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“One of our favorites”

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Comfort Inn & Suites Regional Medical Center
Ranked #20 of 37 Hotels in Abilene
Austin, Texas
1 review
“One of our favorites”
Reviewed 23 November 2013

The Comfort Inn and Suites Abilene is one of our favorite stop on frequent travels between Texas and New Mexico. Manager Monica Iller and her staff go far beyond their duties to make their guests have a comfortable stay. Being a fairly new location, the hotel offers everything you would expect from this chain on top level.

Abilene has some great restaurants and attractions, so it's definitely worth to stay a night.

  • Stayed November 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
    • Service
Helpful?
Thank HWaschi
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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99 reviews from our community

Traveller rating
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39
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (15)
Date | Rating
  • English first
  • Any
English first
Pratt, Kansas
Level 5 Contributor
52 reviews
40 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
Reviewed 6 November 2013

This is one of the nicer Comfort Inn & Suites that I have stayed at. The place is clean, the bed and pillows were comfortable, the staff was very friendly and helpful, and the breakfast was decent for one of these types of hotels. The eggs actually tasted okay which isn't the case at lot of hotels. The only negative thing I have to say about the hotel is that the lighting wasn't great. During the day with the curtains open it was okay, but at night it wasn't very bright. The price was pretty good, and I would definitely stay here again. The location of the hotel is way on the south side of Abilene, so whether or not it is a good location depends on where you need to be in Abilene, but it does have easy access to the loop.

  • Stayed October 2013, travelled on business
    • Value
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Helpful?
Thank WindTraveler101
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 18 September 2013 via mobile

Always very accomodatiing. I stay many times on business and make a point to stop when I pass through with the family. The rooms are clean and modern. Flat screens in every room and include the original remotes (no generic hope this button does what it supposed to here). :)

  • Stayed September 2013
    • Value
    • Location
    • Rooms
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    • Service
Helpful?
Thank DARIN B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ComfortInn-abilene, General Manager at Comfort Inn & Suites Regional Medical Center, responded to this review, 25 October 2013
Thank you for taking the time in your busy schedule to share your experience while staying at the Comfort Inn and Suites in Abilene. We are all happy to hear that you were pleased with your stay and we look forward to having you back again real soon.

Hopefully this upcoming summer the Dyess Airshow will be back in town, so you guys can come and enjoy the pool for a quick vacation! We appreciate your continued corporate patronage.

Warm Regards,

Monica
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Dallas, Texas
Level 2 Contributor
8 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 22 July 2013

We've loved the hot breakfasts at other Comfort Inn and Suites, and this one was good too, but at about 9:25am, the lady started cleaning up and even turned off the TV while there were about 8 people in the breakfast area eating and watching TV. I know breakfast ends at 9:30, but she could have announced something like, "Im cleaning up, so if you need anything else, please get that now" before whisking everything away. I was in the middle of getting cereal for my 5 year old and had to ask her for the milk back. She could have closed the door to the breakfast area and not let anyone else in past 9:30, while letting those who were still there finish up our breakfast in a leisurely manner without having to grab things off her cart and she was obviously rushing to get us all out. The lady at the front desk was very helpful and let us trade dollars for quarters for the laundry machines. We'd stay here again, but we'll make sure we're ALOT earlier for breakfast. The air freshener in the hallways was a nice touch too. :)

  • Stayed July 2013, travelled with family
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Helpful?
2 Thank Tami B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ComfortInn-abilene, General Manager at Comfort Inn & Suites Regional Medical Center, responded to this review, 29 July 2013
Thank you for taking the time to write a review about our hotel. The Team at Comfort Inn and Suites in Abilene prides ourselves on great staff service and a great experience too. We are sorry that your breakfast was cut short, but thanks to your opinion we have corrected the problem. Next time, come on down at 9:25, we promise that there will still be items left out for your family to enjoy!

