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“One huge issue...” 3 of 5 bubbles
Review of Holland Hotel

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Holland Hotel
Ranked #2 of 13 Hotels in Alpine
Austin, Texas
Level Contributor
180 reviews
49 hotel reviews
common_n_hotel_reviews_1bd8 85 helpful votes
“One huge issue...”
3 of 5 bubbles Reviewed 3 April 2013

Love everything about this hotel, but I am not a heavy sleeper and the location means my pillow was about 70 yards from the train tracks. The provided earplugs did not block the sound. Trains came through at all hours. I left after two nights exhausted almost to tears.
If you can sleep through anything, go. It is really charming.
Side note to owners- there is no excuse for mildew in the shower, but as a frequent traveler, I am amazed how often I see it. Go to the store today and buy a bottle of mildew remover. Easy and cheap fix.

Room Tip: Ask for their quietest room on the back side. Hope it,works for,you, because this really is a very n...
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  • Stayed March 2013, travelled as a couple
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 1 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
1 Thank 2ta
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Julie M, Manager at Holland Hotel, responded to this review, 11 April 2013
Thank you so much for writing a review on your stay with us! I am sorry to hear that we failed to meet your expectations on sleep quality and cleanliness. I can assure you the next time you do visit us your room will be squeaky clean! Thank you so much for pointing out your issues, they were corrected the day of your review. I also wanted to let you know The City of Alpine and Union Pacific are in the works of configuring a "quiet zone" for Alpine! Hopefully it will be implemented soon. I can assure you, should you choose to stay with us next time, you will definitely have a more peaceful sleep with no train horn noise, Thanks again!

Warm Regards
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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429 reviews from our community

Traveller rating
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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (132)
Date | Rating
  • English first
  • French first
  • German first
  • Italian first
  • Spanish first
  • Any
English first
Fort Worth, Texas
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 bubbles Reviewed 20 March 2013

The Holland Hotel has something that's rare in a hotel - a true sense of place. When we arrived at the Holland over Spring Break, we felt like we had stumbled upon on a laid-back party for guests and Alpine residents alike. There was music in the courtyard and good food at the Century Grill. During our five nights at the Holland we would wander out to Marfa, Fort Davis and Big Bend but always come back for a relaxing evening at the Holland. The rooms were comfortable, the service was good and the local insider tips of where to go from the hotel's general manager were spot-on. We'll be back.

Room Tip: The Holland is across the street from the railroad tracks. Wasn't a problem for us but ear plugs...
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  • Stayed March 2013, travelled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank Echo66
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Julie M, Manager at Holland Hotel, responded to this review, 27 March 2013
Thank you so much for your kind words and lovely compliments. It sounds like y'all had a great time. We value our guests reviews and feedback in order to make your next stay better than your last. Thanks again! Please let us know when you will be returning!

Warm Regards
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Denton, Texas, United States
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed 17 March 2013

Original plans to stay in Marfa were not to be, since everything was booked the first weekend of our spring break. Before scrapping plans to travel to the Big Bend area we came across one of the most charming and comfortable hotels in Alpine, Texas. With historic ambiance and present day luxuries, The Holland Hotel is an unexpected and unassuming oasis in the heart of Big Bend country. Great beds, clean bathrooms, friendly and efficient check-in, hot breakfast, and a complimentary drink on night one made for a great start of our journey west. Would definitely stay here again and have already told others about this little gem in Alpine.

  • Stayed March 2013, travelled as a couple
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank Carol B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Julie M, Manager at Holland Hotel, responded to this review, 27 March 2013
Thank you so much for taking the time to write a review on your stay with us! I am so happy to hear what a great time you had with us. Also, thank you for spreading the word! We are very excited about your next visit!

Warm Regards
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Georgetown, Texas, United States
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 bubbles Reviewed 15 March 2013

Beautifully restored building. Family Friendly game room, quiet reading room. We were passing thru town, found this hotel, the staff was so friendly. While we already had a place to stay, they invited us back to listen to their live entertainment that evening. We felt so welcome even though we were not registered guests of the hotel. We came back that evening after spending the day walking around this quaint friendly little town. With our pets in hand, the hotel allowed our 4 legged family into the courtyard where we were treated to a Wonderful 3 piece band - Alpine Trio - as they called themselves. These guys were AWESOME!!!!! So much fun, such a variety of music, not too loud, and very good with the crowd. I hope to hear them again when we get back into town. The hotel staff took such good care of us. One in particular was Allie. She was incredible. Allie was wonderful with us, very caring to our children. She brought our youngest crayons and paper to color to keep her entertained. She was the only waitress we saw in the courtyard and took care of everyone the same way. Very sweet, took her time with everyone. To the manager Julie and all her staff, Thank You very much. We look forward to staying with your hotel the next time we are thru town. You guys were AWESOME!!!!!!! Darrin and Jo Ann, the girls, and dogs.

  • Stayed March 2013, travelled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
2 Thank Darrin L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Julie M, Manager at Holland Hotel, responded to this review, 15 March 2013
Darrin, Jo Ann, girls and puppies!
Thank you so much for taking the time to write a review on your recent experience at The Holland. Your kind words and lovely compliments mean so much to our staff! We want everyone who walks through our door to feel like they are "home" away from home! Thank you!!! I am looking forward to staying in touch with y'all throughout the year and can't wait for y'all to stay with us! We will strive to make your next experience even better than your first.

