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“Enjoyed our stay...” 4 of 5 bubbles
Review of Quality Inn

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Quality Inn
Ranked #6 of 13 Hotels in Alpine
Halifax, Canada
Level Contributor
89 reviews
55 hotel reviews
common_n_hotel_reviews_1bd8 75 helpful votes
“Enjoyed our stay...”
4 of 5 bubbles Reviewed 6 April 2012

Retired couple on a lengthy Road Trip ( 7 weeks when we got to Alpine ) of the South and South West USA. We stay frequently at Best Western Hotels as accomodations are fairly standard and rates reasonable. We booked 2 nights and stayed 3 .

We found the hotel to be a little worn but extremely clean throughout. The staff, front desk, breakfast, maintenance and cleaning were all courteous, friendly and helpful.The lack of an elevator was a nuisance as we bring in a large amount of luggage, although we received an offer of assistance from the front desk staff! A luggage rack at the top of the stairs would be a valuable addition.

Our KIng room was large with a sofa and coffee table , bed was comfortable, room quiet. Wi-Fi worked well.

Loved the pool area, a nice place to relax at the end of a days sightseeing. although the water was too cold to swim in during our stay and the hot tub was not heated. I did not inquire as I do not use public hot tubs.

The lobby was decorated in a Texas theme and the murals on the walls were wonderful. Fresh fruit was not offerred at breakfast but eggs and pancakes were cooked to order!

Location at the East end of Alpine was about 2km from the city center. The bonus for us was sidewalks!! Something rare in most US communities other than in the city core. We spent a day Urban Hiking walking in to explore the shops of Alpine.

  • Stayed March 2012, travelled as a couple
    • 3 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank windsorwand31
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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313 reviews from our community

Traveller rating
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    56
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Rating summary
  • Location
    4 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (43)
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Portuguese first
  • Spanish first
  • Any
English first
Stockholm, Sweden
1 review
5 of 5 bubbles Reviewed 27 March 2012

Not a fancy hotel, only one chair in a fairly big room, no vegetables or fruit at the free breakfast, no utensils in our room but a microvawe and a fridge. But the room was perfectly clean, linens and towels of top quality, perfect bed, breakfast has scrambled eggs and sausages or bacon. We stayed a week, met all the staff, and they were all incredibly nice! And while every other hotel we called while looking for an hotel in Alpine said that there is no taxi in Alpine, the Best Western gave us the phone number to the taxi.

Room Tip: Even rooms towards parking lot have a nice desert view.
See more room tips
  • Stayed March 2012, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Dani20012
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Austin, TX
Level Contributor
198 reviews
67 hotel reviews
common_n_hotel_reviews_1bd8 68 helpful votes
4 of 5 bubbles Reviewed 21 March 2012

There is absolutely nothing special about this hotel but it's very much worth the price and the room provided all we needed. The refrigerator actually worked well as did the microwave. The room was VERY clean (I guess that is something special) each day. No elevator is kind of a downside if you have a heavy bag. I'd stay there again.

Room Tip: Get one on the first floor.
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  • Stayed March 2012, travelled with family
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank iataan
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Rockwall, Texas
Level Contributor
154 reviews
102 hotel reviews
common_n_hotel_reviews_1bd8 205 helpful votes
2 of 5 bubbles Reviewed 20 February 2012

I remember staying here years ago when this was a fairly nice place; no longer. The front desk could not locate my reservation by name, quickly tellling me they were booked for the weekend - almost as if they didnt want me there. Alas, I had a confirmation number stored in my iphone - "OH -- There you are ." Please; how lame. The room was old and haggard. Bedspread was dirty and the carpet should have been removed years ago. Sitting on the bed, my butt practically hit the floor. We checked out immediately and went to a new hotel down the road.

  • Stayed February 2012, travelled with friends
    • 2 of 5 bubbles
      Value
    • 1 of 5 bubbles
      Rooms
    • 2 of 5 bubbles
      Service
Helpful?
Thank Drroady
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
joshuaterry, Manager at Quality Inn, responded to this review, 24 February 2012
First, I would like to thank you for responding, without feedback we can't improve! I would also like to apologise for your unfortunate experience, if there is anything at all I can do to make it up to you please contact me at the hotel directly. Thanks Joshua R. Terry
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Freeport, Florida
Level Contributor
176 reviews
46 hotel reviews
common_n_hotel_reviews_1bd8 153 helpful votes
5 of 5 bubbles Reviewed 8 February 2012

Ahhh………..the advantages of being retired! We had been traveling for almost 2 months and after a week of hard skiing in Taos, NM, a visit to McDonald Observatory and a drive thru Big Bend, we rolled into Alpine’s Best Western in the late afternoon.

Our night’s sleep was wonderful – and we really enjoyed TV after 2 weeks without one!

Breakfast was outstanding with Cindy, the “Omelette Chef” preparing cheese & bacon omelettes and pancakes for us (so much for the diet!). We returned to our room to pack up the car again – but quickly changed our minds! Everything in our room was so comfortable with our couch, desk, king bed and TV – we decided to kick-back for another day! Ahhh……………

  • Stayed January 2012, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank CushyCouple
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
joshuaterry, Manager at Quality Inn, responded to this review, 10 February 2012
Im so glad you enjoyed your stay with us so much you decided to stay another night here , I thank you and my staff thank you we greatly appreciate your stay and look forward to seeing you again.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
FORT WORTH
Level Contributor
29 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
5 of 5 bubbles Reviewed 28 January 2012

Best Western Alpine Classic Inn is a wonderful hotel in a wonderful town. The suites are spacious & well-appointed & the breakfast is great. The inn features state-of-the-art flat screens & good internet connection.

  • Stayed December 2011, travelled on business
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank jackalopefw
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
joshuaterry, Manager at Quality Inn, responded to this review, 1 February 2012
Thank you, I appreciate your business we are always happy to to hear back for our customers so we can know how we are doing. I'm glad you are satisfied with your stay with us . Once again Thank you.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Chaplin, Connecticut
Level Contributor
8 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 bubbles Reviewed 20 January 2012

this is a fairly new and well appointed hotel. Hot breakfast is included, but they don't keep enough food on hand over the weekends to cover unexpected guests.Difficult to get front desk personnel; have to use phone which is not at desk and not clearly marked

  • Stayed November 2011, travelled with family
    • 3 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
1 Thank bobbypoohbear
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
joshuaterry, General Manager at Quality Inn, responded to this review, 22 January 2012
Thank you so much for the kind words regarding our breakfast, I have passed along your comments to Cynthia, and she was very pleased to hear your feedback. We are looking into better sound proofing; I can’t make any promises but please know we are aware of the situation and are striving to make it better! Finally, THANK YOU for the heads up on the coffee cups, we recently had to change them to come into compliance with Best Western's new standards and it never occurred to me to check them in the makers!

Sincerely,
Joshua Terry
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Quality Inn

Property: Quality Inn
Address: 2401 E Hwy 90, Alpine, TX 79830-5145 (Formerly Alpine Classic Inn)
Phone Number:
Region: United States > Texas > Alpine
Amenities:
Business Centre with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #6 of 13 Hotels in Alpine
Price Range (Based on Average Rates): £
Hotel Class:2.5 star — Quality Inn 2.5*
Number of rooms: 63
Reservation Options:
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Also Known As:
Best Western Alpine Classic Hotel Alpine
Alpine Best Western
Quality Inn Alpine, Texas

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