Kind Regards,
Monica Iller
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Houston, Texas
Level 2 Contributor
7 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 12 July 2013

The employees were quite helpful with directions and check in. We enjoyed the spacious suite room and also the variety of foods at breakfast. The hotel was clean and located on the interstate and loop, allowing quick and easy access to all the universities and the town. #290336094

  • Stayed July 2013, travelled on business
    • Value
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Helpful?
Thank Beth M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ComfortInn-abilene, General Manager at Comfort Inn & Suites Regional Medical Center, responded to this review, 15 July 2013
Thank you so much for your wonderful review about your stay at the Comfort Inn and Suites Abilene. We strive to do our very best and then some, so that our guests will look forward to returning. Thank you so much for taking the time to review your stay. Hope to see you again soon!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Colorado Springs, Colorado
Level 6 Contributor
144 reviews
50 hotel reviews
common_n_hotel_reviews_1bd8 112 helpful votes
Reviewed 20 June 2013

This hotel was wonderful! The rooms were quiet, spacious and clean. The staff were very friendly and helpful. Breakfast was standard fare of cereal, instant oatmeal, breads, pastries, yogurt and make your own waffles. There were two hot items also. It wasn't kept very well stocked. They ran out of milk and no one came to check anything in the twenty minutes we were down there.

The hotel is right across from the medical center, which means it is quiet, but also a bit of a drive to the restaurants. The directions to get to the hotel from their website are terrible! We had a lot of trouble finding it. Another warning, Abilene is one of the worst cities I have ever been to in terms of ease of getting around. Nothing is marked well and the map the hotel gives you has numerous errors. Though I will try to avoid Abilene in the future, if I do have to stay there, this will be the hotel I stay in.

  • Stayed June 2013, travelled with family
    • Value
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Helpful?
Thank Stacie R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ComfortInn-abilene, General Manager at Comfort Inn & Suites Regional Medical Center, responded to this review, 15 July 2013
We are so glad you had a great stay in Abilene staying at the Comfort Inn and Suites, even if it was a little hard to get around. We have a wonderful staff that truly enjoys taking care of our guest, and we will remedy the situation at breakfast. We look forward to have you stay with us at Comfort Inn and Suites again! Thanks for the wonderful compliments.
Warm Regards,
Monica
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Amarillo,Texas, United States
Level 3 Contributor
24 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 20 May 2013

On my way to south Tx I stopped for the night earlier than planned, due to bad weather. The front desk lady "Casey" was very helpful. I thought with no reservation, i might have to drive around but I got lucky I found this place.

  • Stayed May 2013, travelled solo
    • Value
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Helpful?
1 Thank 79101EA
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ComfortInn-abilene, General Manager at Comfort Inn & Suites Regional Medical Center, responded to this review, 23 May 2013
Thank you so much for your wonderful comments. We look forward to your next visit!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Comfort Inn & Suites Regional Medical Center

Property: Comfort Inn & Suites Regional Medical Center
Address: 6350 Directors Pkwy, Abilene, TX 79606-5871 (Formerly Comfort Inn and Suites Abilene)
Phone Number:
Region: United States > Texas > Abilene
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #20 of 37 Hotels in Abilene
Price Range (Based on Average Rates): £
Hotel Class:2.5 star — Comfort Inn & Suites Regional Medical Center 2.5*
Number of rooms: 73
Official Description (provided by the hotel):
The Comfort Inn and Suites of Abilene is conveniently located next to the Abilene Regional Medical Center, offers easy access to US—83/84, and many local points of interest. This Abilene, TX hotel is close to three educational institutions. Only minutes away guests will also find the Mall of Abilene, the Abilene Regional Airport, and the Taylor County Expo Center. The surrounding area offers a number of golf courses, parks, and outdoor recreation areas for you to enjoy. Several restaurants can also be found in the vicinity. Guests will enjoy many amenities, including: Free High Speed Internet Access, Free Hot Continental Breakfast, Free USA Today, Free Local and Long Distance Calls. Business Travelers will welcome additional conveniences such as access to copy and fax services, on-site meeting room, and a business center. Spacious guest rooms come equipped with microwaves, refrigerators, work desks, hair dryers, flat screen TVs, and iron and ironing boards. A guest laundry is available on the premise for your added convenience. A great location with countless amenities makes the Comfort Inn of Abilene a great choice for both leisure and business travelers. ... more   less 
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