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“Family Friendly Place”
Review of Civic Plaza Hotel

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Civic Plaza Hotel
Ranked #34 of 37 Hotels in Abilene
A TripAdvisor Member
Reviewed 27 August 2003

I came to Abilene for my cousin's wedding and we staying at the Quality Inn. The staff was very friendly and helpful. They are definitely family oriented. I have a new born baby and they had a bassinet for me to use. The rooms were very clean compared to other hotels where I've stayed in the past. The swimming pool was clean and we enjoyed swimming everyday. The housekeeping staff was very good; they cleaned the room very thoroughly everyday. When I come back to Abilene I will definitely stay at the Quality Inn Civic Center.

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A TripAdvisor Member
L.A., CA
Reviewed 27 August 2003

Our family reunion this year was much better then it was last year at a different hotel in Abilene. My family was pleased with the spacious banquet room and the amenities this hotel has to offer! Not only was the staff professional, but very courteously and helpful. The rooms at Quality Inn were clean, spacious with new furniture. The restaurant and bar, which is conveniently located in the hotel, offers a great variety of food and drinks! I WOULD RECOMMEND THIS HOTEL TO ANYONE!

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A TripAdvisor Member
Reviewed 18 August 2003

This is hotel is great place to stay. The rooms are very spacious with brand new amenities (ie big TV's). Some of things that made this place stand out to me were the good employees, out-going management, nice pool, and restaurant/bar. I would definitely recommend this Hotel to everyone (great family hotel environment).

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A TripAdvisor Member
Reviewed 31 July 2003

I went to see some family that was staying at this place and unbelieveable, there was Ft. Desk staff that just got out of bed, with their wrinkled clothes, talking on the phone and too damn busy arguing with their friend on the phone. The Restaurant was horrible. You could not visit in a room for all of the furniture. Nasty Nasty people were walking around the property. The Van they have for transportation I guess, is the worst looking thing, maybe they think this is great decoration in front of the Hotel. I went to the Administrative Offices to try to get help locating my families room and a trash can would have been cleaner than that office. Again, very unproffessional staff. The family said that their keys did not work and they returned more than once to get another one, great service! I would not recommend this MOTEL TO ANYONE AGAIN!

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rodewayinnabilenetx, Webmaster at Civic Plaza Hotel, responded to this reviewResponded 12 July 2011

Dear Visitor,

I hope you had a good visit with your family members who were stay ing at Rodeway Inn Downtown Convention Center.

Thank you for taking the time to give us a review, it is very much appreciated. Upon receipt of your review, the following actions were taken:

1) Housekeeping staff received additional training regarding the level of cleanliness required of them as our employees.

2) Staff members received additional training concerning the courteous manner in which they are to treat our valued guests and their visitors.

3) Desk staff received additional training in programming the key cards.

I hope that if you come to our area to visit, you will decide to stay at Rodeway Inn Downtown Convention Center. I think you will be greatly pleased.


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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Civic Plaza Hotel

Address: 505 Pine St, Abilene, TX 79601-5109
Region: United States > Texas > Abilene
Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Swimming Pool
Hotel Style:
Ranked #34 of 37 Hotels in Abilene
Hotel Class:2 star — Civic Plaza Hotel 2*
Number of rooms: 77
Reservation Options:
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Also Known As:
Knights Inn Abilene
Abilene Knights Inn

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