Warm Regards!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Houston, Texas
Level Contributor
20 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
1 of 5 bubbles Reviewed 14 March 2013

After reviewing their website, I had high expectations for a pleasant 4 night stay. When I arrived, the only parking space available was a side lot. From this area, one has to walk through this lot to a sidewalk then to the entrance of the hotel. The parking lot was not in good shape… cracked concrete, weeds around the edges. Upon registering, I was informed that the elevator was being serviced but the stairs was convenient. So, I trekked up stairs with all baggage in tow. Not pleasant.
When I arrived at my room on the second floor, I was surprised to find the door to my assigned room ajar. Thinking the maids were cleaning, I peered into the room and found no one. At this point, I began thinking this may be a mistake, but I persevered. Set my baggage in the room, rechecked the room number, closed and locked the door and proceeded to the front desk to report the open door. The clerk had not explanation. This is a very old hotel and is showing it use. The door knobs appear to be original… maybe 100 years old.
Following dinner, I was ready for a good night’s rest. This was not in the cards. The Holland Hotel allows pets in the rooms. A couple of doors down the hall was a little “yapper”… yes a small dog with a high pitch rapid bark, calling constantly for its master who was nowhere to be found. This was extremely annoying and the front desk was no help.
Finally, later this evening, the master of this beast returned and all became quiet… for a short while. Then, the blast of the trains sounded. The Holland Hotel sits in the middle of town and across the street from the train depot… literally 225 feet from the railroad tracks. All night long and at every crossing, the trains passing through Alpine are required to blast their horn to warn cars from crossing the tracks. There are 5 roads that cross the tracks. So, each hour throughout the night, the train sound its horn 5 times.
Needless to say the next morning I left very tired and disappointed… never to return again.

  • Stayed May 2012, travelled on business
    • 1 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 1 of 5 bubbles
      Sleep Quality
    • 2 of 5 bubbles
      Rooms
    • 2 of 5 bubbles
      Cleanliness
    • 1 of 5 bubbles
      Service
Helpful?
5 Thank PT C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Julie M, Manager at Holland Hotel, responded to this review, 15 March 2013
Thank you for taking the time to write a review on your stay in May 2012. I appreciate very much your thoughts and comments from your stay almost 1 year ago. Our hotel has been through a major renovation in these last couple of years, it is a long extensive process to renovate a building that is almost 100 years old, meaning renovations cannot happen overnight. I do apologize for your inconveniences and would have like to have known your issues with the hotel staff at the time of your stay so I could have corrected and retrained my staff appropriately. We have gone through many upgrades since your stay almost 1 year ago. I have searched our database and have been unable to find a record of your stay in May 2012. I would like to invite you to reach out to me to discuss this further. I would hope you will contact me, I would like the chance to change your mind and give The Holland a second chance. If you so choose, you can contact me at julie@thehollandhoteltexas.com.

Warm Regards
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Texas
Level Contributor
62 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 46 helpful votes
5 of 5 bubbles Reviewed 9 March 2013

We stayed here 1 night on the way to our Big Bend vacation. We really enjoyed the stay. Hotel has been renovated and restored and is really nice. Very friendly service. Our room was very nice and roomy considering the age of the building. Dinner at the Century restaurant was very good as well.

  • Stayed March 2013, travelled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Jmkmtexas
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Julie M, Manager at Holland Hotel, responded to this review, 13 March 2013
Thank you so much for taking the time to write your wonderful review. We value our guests feedback and encourage it in order to improve our services for your next visit. Thank you for your kind words regarding our "friendly service"! It means so much to us. Please let us know when you will be back!

Warm Regards
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Georgetown, Texas
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed 8 March 2013

We stayed at the Holland on our way to Big Bend this past week. We'd never stayed there before, but we bought a "groupon" coupon and took a chance. It was great! An old hotel that has been renovated and still has tons of charm. The room (suite) we got was tremendous. We also ate at the restaurant there and had great food. The service was a little slow, but it might have been because everyone in town was there or in the bar! The staff was very friendly at the hotel and in the restaurant. I highly recommend it!

Room Tip: The hotel is next to the railroad tracks (it was built to be a railroad hotel in the early 1900'...
See more room tips
  • Stayed March 2013, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank wskoran
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Julie M, Manager at Holland Hotel, responded to this review, 13 March 2013
Thank you so much for your kind words and lovely compliments. We are so happy to hear you took advantage of our recent Groupon Deal! We are so happy to also hear what a great time you had. Thank you for your kinds word for our staff, they work hard to make sure your stay is enjoyable and appreciate your kind words. We are excited for your next visit!

Warm Regards
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Holland Hotel

Property: Holland Hotel
Address: 209 W Holland Ave, Alpine, TX 79830-4634
Region: United States > Texas > Alpine
Amenities:
Bar / Lounge Business Centre with Internet Access Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Kitchenette Pets Allowed ( Dog / Pet Friendly ) Restaurant Suites Wheelchair access
Hotel Style:
Ranked #2 of 13 Hotels in Alpine
Price Range (Based on Average Rates): ££
Hotel Class:3 star — Holland Hotel 3*
Number of rooms: 24
Official Description (provided by the hotel):
The Holland Hotel is a beautiful Spanish Colonial architecture property with beam ceilings that was constructed in 1928. It is recognized by the state of Texas as a historical destination. Recently renovated, the Holland Hotel boasts expected amenities while keeping its historic character and charm. Let the Holland Hotel make your next visit the Big Bend region a historic one! ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Expedia, Booking.com, Hotels.com, Agoda and Odigeo so you can book your Holland Hotel reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Historic Holland Alpine
Hotel Historic Holland
Holland Hotel Alpine, Texas

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