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Holiday Inn Express & Suites Dallas-Addison
Ranked #16 of 21 Hotels in Addison
Reviewed 19 July 2012 via mobile

Clean hotel with great rates and comfortable beds. The wifi is a little slow for me but did the job. I see a bad review about smokers but didn't notice any or smell smoke. Great hotel to stay at if your staying on business or maybe with your family.

  • Stayed: June 2012
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Thank Mark F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Michelle D, General Manager at Holiday Inn Express & Suites Dallas-Addison, responded to this reviewResponded 23 August 2012

Thank you for your feedback. The wifi has been upgraded since your last stay so the next time you come you should not have a problem . Thanks!

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Reviews (138)
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105 - 111 of 138 reviews

Reviewed 12 July 2012

Booked a non-smoking room only to show up and be offered a smoking room. I got the impression that for whatever reason this hotel caters to smokers. It had a definite smokey odor upon arrival. Lobby furnishings also had a smokey smell. We left and booked alternate accommodations nearby.

Stayed: July 2012, travelled with family
Thank JakeAComo
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Michelle D, General Manager at Holiday Inn Express & Suites Dallas-Addison, responded to this reviewResponded 23 August 2012

Thank you for your feedback. The hotel only has 9 smoking rooms out of the 102. Unfortunately when you book a reservation thru hotwire, etc you will get whatever room is left in our inventory. Next time I suggest you book with the hotel directly to avoid ending up in a smoking room. Thanks!

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Reviewed 8 July 2012

Great staff, great room, Great Breakfast!! Puts Holiday Inn Express in Dalhart to shame. They should close that hotel down. It was like a motel 6 compared to this one and so cheaply made. Owners must only know these words Cheap, Cheap, Cheap!! There is no way it would pass an inspection. This hotel however, knows what a person needs to feel at home.

  • Stayed: July 2012, travelled solo
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Thank Michael F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Michelle D, General Manager at Holiday Inn Express & Suites Dallas-Addison, responded to this reviewResponded 23 August 2012

Wow! Thank you! On behalf of the staff and myself we think YOU ARE AWESOME! We hope to see you soon!

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Reviewed 28 June 2012

I have stayed here before and found it satisfactory - but I stayed in one room and my co-worker stayed in another - my room was freezing and I could not adjust the thermostat and I couldn't adjust the termperature - my friend's room was a sauna and couldn't be adjusted either so she roasted all night -
There were lots of channels on the TV, which is always nice -- but the pillows were icky (LUMPY!) - the towels were icky (small & stiff) - I am a priority club member but I just don't know I will stay at this location ever again.

  • Stayed: June 2012, travelled on business
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Thank Lstew55
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Michelle D, General Manager at Holiday Inn Express & Suites Dallas-Addison, responded to this reviewResponded 23 August 2012

I am sorry that you had a bad experience at our hotel. We were not aware of any issues with the AC. We would have responded to your issue had we known while you were here. Thank you

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Reviewed 30 May 2012

We can always depend on Holiday Inn Express. The accommodationinane always clean and most importantly for us, great AC for a great nights rest since my husband sleeps fridgid 62 degrees. I Just wish there was an extra blanket in the room for me!
A perfect touch was a table with sign "In a Hurry?" in the lobby with a few small bags containing a banana, granola bar and napkins- how impressive!

Room Tip: The Holiday Inn Express is always a great choice.
  • Stayed: May 2012, travelled on business
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Thank Lifesgoodinjboro
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Michelle D, General Manager at Holiday Inn Express & Suites Dallas-Addison, responded to this reviewResponded 23 August 2012

Thank you for the great review! I agree with your husband, I love to sleep in arctic temps myself ;) There are always extra blankets and hot chocolate available at the front desk for you 24/7. And I am so glad that you found the to go breakfast bags convenient. We look forward to seeing you soon! Thanks again!

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Reviewed 8 April 2012

Even though you can tell it was owned my Country Inn and Suites before, Holiday Inn Express has actually done a great job of making it more accommodating. The staff was very friendly and check-in and check-out was very efficient. I will definitely stay here again when I visit the Dallas area.

  • Stayed: February 2012, travelled as a couple
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Thank MMD91
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Michelle D, General Manager at Holiday Inn Express & Suites Dallas-Addison, responded to this reviewResponded 23 August 2012

This is great to hear! Thank you! We will be here when you return:)

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Reviewed 2 April 2012

hotel previously owned by another company, but holiday inn express did a great job renovating it; staff is friendly and accommodating; room was comfortable and very large compared to many other HIEs we've stayed in; breakfast was adequate-we stayed 3 nights, the third morning breakfast was very good and freshly cooked (warmed up?); hotel is within walking distance (2 blocks) of many fine restaurants of a wide-variety of cuisine. price is excellent!
would stay again and will try to remember to bring our own pillows.

Room Tip: we stayed on 2nd floor down the hall from the elevator & concession machines, overlooking the ba...
  • Stayed: March 2012, travelled as a couple
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Thank thomas e
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Michelle D, General Manager at Holiday Inn Express & Suites Dallas-Addison, responded to this reviewResponded 23 August 2012

I am glad to hear that you enjoyed the hot breakfast! We have added pancakes to it as well, and they are super good! On your next visit be sure to request different pillows. It's not a problem and we offer firm and soft hopefully one of the two will work for you :) Thanks for the feedback! We hope to see you soon!

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Additional Information about Holiday Inn Express & Suites Dallas-Addison

Address: 4355 Beltway Dr, Addison, TX 75001-3704 (Formerly Country Inn & Suites By Carlson)
Phone Number:
Region: United States > Texas > Addison
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Swimming Pool
Hotel Style:
Ranked #16 of 21 Hotels in Addison
Price Range: £63 - £100 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Holiday Inn Express & Suites Dallas-Addison 2.5*
Number of rooms: 102
Official Description (provided by the hotel):
Weary travelers find the comfort and convenient amenities they deserve at the recently renovated Holiday Inn Express® hotel in Addison, Texas. Our hotel's location in North Dallas' prestigious Business District is further enhanced by our easy access to the Dallas Tollway, Parkway, Dallas/Fort Worth International Airport (DFW) and Dallas Love Field (DAL)We go beyond other Addison, Texas hotels by offering corporate guests the amenities they need most, like a 1,300-sq ft meeting room, a 24-hour business center and free high-speed, wired and wireless Internet access throughout the hotel. ... more   less 
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Also Known As:
Holiday Inn Express Hotel And Suites Dallas-Addison
Holiday Inn Addison
Addison Holiday Inn
Holiday Inn Express Addison

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