This was a repeat stay at this motel. Always clean and friendly. Breakfast is always hot and different and goes til 10 a.m.!!
This particular trip, we stayed on the 3rd floor for 2 nights. The 1st night, we got into our room late (after 10 pm). The room above us was loud with banging/clanging. We didn't do anything that night-it was late and we just wanted to sleep. We didn't get much rest!!
The next night, we were in the room early. We started calling the office at 7 pm! Simply could not believe how loud the people were above us with walking, moving furniture, jumping, etc. After the 3rd call, we asked to move. No rooms were available. They were jumping so hard, the pictures were vibrating on the wall and the top dresser drawer kept opening!
When we checked out and complained, the manager comped the room for us! Even tho it was not something they could control, they did make us; the customer; satisfied. One staff member stated it was a family above us!
The room was very large and had plenty of room to spread out. Separate sink outside bathroom so no waiting when sharing the room. Additional sink/kitchen counter with fridge/micro/coffeemaker was an added bonus.
- Official Description (provided by the hotel):
- The Hampton Inn & Suites Abilene hotel is located right off I-20 and right down the road from Abilene Christian University and Hardin-Simmons University. We offer free breakfast and complimentary WiFi for your convenience and clean and comfortable beds for your comfort. Come visit Abilene and discover all that West Texas has to offer! ... more less
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- Also Known As:
- Hampton Inn & Suites Abilene i-20 Hotel Abilene
- Hampton Inn And Suites Abilene i-20
- Hampton Inn Abilene
- Abilene Hampton Inn