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Baymont Inn & Suites Amarillo West
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Reviews (1,017)
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Reviewed 22 May 2014

  • Stayed: May 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Baymont Inn & Suites
This review is the subjective opinion of an individual traveller and not of TripAdvisor LLC nor of its partners.
Investorshm, Guest Relations Manager at Baymont Inn & Suites Amarillo West, responded to this reviewResponded 23 May 2014

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC nor of its partners.
Reviewed 21 May 2014

  • Stayed: May 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Baymont Inn & Suites
This review is the subjective opinion of an individual traveller and not of TripAdvisor LLC nor of its partners.
Investorshm, Guest Relations Manager at Baymont Inn & Suites Amarillo West, responded to this reviewResponded 22 May 2014

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC nor of its partners.
Reviewed 20 May 2014

  • Stayed: May 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Baymont Inn & Suites
This review is the subjective opinion of an individual traveller and not of TripAdvisor LLC nor of its partners.
Investorshm, Guest Relations Manager at Baymont Inn & Suites Amarillo West, responded to this reviewResponded 22 May 2014

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC nor of its partners.
Reviewed 20 May 2014

This Baymont in Amarillo is in desperate need of maintenance. A one night stay here was not very nice. The property is very poorly maintained. The lobby and hallways had a funky smell. Duct tape on the stairs to the second floor and there is no elevator. The room was poorly maintained as follows: Pealing ceiling, one light out in bathroom, bathroom fan not functional, dirty shower head, clothes rack pulling out of wall. Box TV with remote that did not work. No refrigerator or microwave. The floor by the ice machine was dirty. These were just some of the many problems that a good GM should be taking care of. The fact that the outside sign was not even lighted at night speaks volumes about how poorly maintained this property is. I would have given it a terrible rating except the breakfast had hot cooked items and was the only redeeming thing about this dirty poorly maintained place. Steer clear of this Baymont.

  • Stayed: May 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
1  Thank Ken L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Investorshm, Guest Relations Manager at Baymont Inn & Suites Amarillo West, responded to this reviewResponded 22 May 2014

Ken,
Thank you for taking the time to send us your feedback regarding your stay with us. The hotel is continuously upgrading the guest rooms and public spaces in order to deliver the best overall experience. We look forward to exceeding all of your expectations during your next stay with us.

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Reviewed 17 May 2014

  • Stayed: May 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Baymont Inn & Suites
This review is the subjective opinion of an individual traveller and not of TripAdvisor LLC nor of its partners.
Investorshm, Guest Relations Manager at Baymont Inn & Suites Amarillo West, responded to this reviewResponded 19 May 2014

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC nor of its partners.
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