was a big issue to place my order. He never spoke one word to me. Not thank you. Yes. No. No words. The breakfast. Buffet. Eggs and bacon cold. Service was shotty at best. I will not stay at this hotel again.
- Official Description (provided by the hotel):
- Our Hilton Garden Inn Abilene Hotel is within walking distance to the Mall of Abilene and shopping area. We are in an ideal location with easy access to all three major colleges in Abilene and the top Abilene attractions. We offer complimentary WiFi and a 24 business center along with clean and comfortable rooms to help you enjoy your Abilene visit. ... more less
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- Also Known As:
- Hilton Garden Inn Abilene Hotel Abilene