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“Good Stay for Business” 4 of 5 bubbles
Review of BEST WESTERN PLUS Addison Galleria Hotel

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BEST WESTERN PLUS Addison Galleria Hotel
Ranked #12 of 21 Hotels in Addison
York, Pennsylvania
Level Contributor
4 reviews
“Good Stay for Business”
4 of 5 bubbles Reviewed 4 April 2014

I stayed here for a business trip the hotel is small but the pool and hot tub are nice for relaxing. The staff was accommodating and helpful. The hotel is located near plenty of commercial restaurants and shopping complexes. It was adequate for my needs. I don't know if it's a good stay for a family vacation.

  • Stayed March 2014, travelled on business
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Review collected in partnership with Best Western

Helpful?
Thank Mark C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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368 reviews from our community

Traveller rating
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    49
    29
    31
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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    4 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (30)
Date | Rating
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  • English first
  • German first
  • Italian first
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English first
San Antonio
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed 2 April 2014

This hotel is comparable to a Marriott or Holiday, but for half the price. Beds were the most comfortable beds I have ever experienced; I had to check the mattress brand (Beauty Rest). I travel a lot, including internationally, and this is one hotel that I will be staying at in the future when my travels take me to Dallas.

  • Stayed April 2014, travelled with friends
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Review collected in partnership with Best Western

Helpful?
1 Thank Javier S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Addison, United States
1 review
1 of 5 bubbles Reviewed 31 March 2014

Filed a report to police for a man exposing himself in the parking lot. Then asked to leave by management for wanting our room changed. Manger would not call the police. Four days without Wifi or intermitten connections, Water damage to room wall and ceiling ,dirty furnishing and residue in ice machine overall very bad experience and they did not care.

  • Stayed March 2014, travelled on business
    • 3 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 2 of 5 bubbles
      Rooms
    • 1 of 5 bubbles
      Cleanliness
    • 1 of 5 bubbles
      Service
Review collected in partnership with Best Western

Helpful?
Thank Nancy E
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
BW44669, General Manager at BEST WESTERN PLUS Addison Galleria Hotel, responded to this review, 3 April 2014
I appreciate your feedback & apologize for your experience.
This is not the type of experience we want for our customers and as per police department instructions they are the ones to handle any report make by a hotel guest.
We have technicians improving our Internet service in March and after they finished service works fine and we apologize for inconvenience.

- Andy Patel
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Dallas
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed 26 March 2014

I have to stay in Addison a lot due to my job, and this is BY FAR the nicest place I've stayed. I don't think I've ever stayed anywhere where I had no complaints. The mattress was firm but comfortable; the pillows were plentiful and so awesome. The towels were clean, thick, and thirsty. The TV and remote worked. The A/C worked. Fridge, microwave, coffee pot, toiletries, iron/ironing board - everything I could ever need. Even had eggs, bacon, biscuits and gravy for breakfast. A fitness room I should have used but didn't :) The room was quiet; best nights of sleep I've had in a while. I won't be bouncing around looking for the best deal; I'll be staying here from now on. The ONLY CAVEAT: The hotel charged my credit card $100 for "incidentals", though there are no incidentals that can be charged. There are no pay movies; no pantry, no valet parking, so why the $100 authorization? Not a big deal, but now I have to wait for the $100 to be released by my bank... That's it. Awesome stay.

Room Tip: Landmark street sneaks up on you; there is no light at that intersection. When leaving the parking...
See more room tips
  • Stayed March 2014, travelled on business
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank davidqtn
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Chcago, United States
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed 18 March 2014

This hotel is an a GREAT location for shopping, but is in an EXCELLENT location for dining. There are SO many great restaurants nearby. The hotel staff is great. The breakfast is modest, but is very nice. All the standard amenities. The place is clean and priced about $20 better that comparable hotels on the west side of Dallas near as I could tell. If you want more than they offer .. then go pay more somewhere else.

  • Stayed March 2014, travelled on business
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Review collected in partnership with Best Western

Helpful?
1 Thank Michael M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Ontario
Level Contributor
9 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
5 of 5 bubbles Reviewed 6 March 2014

Booked this hotel as the price was right (and included breakfast!). The staff were extremely friendly and accommodating, the accommodations were clean and spacious. Met Lee (employee and resident) as we pulled up to the hotel - he gave us great tips about food in the area! We ended up tripping around Texas for the next couple of weeks and returned to this hotel for our last day in Dallas. Consistently great experience. Thanks!

  • Stayed January 2014, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Samandfred
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Addison, Texas
1 review
4 of 5 bubbles Reviewed 6 March 2014 via mobile

LOVE this hotel! Very clean, easy check in/out, spacious room, furnishings in great condition, bed linen was clean, breakfast was great. Waffles, biscuits/gravy, bread, "AWESOME" mini cinnamon rolls, bacon, sausage, grits, eggs, juice, coffee, tea and other items.
All of the staff was helpful and kind throughout my whole stay. Very well accommodated. I stayed 4 nights.
I had a king Whirlpool suite. I was supposed to check out on thursday but decided to stay another night which was a friday night. The manager allowed the extra night and at the same rate. Weekend rates are higher.
My stay was refreshing, rejuvenating and peaceful. Just what I needed.
Hotel is located close to restaurants, shopping and night life. Entertainment options are endless.
I will stay again. Great hotel with more than reasonable rates.
M. Wilson

Stayed February 2014, travelled solo
Helpful?
Thank M W A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about BEST WESTERN PLUS Addison Galleria Hotel

Property: BEST WESTERN PLUS Addison Galleria Hotel
Address: 14975 Landmark Boulevard, Addison, TX 75254-6709 (Formerly Comfort Inn by the Galleria)
Phone Number:
Region: United States > Texas > Addison
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Suites Swimming Pool Wheelchair access
Hotel Style:
#2 Best Value Hotel in Addison
#9 Family Hotel in Addison
#10 Business Hotel in Addison
Price Range (Based on Average Rates): £
Hotel Class:2.5 star — BEST WESTERN PLUS Addison Galleria Hotel 2.5*
Number of rooms: 86
Official Description (provided by the hotel):
The ALL-NEW Best Western Plus-Addison Galleria Hotel is located in the heart of Addison-North Dallas, only minutes from the famous Dallas Galleria and North Park Mall. Major attractions are Cavanaugh Flight Museum, Cotton Bowl - Fair Park, Dallas Convention Center and Addison entertainment district with over 175 restaurants in the area. Business travelers will find this location convenient to major corporate offices in the Addison and North Dallas, Addison Airport. We offers comfortable rooms with microwaves, refrigerator, Complimentary Deluxe Breakfast, internet, business center and after a long day you can enjoy our outside pool. We welcome all church and sports groups and family reunions with over 40 rooms with double queen beds and only minutes away from Frisco, Plano and Carrollton where most of the tournaments are being played. All new beddings, flat panel TV's with HD channels. Many enjoyable venues within walking distance. ... more   less 
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Also Known As:
Comfort Inn Fort Worth
Dallas Comfort Inn

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