We had a cheer meet to go to so we booked at this hotel. First of all, we didn't get the room we were told we would get when I spoke to the manager a few days earlier. We were supposed to get a whirlpool tub, but did not. He told us it would have a pullout and a whirlpool tub. So, my other friends who came and go t the whirlpool tub had no pullout sofa, so they were stuck and had kids too with no place to sleep. Then my girls were in the bath and we get a knock at the door that the downstairs people are seeing water coming down. There was a little amount of water on the bathroom tub as expected when children bathe, but that should not be enough to have water seeping down! We saw some cracks in the floor and wondered if that was the problem. We were disappointed about the pool being outside so we told the girls they could order a movie, well it turns out you can't do that either! Then, the next morning, my husband had no hot water for his shower and he was the only one who showered that morning. Needless to say we were very dissatisfied!
- Official Description (provided by the hotel):
- The Hampton Inn & Suites Abilene hotel is located right off I-20 and right down the road from Abilene Christian University and Hardin-Simmons University. We offer free breakfast and complimentary WiFi for your convenience and clean and comfortable beds for your comfort. Come visit Abilene and discover all that West Texas has to offer! ... more less
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- Also Known As:
- Hampton Inn And Suites Abilene i-20
- Hampton Inn & Suites Abilene i-20 Hotel Abilene
- Hampton Inn Abilene
- Abilene Hampton Inn