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“Nice Stay - Shame about the Breakfast”

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Hampton Inn and Suites - Dallas Allen
Ranked #1 of 8 Hotels in Allen
Certificate of Excellence
Brisbane
Level Contributor
25 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 48 helpful votes
“Nice Stay - Shame about the Breakfast”
4 of 5 bubbles Reviewed 24 November 2013

Stayed recently here for business. The hotel is very comfy and has a really warm feel about it. The staff were real friendly and got really good service overall. The beds were super comfy - loved this. The only thing bringing down this hotel is the breakfast. Really, really really below hotel standards. If you needed something to line the stomach without any regard to taste, then this would suit you. But very disappointing here.

  • Stayed November 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hampton

Helpful?
Thank YanniTraveller
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hampton D, General Manager at Hampton Inn and Suites - Dallas Allen, responded to this review, 9 December 2013
Dear Yanni Traveller,

Thanks for taking the time to give feedback about your recent stay here in Allen. I am glad you gave great reviews about all aspects of your stay except the breakfast. I'd like to talk to you in more detail about your concerns so that we can know what specifically to work on. Please call 214-495-7667 and ask to speak to James or Rhonda.
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436 reviews from our community

Traveller rating
    265
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    30
    10
    9
See reviews for
193
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92
Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (32)
Date | Rating
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English first
Houston, United States
1 review
5 of 5 bubbles Reviewed 21 November 2013

Hampton Inn is usually my first choice wherever I travel for a reason. The check-in/out is quick, rooms clean and comfortable, adequate parking and overall just good value. The rooms also have a nice and appealing look.

  • Stayed November 2013, travelled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hampton

Helpful?
Thank Rumaldo A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hampton D, General Manager at Hampton Inn and Suites - Dallas Allen, responded to this review, 9 December 2013
Dear Rumaldo A,

Thank you for the wonderful feedback on your recent stay at our Hampton Inn & Suites- Dallas Allen!
We look forward to your return trip to the area. Please stop by and introduce yourself as we always like to meet our extended family!
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Allen, United States
Level Contributor
57 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
2 of 5 bubbles Reviewed 14 November 2013

The sausage gravy was like water, the oatmeal was under cooked and very watery, the eggs tasted like old army powdered eggs and the juice machine never worked 2 out of the 3 days. The room was satisfactory, however the chamber girl never replenished the shampoo.

  • Stayed November 2013, travelled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hampton

Helpful?
Thank Ronald W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hampton D, General Manager at Hampton Inn and Suites - Dallas Allen, responded to this review, 15 November 2013
Ronald W.,

Thank you for taking the time to leave a review of your your recent stay with us. I'm so sorry to hear that you did not have a positive experience. We always try to do whatever we can to provide our guests with an exceptional culinary experience. I apologize that we fell below our normally high standards. I have passed your comments along to our food services staff to ensure that this does not happen again. Thank you for your comments and we hope that you'll give us another chance and stay with ys again in the future!

Best regards,
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Pasadena
2 reviews
4 of 5 bubbles Reviewed 12 November 2013

this hotel is nice the hotel staff are very helpful and came to help if there was any problems at all. They took the time to correct any issues and helped with problem solving. The location is excellent there are plenty of places to eat shop and easy to get to areas around there

  • Stayed November 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hampton

Helpful?
Thank Julie Z
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hampton D, General Manager at Hampton Inn and Suites - Dallas Allen, responded to this review, 14 November 2013
Dear Julie Z,

Thank you for taking the time to give such an informative review.
You are so kind and we are looking forward to your next trip to Allen as we love to meet our extended family, so please stop by the desk and say hi!
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McKinney, United States
1 review
5 of 5 bubbles Reviewed 7 November 2013

I have stayed at this location several times, and it's always a great experience. Rooms are well-appointed and comfortable, and the staff is so friendly. I've made a few last-minute reservations here, and they have been more than accommodating. I absolutely recommend this location for its service, comfort and convenience.

  • Stayed November 2013, travelled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hampton

Helpful?
Thank Lacie P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hampton D, General Manager at Hampton Inn and Suites - Dallas Allen, responded to this review, 14 November 2013
Dear Lacie P,

Thanks so much for the wonderful review! We are so happy you choose us over and over again, and this truly means something to us, we know you have plenty of choices. We are proud to be your extended family!
Please stop by the desk on your next visit and say hi!
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Bonham, United States
1 review
5 of 5 bubbles Reviewed 6 November 2013

We love this hotel. It's a great meeting place for us to visit with our kids and grandkids, close to lots of shopping and more restaurants than you could ever visit! Nice indoor pool and wonderful breakfast.

  • Stayed November 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hampton

Helpful?
Thank John L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hampton D, General Manager at Hampton Inn and Suites - Dallas Allen, responded to this review, 14 November 2013
Dear John L,

Thank you so much for the wonderful review! We couldn't agree more with all the awesome things you had to say...just so you know, it's great people such as yourself that make it so easy to provide this kind of service you expect. Positive reinforcement sure goes a long way!
Stop by the desk and introduce yourself on the next trip, as we love to meet our extended family face to face!
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TUTTLE
Level Contributor
10 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
5 of 5 bubbles Reviewed 26 October 2013

Great hotel! Great location! Clean and Fresh!We have stayed here 3 times for weekend away reasons. Weekend demand on food service and dining area exceed personnel working (1) and space allotted for seating. Waiting for food and seating should not happen. We will be back, but hope the hotel listens to these inconveniences experienced.

  • Stayed October 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hampton

Helpful?
Thank OklahomaCityBozo
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hampton D, General Manager at Hampton Inn and Suites - Dallas Allen, responded to this review, 14 November 2013
Dear OklahomaCityBozo,

Thank you for taking the time to write such an informative review.
We do appreciate feedback from our guests, and weekends can definitely be a challenge with the amount of leisure guests that love to stay close to all the shopping and entertainment this corridor have to offer. We do have a second person available on weekends for back-up in the breakfast area. Please stop by and introduce yourself as we hope to hear directly from you that you see the improvement!
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Additional Information about Hampton Inn and Suites - Dallas Allen

Property: Hampton Inn and Suites - Dallas Allen
Address: 830 W Stacy Rd, Allen, TX 75013-4811
Phone Number:
Region: United States > Texas > Allen
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Suites Swimming Pool Wheelchair access
Hotel Style:
#2 Family Hotel in Allen
#2 Romantic Hotel in Allen
#3 Business Hotel in Allen
Price Range (Based on Average Rates): ££
Hotel Class:2.5 star — Hampton Inn and Suites - Dallas Allen 2.5*
Number of rooms: 103
Official Description (provided by the hotel):
The Hampton Inn & Suites Dallas/Allen has 103 clean & comfortable rooms within walking distance of the Allen Premium Outlets Mall and less than 2 blocks from the Villages of Allen & Fairview! We are visible from I-75, and easily accessible, whether you are coming from the North, South, East or West! ... more   less 
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Also Known As:
Hampton Inn And Suites- Dallas Allen Hotel Allen
Hampton Inn Allen
Allen Hampton Inn

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