We stayed at the Americas Best Value In Alvin, TX for apprx. 5 nights. It was your average older motel with an clean appearance upon first glance. But there were some problems with the room, such as a cracked toilet seat that would pinch you when you sat down and the old blue velvet blankets full of holes and cigarette burns.
One morning I had noticed that my toothbrush had a stray hair on it, Upon trying to remove the stray hair, a whole mass of of long blonde hair came out of the toothbrush, like something you would pull out of a drain. I know the hair could not have been mine, because I have dark shaved hair. It appeared to me that they had used it to "clean" something with it. The next morning the hotel staff was notified of the issue then we checked out early and moved to the Holiday Inn Express next door. (Nice clean hotel by the way)
The Americas Best Value Inn was seemingly unhappy about having to refund us for the remainder of our stay due to checking out early and we went about our way.
A few hours later they began harassing us about a stain on the mattress, stating that we had to pay for a new mattress and claimed that we had vandalized the room. Shortly after the phone call the proprietor, Yogi filed the police report.
I have obtained the police report and the report states as follows: "It's obvious the boss, Yogi, is reporting the housekeeping inconvenience because of his anger towards "us" (name removed). Yogi is using the police department to get back at "us" (name removed) No damage occurred"
Upon returning to the hotel to dispute the damages, they allowed me to inspect the room. The stains on the mattress appeared old, and there was a variety of different colored stains. I had tried to document the stains with my camera phone and was immediately rushed from the room by hotel staff. Upon being removed from the room I had left to Alvin police department to speak with the officer that had handled the report.
I would highly encourage anyone reading this review to stay clear of this hotel, Not to mention the psychological damage of the contaminated toothbrush, I had to take time out of my busy day to visit with the hotel, as well as the Alvin police department about the "vandalism" and quite possibly my credit card company to fight the charge for the new mattress.
- Official Description (provided by the hotel):
- Welcome to the Americas Best Value Inn and Suites of Alvin, Texas. We not only offer the best accommodations for the busy business person, but also the ideal place for a family trip. We are conveniently located 20 miles south of Houston and 30 minutes north of beautiful, historic Galveston. Nearby attractions include:• Alvin Community College• Bayou Wildlife Park• Froberg's Fruit and Vegetable Farm• NASA Space Center• Galveston Island• Kemah Boardwalk. Our 2-story, exterior design Inn offers 36 nicely furnished guestrooms that feature high-speed Internet Access, HBO and ESPN, free local calls, hairdryer, iron, microwave, mini-fridge and more. We have an elegantly furnished lobby which features a fireplace plus a breakfast area where a complimentary incredible breakfast is served fresh daily. We are a pet-friendly hotel; stay fees apply. Enjoy our sparkling pool and other property amenities such as our guest laundry facility, covered BBQ area, fax/copy services, ample parking and free morning newspaper. Come relax and explore the value at the Americas Best Value Inn and Suites of Alvin, Texas. Whether traveling for business or pleasure, Americas Best Value Inn and Suites provides friendly customer service, excellent accommodations and affordable rates. Make us your home away from home during your stay! ... more less
- Reservation Options:
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