They appeared to be very short staffed. The room overall was shabby - everything (except the TV) was old and worn. The AC did work, but you could see down into the unit and it was filthy - caked with hair and dirt, etc. The carpet was also extremely dirty.....not that the sweeper hadn't been run, but just walking around in dark pink sox turned the dark pink to black. The toilet never flushed properly - took two or three tries every time - while you held your breath wondering if it would overflow. Both beds were rock hard - there were no blankets, just the top sheet and the bedspread. The linings on the bottom of the mattresses were torn and hung down on the floor. There were two of us staying in the room - booked for 3 nights. When we arrived there were 3 towels and 3 washclothes in the bathroom. When we needed additional towels and washclothes, we were told they were 'out'. And absolutely no apology was given nor was any attempt ever made to provide more. There's a bar/lounge on the property - it's very noisy. We were quoted one price per night and then charged a higher price. We won't be staying there again.
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- Also Known As:
- Whitten Hotel Abilene
- Whitten Hotel Expo Center