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“Disgusting”
Review of Civic Plaza Hotel

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Civic Plaza Hotel
Ranked #35 of 37 Hotels in Abilene
A TripAdvisor Member
“Disgusting”
Reviewed 31 July 2003

I went to see some family that was staying at this place and unbelieveable, there was Ft. Desk staff that just got out of bed, with their wrinkled clothes, talking on the phone and too damn busy arguing with their friend on the phone. The Restaurant was horrible. You could not visit in a room for all of the furniture. Nasty Nasty people were walking around the property. The Van they have for transportation I guess, is the worst looking thing, maybe they think this is great decoration in front of the Hotel. I went to the Administrative Offices to try to get help locating my families room and a trash can would have been cleaner than that office. Again, very unproffessional staff. The family said that their keys did not work and they returned more than once to get another one, great service! I would not recommend this MOTEL TO ANYONE AGAIN!

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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
rodewayinnabilenetx, Webmaster at Civic Plaza Hotel, responded to this review, 12 July 2011
Dear Visitor,

I hope you had a good visit with your family members who were stay ing at Rodeway Inn Downtown Convention Center.

Thank you for taking the time to give us a review, it is very much appreciated. Upon receipt of your review, the following actions were taken:

1) Housekeeping staff received additional training regarding the level of cleanliness required of them as our employees.

2) Staff members received additional training concerning the courteous manner in which they are to treat our valued guests and their visitors.

3) Desk staff received additional training in programming the key cards.

I hope that if you come to our area to visit, you will decide to stay at Rodeway Inn Downtown Convention Center. I think you will be greatly pleased.

Sincerely,
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC

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Rating summary
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Additional Information about Civic Plaza Hotel

Property: Civic Plaza Hotel
Address: 505 Pine St, Abilene, TX 79601-5109
Region: United States > Texas > Abilene
Amenities:
Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Swimming Pool
Hotel Style:
Ranked #35 of 37 Hotels in Abilene
Hotel Class:2 star — Civic Plaza Hotel 2*
Number of rooms: 77
Reservation Options:
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Also Known As:
Knights Inn Abilene
Abilene Knights Inn

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